City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.59

4.6 Rating 1,091 Reviews

92 %

of reviewers recommend City Insurance Group

Company Reviews

Metrics

Info

4.6

Based on 1,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I gave City Insurance a call on the strength of a recommendation. I found them to be quick, courteous, knowledgeable and keenly competitive on price. I now insure both my cars through City.”

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Posted 5 years ago

“Having insured our house, our cars and holidays since 2011 through City Insurance, not once have we felt we were not dealt with professionally and supplied a good quality policy. I was a shame the chap Amos left as he was a legend, but the rest of the team are also very helpful.”

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Posted 5 years ago

Dear Mr Nash, Thank you for taking the time to leave your 5-star review. I is great to hear from such a loyal customer. Please don't hesitate to contact us if you need any further assistance. Best regards, City Insurance

Posted 5 years ago

“As a new customer I found yourselves very easy to deal with and very efficient Your car insurance are very competitive and very fair”

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Posted 5 years ago

“I have always found city insurance to be professional and polite plus have have catered for my needs in all the services you provide. I would not hesitate to recommend city insurance to my friends and peers. Many thanks Liam M”

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Posted 5 years ago

Dear Mr Neo-Velvic, Thank you for taking the time to leave your 5-star review. We appreciate your recommendation! Please don't hesitate to contact us if you ever require any assistance with your policy. Best regards, City Insurance

Posted 5 years ago

“Easy to renew and to update/modify my policy, and fairly priced.”

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Posted 5 years ago

Dear Mr Bommer, Thank you for taking the time to leave your 5-star review. We are pleased you decided to renew your policy and were happy with the process and price. If you ever need any assistance, please don't hesitate to contact us. Best regards, City Insurance

Posted 5 years ago

“Excellent service and price”

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Posted 5 years ago

“We have been with City for over 25 yrs and always had immediate good and friendly response with value car insurance. This year they saved us over £1,000 by changing our very outdated house policies with Prudential. Should have done it sooner. Always reliable and fully trusted.”

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Posted 5 years ago

Dear Mr Feast, Thank you for taking the time to leave your 5-star review. It is excellent to hear from such a loyal customer and we are delighted to have saved you money on your home insurance. Best regards, City Insurance

Posted 5 years ago

“Have been with City Insurance for many years. I was initially apprehensive when they moved to Winchester and closed the Salisbury offices. However, have had no problems, with contacting by telephone or email. Staff always efficient and polite.”

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Posted 5 years ago

Dear Miss Topp, Thank you for taking the time to leave your 5-star review. We are very pleased you are satisfied with our service. If you ever need any further assistance, please don't hesitate to contact us. Best regards, City Insurance

Posted 5 years ago

“Really happy with your service, very professional and helpful team. Highly recommend”

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Posted 5 years ago

“Excellent service from all sections of my insurers after my involvement in a traffic incident recently. Hire cars and repairs were organised very swiftly and the repair centre chosen did an excellent job on my car. Liability by the other party was obtained promptly and I am now just waiting to receive reimbursement of my policy excess so that my premium is not impacted on renewal next year.”

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Posted 5 years ago

Dear Mr Jex, Thank you for taking the time to leave your 5-star review. We are pleased you are satisfied with our assistance after following your unfortunate incident. We will do our best to find you another competitive premium next year. If you need any further assistance, please don't hesitate to contact us. Best regards, City Insurance

Posted 5 years ago

“Great products. Excellent staff dealt with my problem vey quickly and all my recent inquires cheers”

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Posted 5 years ago

Dear Mr Conway, Thank you for taking the time to leave your 5-star review. We are pleased to have helped, if you ever need any further assistance please don't hesitate to contact us. Best regards, City Insurance

Posted 5 years ago

“I have taken van insurance out with City Insurance for the past two years. Their customer service is very efficient and courteous. This along with their competitive rates make them a first choice for me.”

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Posted 5 years ago

Dear Mr Evans, Thank you for taking the time to leave your 5-star review. It is great to hear from a loyal customer and we are delighted to have found you a competitive rate. If you ever need any assistance, please don't hesitate to contact us. Best regards, City Insurance

Posted 5 years ago

“Quick response Friendly engineer, sorted the problem”

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Posted 5 years ago

“I have spoken to 2 chaps on here both have been very helpful will use this company again”

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Posted 5 years ago

Dear Mrs Beschizza, Thank you for taking the time to leave your 5-star review. If you ever need any assistance, please don't hesitate to contact us. Best regards, City Insurance

Posted 5 years ago

“Basically, very easy to deal with & set up insurance and a lot cheaper than General Accident renewal. Very easy to get no claims proof across.”

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Posted 5 years ago

Dear Mr Morriss, Thank you for taking the time to leave your 5-star review. We are very pleased to you found your policy easy to set up that you are happy with the competitive price! If you ever need any assistance please don't hesitate to contact us. Best regards, City Insurance

Posted 5 years ago

“Early for a review, since policy taken only a month ago. Good sales process, and favourable terms. Need to wait for how a claim is handled, however.”

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Posted 5 years ago

Dear Mr Archibald, Thank you for taking the time to leave your 5-star review. We are pleased you had a smooth journey with your sales process. If you ever need any assistance, please don't hesitate to contact us. Best regards, City Insurance

Posted 5 years ago

“Insured all my vehicles with City, spoke to Simon who was polite friendly and easy to deal with, why would I want to go anywhere else!!”

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Posted 5 years ago

Dear Mr Taylor, Thank you for taking the time to leave your 5-star review. We will be sure to pass your feedback onto Simon! Best regards, City Insurance

Posted 5 years ago

“This is my third year dealing with city insurance very pleased with the quotes I get I called the office as I’d forgotten when my insurance expired very helpful Thanks k brookes”

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Posted 5 years ago

Dear Mr Brookes, Thank you for taking the time to leave your 5-star review. It is great to hear from a loyal customer. If you ever need any further advice, please don't hesitate to contact us. Best regards, City Insurance

Posted 5 years ago

“Very easy and simple to get insurance and very competitive prices”

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Posted 5 years ago

Dear Ms Moore, Thank you for taking the time to leave your 5-star review. We are pleased you found it to be a smooth process! Best regards, City Insurance

Posted 5 years ago

“I'm a new customer, and choose your company through Martin Lewis. Very easy to deal with, and helpful over the phone. Home printer on the blink so requested policy docs by post, arrived promptly. Nana/Surrey”

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Posted 5 years ago

City Insurance Group is rated 4.6 based on 1,091 reviews