City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.61

4.6 Rating 1,158 Reviews

93 %

of reviewers recommend City Insurance Group

Company Reviews

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4.6

Based on 1,158 reviews

Customer Service
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Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“COMPETITIVE RENEWAL QUOTE.”

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Posted 3 years ago

Dear Mr. Asokababu, Thank you for your positive review, I am very pleased to hear that you have chosen to renew with us again this year. Kind Regards, Mike Cose - Office Manager.

Posted 3 years ago

“very pleased with the quote”

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Posted 3 years ago

Dear Mr. Townley, Thank you for your review and would like to welcome you as a new client to City Insurance. I am pleased to hear that you were happy with the price of your quotation. As and when you need any assistance, please do not hesitate to contact us on 01962 844848. Kind Regards, Mike Cose - Office Manager.

Posted 3 years ago

“Happy with your staff's efficiency helping me to renew the car insurance policy recently & I will continue to have your company or may introduce to my friends as well.”

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Posted 3 years ago

Dear Mrs. Hawgood, Thank you very much for reviewing City Insurance. We are delighted that you were happy with our staff's efficiency in helping you renew your car insurance policy recently. We would like to thank you for your continued loyalty and for recommending us to your friends. Kind Regards, Mike Cose - Office Manager.

Posted 3 years ago

“Purchase process straightforward, competitive price. Policy not yet in place therefore no thoughts on efficiency of claims process.”

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Posted 3 years ago

Dear Mr. Brooks, thank you for reviewing City Insurance and I am glad to hear the process has been straight forward so far. I hope you will not need to make a claim, but if you do I am sure you will find our claims process just as efficient. Should you require any assistance, please contact us on 01962 844848. Kind Regards, Mike Cose - Office Manager.

Posted 3 years ago

“..........”

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Posted 3 years ago

Thank you for reviewing City Insurance. It very satisfying to have a previous client of ours return to us and we look forward to assisting you moving forward. Kind Regards, Mike Cose - Office Manager.

Posted 3 years ago

“Very good insurance company had no problem at all. Only 4 star's because I had to send proof of no claims off other policy after the fact so think it should have stated that on application as a few days later made me panic. And if so would have had 5 star's”

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Posted 3 years ago

Dear Mr. Warner, Thank you for recently choosing City Insurance and your feedback. The request for no claims bonus is to validate a discount provided by the insurer to keep your price at the most competitive rate. The potential request of no claims bonus is confirmed in our agreements prior to purchasing online and I believe this was then confirmed by our validation team shortly after purchase. As always, if you are unsure or have any queries in the future, please do not hesitate to contact us so we can assist you. Kind Regards, Mike Cose - Office Manager.

Posted 3 years ago

“Insurance is inevitably complex, and the process of starting a new policy can be time consuming. Four stars reflects the level of frustration in fighting through the process. No idea how good they will be with a claim, and I hope never to find out.”

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Posted 3 years ago

Dear Mr. Parker, Thank you for your 4 star rating of City Insurance. We continue to try and make the buying process as simple as possible and our service team are always on hand if you require any assistance. Please rest assured that we always strive to provide the best support and quality service to our customers in all circumstances. Kind Regards, Mike Cose - Office Manager.

Posted 3 years ago

“I did find the renewal quite steep as I had made no claims so I was expecting it to go down not up. Otherwise I have no problem”

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Posted 3 years ago

Dear Mr. Brown thank you for your review and thank you again for renewing with City Insurance. We appreciate price is important to our clients and we are doing our very best to keep prices as low as possible in the current climate. We will continue providing the very best service and search the market to offer you the most completive rates available. Kind Regards, Mike Cose - Office Manager

Posted 3 years ago

“Service from Mark was first class. His telephone manner was excellent.”

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Posted 3 years ago

Dear Mr. Shreeve, Thank you for taking the time to leave us such a wonderful review about our Group Manager Mark. We're so pleased to hear that you had a great experience with Mark and appreciate your kind feedback about his telephone manner. Thank you again! Kind Regards, Mike Cose - Office Manager.

Posted 3 years ago

“Good service.”

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Posted 4 years ago

“Iv been on lockdown down for nearly a year I would like it if whn I get my new insurance if I get a discount I’m happy with”

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Posted 4 years ago

“Very helpful”

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Posted 5 years ago

Dear Miss Brezeanu, Thank you for taking the time to leave your review. Please don't hesitate to contact us if you ever need any assistance with you policy. Best regards, City Insurance

Posted 5 years ago

“Been with City now for 3 years and have no plans to change now. Very good company who are good to work with and purchase insurance through. Can't fault city in any way.”

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Posted 5 years ago

Dear Mr Ferguson, Thank you for taking the time to leave your review. It is brilliant to hear from such a loyal customer, we are delighted to receive your kind feedback. Please don't hesitate to contact us if you ever need any assistance with your policy. Best regards, City Insurance

Posted 5 years ago

“We have with with City Insurance for many years and have always had excellent service.”

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Posted 5 years ago

Dear Mr Murphy, Thank you for taking the time to leave your review. Please don't hesitate to contact us if you ever need any assistance with your policy. Best regards, City Insurance

Posted 5 years ago

“First time I have been with them no problems although never needed them hopefully”

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Posted 5 years ago

“Excellent !!”

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Posted 5 years ago

“There have been some miscommunications from different teams of City Insurance. Otherwise the process for obtaining car insurance was good.”

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Posted 5 years ago

Dear Mr Yiannouzis, Thank you for taking the time to leave your review. We are pleased you were satisfied with our process, but apologise for any miscommunications you may have received. If you ever need any further assistance with your policy then please don't hesitate contact us. Best regards, City Insurance

Posted 5 years ago

“Very efficient excellent service insurance quots also excellent could not be more happy”

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Posted 5 years ago

Dear Mr Strzelecki, Thank you very much for taking the time to leave your review. We are delighted you are happy with your policy! Please don't hesitate to contact us if you ever need any assistance. Best regards, City Insurance

Posted 5 years ago

“Great customer service, saved me on my car insurance.”

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Posted 5 years ago

Dear Mr Todd, Thank you for taking the time to leave your 5-star review! Please don't hesitate to contact us if you ever need any assistance with your policy. Best regards, City Insurance

Posted 5 years ago

“I have given four stars as I can only comment on the very competetive price and that it was fairly easy to arrange the insurance as fortunatley I haven't had to contact them since. i can't comment on anything else and wouldn't want to be misleading.”

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Posted 6 years ago

Thank you for taking the time to leave your review! We are pleased it was an easy process to set up your insurance, please don't hesitate to contact us if you ever need any assistance with your policy. Best regards, City Insurance

Posted 6 years ago

City Insurance Group is rated 4.6 based on 1,158 reviews