The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,632 Reviews

99 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,632 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredible! The taste of the chocolate was excellent and the packaging was very high quality. Would highly recommend!”

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Posted 3 years ago

“I have been enjoying chocolates from the Chocolate Society for many years now. Al, Duncan and the team are superb in dealing with orders and also sorting out presents. Did I mention that they make super presents? The best chocolates, and team, around.”

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Posted 3 years ago

“Fast delivery times and delicious nuts an chocolates”

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Posted 3 years ago

“Nice products thank you, I am sure my friends will like their eggs”

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Posted 3 years ago

“Chocolicious”

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Posted 3 years ago

“Quality products and excellent customer service. I ordered the hot chocolate shaker and chocolate drops, and was delighted with them; ordered another set for my nephew’s birthday.”

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Posted 3 years ago

“Without a doubt these are the best chocolates I have ever eaten - and I’ve tried a lot! Every single one is absolutely delicious.”

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Posted 3 years ago

“Lovely people to deal with. Clear communication at all times. Delivery prompt and well packaged”

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Posted 3 years ago

“Great products and service.”

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Posted 3 years ago

“Gorgeous products and always well received - packed with care and delivered very promptly, wouldn't hesitate to recommend!”

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Posted 3 years ago

“Wonderful, special chocolate.”

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Posted 3 years ago

“Delicious chocolate but let down by poor delivery experiences”

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Posted 3 years ago

“A heavenly collection of bon-boys which have brightened up our week.”

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Posted 3 years ago

Thanks so much. Glad you enjoyed them!

Posted 3 years ago

“The online ordering was very easy and the chocolates arrived on time in sensible packaging. The chocolates were (past tense) amazing! They were the best looking and the best tasting chocolates we’ve had. Thank you ………. looking forward to the next box already.”

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Posted 3 years ago

Thanks for such a lovely review Stephen. Can't wait to hear what you think of our next box.

Posted 3 years ago

“The monthly box is up there with the very best chocolate available.”

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Posted 3 years ago

Thank you Matthew. That's really lovely for you to say.

Posted 3 years ago

“Lovely service and amazing products have been using them over the a year now. Please try the products and fall in love yourself”

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Posted 3 years ago

“I had one of your mystery boxes. I had a few birthdays of friends coming up, and was going to a lunch at another's. I took the dark choclate truffles, she opened after lunch and we all agreed they were delicious. The friend I gave the choclate hazelnuts said they were really nice. The large box is for a birthday at the end of month. I'm sure they will love them and boxes and packaging is nice.”

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Posted 3 years ago

“Expensive but a cut above.”

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Posted 3 years ago

“This chocolate is delicious, rich and tasty. We received some at Christmas and enjoyed it so much I thought I'd order some for Valentine's Day. Superb.”

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Posted 3 years ago

Thanks so much for the lovely review Ruth!

Posted 3 years ago

“Buying online is quick and easy. My only issue was that I selected my items to buy. Then it says if I spend another £10 I could get my postage free. However I worked out that paying the postage cost was cheaper, spreading another £10 to get postage free. So I don't know if that was a mistake. I got my item in good team without any issues.”

The Chocolate Society 5 star review on 21st February 2022

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Posted 3 years ago

The Chocolate Society is rated 4.9 based on 2,632 reviews