Clair de Lune Reviews

Name: Clair de Lune
Address: Shentonfield Rd, Sharston Industrial Area, Wythenshawe, Manchester
Rating: 4.46

4.5 Rating 1,024 Reviews

85 %

of reviewers recommend Clair de Lune

4.5

Based on 1,024 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Clair de Lune:

We've been designing and manufacturing nursery bedding and baby accessories from our base in Greater Manchester for over 80 years.

Visit Website

Email:

customerservices@clair-de-lune.co.uk

Write Your review

Tell us how Clair de Lune made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Clair de Lune 5 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Moses baskets are just so beautiful. Quick and easy to build the stands. Strong and safe with lots of comfort for our future newbies on the way. I’m sure they will love them as much as we do.”

Helpful Report

“Beautiful pieces on the website that are well made and affordable! Definitely going to be shopping here again.”

Helpful Report

“Beautiful Rocking Crib & friendly, helpful service”

Helpful Report

“I bought a Moses basket and stand bundle in the sale. However, after two weeks, nothing had arrived. I contacted customer services and was told my purchase was in their system as a 'pre-order' and that it would not be dispatched for a few more weeks. I was given the option to wait or be refunded. I decided to proceed but requested the delivery fee be refunded as the order would be considerably longer than the standard 3-5 days. The Moses basket arrived as planned a few weeks later and is great for the price. It's just a shame the delays were not communicated to me and I had to seek out answers.”

Helpful Report

“Lovely products, easy to assemble and arrived quickly”

Helpful Report

“Gorgeous Moses basket and delivery was super quick x”

Helpful Report

“Lovely moses basket. Delivered quickly, was kept up to date on the whereabouts of my parcel. Easy enough to put together.”

Helpful Report

“Easy to order. Goods arrived in a timely manner too. Quality of the moses basket order to high quality. This is a gift my son & daughter in law and I can't wait to give them their gift. Also ordered a few little bits too. All packed really nicely.”

Helpful Report

“Great experience, order fulfilled and sent quickly. Products are beautiful.”

Helpful Report

“Easy to use website and ordering system! Items arrived fast . Cant fault it”

Helpful Report

“I love the fitted Moses basket sheets, they fit the Moses baskets perfectly for my twins. They are a lovely grey shade and soft.”

Helpful Report

“Great Moses basket, only one I could find with good and rocker like I wanted, and great price”

Helpful Report

“This is beautiful Moses basket bought it for my daughter she loves it”

Helpful Report

“Amazing service provided, lovely item, great price. Would definitely recommend.”

Helpful Report

“Beautiful item, can’t wait to see baby in it”

Helpful Report

“Beautiful moses basket and stand. Very happy.”

Helpful Report

“Excellent quality service arrived on time .product was great value for money. Definitely will use again”

Helpful Report

“Beautiful basket and rocking stand did have problems with the rocking stand but the customer service team was quick and helpful with their response”

Helpful Report

“Quality & service excellent”

Helpful Report

“Looks lovely and good quality for a reasonable price. The fact that it comes with the fitted sheets and a blanket is really handy too. So lightweight and easy to move which is really useful as well. Only issue was that the basket didn’t fit onto the base when we fixed the plastic holders with the central holes as the instructions suggested, but it was an easy fix to adjust to using the outer holes.”

Helpful Report

Clair de Lune is rated 4.5 based on 1,024 reviews