City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.59

4.6 Rating 1,094 Reviews

92 %

of reviewers recommend City Insurance Group

Company Reviews

Metrics

Info

4.6

Based on 1,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good and when phoned for insurance very quick and no issues whatsoever. Also phoned for a change to my policy sorted in 5 minutes”

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Posted 6 years ago

“The best insurance group I've ever been with. I've had the same customer service person handle my account since I joined a few years ago and its makes a massive difference. I would highly recommend them.”

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Posted 6 years ago

Dear Miss Hansen, Thank you for your comments! We like to provide a personal service, tailored to meet your needs. Best regards, City Insurance

Posted 6 years ago

“Very good”

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Posted 6 years ago

“City Insurance provide a first class service. Very efficient and reliable advice. I am happy to highly recommend this organisation.”

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Posted 6 years ago

Dear Mr Kebby, Thank you for taking the time to leave your 5-star review and positive comments about our service! Best regards, City Insurance

Posted 6 years ago

“Very efficient,polite good value”

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Posted 6 years ago

“Gave me a great deal”

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Posted 6 years ago

“Needed to make a claim as I was hit by TP - service amazing - truely impressed by how fast my claim was dealt with - just want to say a big thank you for the hire car and keeping me mobile whilst my car was repaired”

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Posted 6 years ago

Dear Ron, Thank you for taking the time to leave this 5-star review! We are pleased your claim was dealt with efficiently. Best regards, City Insurance

Posted 6 years ago

“Staff always very helpful.”

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Posted 6 years ago

Dear Mrs Vesey, Thank you for taking the time to leave your 5-star review! Best regards, City Insurance

Posted 6 years ago

“A good price and helpful”

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Posted 6 years ago

“Good price and very good on the phone. Customer service first class”

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Posted 6 years ago

“They are consistently helpful and efficient. I would recommend to anyone frustrated with dealing online or with hopeless call centres”

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Posted 6 years ago

Dear Mr Buchan, Thank you for your 5 star review. Our highly trained staff offer honest, expert advice. Best regards, City Insurance

Posted 6 years ago

“They were the lowest quote”

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Posted 6 years ago

“Good value. Easy access and very good customer service.”

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Posted 6 years ago

“Really efficient and providing good value for money.”

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Posted 6 years ago

“I have always found the Winchester representatives to be clear, informative, courteous and willing to individualise their advice. They appear to apply a 'no nonsense' approach and even, on occasions, provide information which may not directly benefit their company: this does however encourage an on-going loyalty beyond the immediate circumstance. Thank you.”

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Posted 6 years ago

Dear Mr Morgan, Thank you for taking the time to leave your 5 star review! Your comments are appreciated. We always strive to provide a personal service and reward our loyal customers. Best regards, City Insurance

Posted 6 years ago

“Excellent value for money, and the staff are there to go the extra mile to get your Policy sorted”

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Posted 6 years ago

“Fast, friendly and an excellent quote. Thoroughly recommended”

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Posted 6 years ago

“Great Pricing”

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Posted 6 years ago

“They have always been very courteous and easy to understand. I have had no trouble getting answers to any queries and found the whole transactions very slick and easy.”

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Posted 6 years ago

“I am with City Insurance Group since a year. Customer Service is very polite and professional. Quick services.Highly recommended.”

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Posted 6 years ago

City Insurance Group is rated 4.6 based on 1,094 reviews