Login
Start Free Trial Are you a business? Click Here

City Insurance Group Reviews

4.6 Rating 1,158 Reviews
93 %
of reviewers recommend City Insurance Group
4.6
Based on 1,158 reviews
Customer Service
Communication Channels
Telephone
Read City Insurance Group Reviews
Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

Write Your review

Anonymous
Anonymous  // 01/01/2019
I want to insure a second car through yourselves which is due from 06/05/20 .Do you do a discount for more than one car ?
Helpful Report
Posted 6 years ago
Dear Mr Baxter, We would be delighted to find you a deal on a second car and have many discounts available to us. We will contact you with further information. Kind regards, City Insurance
Posted 6 years ago
Easy to contact and talk to. Good products
Helpful Report
Posted 6 years ago
Hi can I freeze my insurance. Because I'm not using my van and it's parked on my drive. Until I go back to work please let me know.
Helpful Report
Posted 6 years ago
Dear Mr Mariosa, Thank you for getting in contact. We are contacting you now to discuss this with you. Kind regards, City Insurance
Posted 6 years ago
They were excellent .Sadly I had to cancel my policy due to the current circumstances . Communication was very good . Will certainly use again in the future
Helpful Report
Posted 6 years ago
Dear Mr Lonsdale, Thank you for taking the time to leave your review. We are sorry you had to cancel your policy, but look forward to welcoming you back when the circumstances improve - hopefully sooner rather than later! Kind regards, City Insurance
Posted 6 years ago
Competent and friendly people with whom to deal. They ACTUALLY ANSWER THE PHONE TOO! Wow! This is a rarity with insurance companies nowadays so until they expand and set up a zero-hours call centre in Mumbai/Manchester, I’m sticking with them!!
Helpful Report
Posted 6 years ago
They gave me a better price, saved me over £100 with the same company I had my renewal from. Also very quick with the paper work.
Helpful Report
Posted 6 years ago
insurance is really cheap very good
Helpful Report
Posted 6 years ago
Efficient service.
Helpful Report
Posted 6 years ago
Great quote, quick and efficient service
Helpful Report
Posted 6 years ago
Is a company to do business with
Helpful Report
Posted 6 years ago
Easy, friendly and efficient , the acid test will be if unfortunately I have to make a claim, happy so far.
Helpful Report
Posted 6 years ago
Choose this insurance company as they came up with the best price however find it strange that they are part of the LV group of insurance companies yet I was with LV and they could not match it reason to always look for another deal when your insurance comes up they only look after new customers not existing one’s. So now I do this with any renewal, why pay more than you need too look around there is always a better deal than your existing one because they think you won’t look
Helpful Report
Posted 6 years ago
I have my Insurance done with a guy named Paul,he was very nice and helpful and it is a pleasure to do my insurance with him
Helpful Report
Posted 6 years ago
A very good insurance company
Helpful Report
Posted 6 years ago
Always helpful on the phone, competitive quotes and reliable responses. Fortunately I have had no claims but I am confident City would look after me
Helpful Report
Posted 6 years ago
Dear Mr Lloyd, Thank you for taking the time to leave your review. Please don't hesitate to contact us if you ever need any assistance. Best regards, City Insurance
Posted 6 years ago
Great service just could do with getting the documents through post never arrived
Helpful Report
Posted 6 years ago
Helpful and efficient
Helpful Report
Posted 6 years ago
Good so far. Thanks
Helpful Report
Posted 6 years ago
All good so far. Will see if I ever need a claim. hopefully not.
Helpful Report
Posted 6 years ago
Dear Mr Bohin, Thank you for taking the time to leave your review. We hope not too! But if you ever need any assistance please don't hesitate to contact us. Best regards, City Insurance
Posted 6 years ago
Good value for money and helpful telephone service. Only criticism is I got a final postal reminder for evidence of no claims but hadn’t been aware of any previous request.
Helpful Report
Posted 6 years ago
City Insurance Group is rated 4.6 based on 1,158 reviews