City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.59

4.6 Rating 1,092 Reviews

92 %

of reviewers recommend City Insurance Group

Company Reviews

Metrics

Info

4.6

Based on 1,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer focus n excellent service.”

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Posted 6 years ago

“Good service no fuss. Being pestered for a review is a pain though....”

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Posted 6 years ago

Dear Mr Lee, Thank you for taking the time to leave your review. Our records show that you were sent one email asking for feedback. If this was not the case we apologise. It is very important for us to receive customer feedback, this helps us to make improvements and maintain our high levels of service. Best regards, City Insurance

Posted 6 years ago

“We have insured our vehicles with this company for probably 20 years and have just received a revised quote based on the book value of the car which was competitive.”

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Posted 6 years ago

“No problems with these guys since joining them, all paperwork and communication in order but I’ve no experience of how good or bad they are in the event of a claim - hence the good rating”

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Posted 6 years ago

“Friendly and helpful”

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Posted 6 years ago

“The best company. Thx”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“simple clear process easy to follow and understand”

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Posted 6 years ago

“Good service, person was very helpful and all my requirements were met, didn’t take too long which was good”

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Posted 6 years ago

“Not at this time.”

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Posted 6 years ago

“Good service.Sometimes have to wait a while before getting through”

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Posted 6 years ago

“Have been dealing with company for a number of years for car insurance. Always helpful and efficient.”

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Posted 6 years ago

Dear Mr Lawlor, It's great to hear from one of our loyal customers, thank you for taking the time to leave your review! Best regards, City Insurance

Posted 6 years ago

“Always very helpful”

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Posted 6 years ago

“Always been helpful and knowledgeable”

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Posted 6 years ago

“good reliable and cheap”

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Posted 6 years ago

“only just joined, no complaints, joining was relatively easy”

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Posted 6 years ago

“easy to understand and so straight forward”

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Posted 6 years ago

“I have always had good service,when I had an accident it was sorted out quickly no hassle”

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Posted 6 years ago

“VERY GOOD SERVICE QUICK AND EFFICIENT”

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Posted 6 years ago

“Great to actually be able to speak to someone on the phone ! makes a refreshing change.”

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Posted 6 years ago

City Insurance Group is rated 4.6 based on 1,092 reviews