The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,632 Reviews

99 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,632 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best chocolates I have ever eaten EVER ! And the service and postage is quick. Couldn’t ask for more !”

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Posted 3 years ago

“Sent Hokey Pokey Blondie Egg as a gift. They loved it.”

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Posted 3 years ago

“Can’t complain, delivered in time and high quality chocolate. I also appreciate the minimal packaging considering the Easter egg was large, makes you realise how much wastage there is with more generic options.”

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Posted 3 years ago

“I much appreciate the service you provide. Worked very smoothly once again this year.”

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Posted 3 years ago

“Very well packaged egg, timely arrival. Can't say if it tasted good or not because I didn't get offered any!!”

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Posted 3 years ago

“The chocolates we bought were a gift and apparently lovely. Also I made an error with my order and Diana in customer services was brilliant and sorted everything out for me. What great service.”

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Posted 3 years ago

“As usual the best chocolate Easter Eggs one can find in the UK (indeed the world?!) - and their range just gets larger every year - cannot recommend the Chocolate Society highly enough!”

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Posted 3 years ago

“I’ve ordered from them a few times. The quality of their chocolate is outstanding and their service is fantastic too.”

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Posted 3 years ago

“Arrived very safely packaged so in perfect condition. Salted Caramel Milk chocolate egg and salted caramel filled truffles. Best Egg ever!!! Will definitely be ordering again and recommending to friends. Worth every penny. X”

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Posted 3 years ago

“Best chocs ever! Yum yum!”

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Posted 3 years ago

“Really beautiful chocolates”

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Posted 3 years ago

“Delicious chocolate drops for hot chocolate delivered in good time and in perfect condition. Thank you”

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Posted 3 years ago

“I have been looking for a company that do a variety of Blonde chocolate as this is my wife's favorite. Then I received an email about the mystery mother's day box, I decided to order it and when it arrived I was really very happy as there was a couple of blonde chocolates and the variety was great.”

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Posted 3 years ago

“Just as chocolate should be not overpowered by the flavours. Beautifully presented in quality wrapping and you know that when you give these chocolates as a gift you are giving something special. It's hard to choose it all tastes so good. Excellent customer service and next day delivery.”

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Posted 3 years ago

“Chocolate tastes good but arrived broken- see picture. It was a present for my husband’s birthday and I thought it is worried spending the money because the chocolates are usually very pretty.”

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Posted 3 years ago

“Still waiting to try as DPD delivered the package to somewhere 5 miles away”

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Posted 3 years ago

“We bought a mix of products and all of them were absolutely first class. Highly recommended.”

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Posted 3 years ago

“I am only the giver and have never had the opportunity to taste any of your chocolates but confer upon you the highest praise. The lucky recipients (son and daughter-in-law) are over the moon every time. They have assured me they will not kill their Easter eggs until next Sunday. If true they won’t go short this week because their monthly box is due for delivery tomorrow. I could not be happier with Athena”

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Posted 3 years ago

“Was offered 20% discount code as a first time customer, but when it came to paying, it would not accept the discount code.”

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Posted 3 years ago

Hi, Thank you for your review. i'm sorry to hear the first time voucher code did not work, and I am unsure why this was as it is used regularly by our first time customers. I will go through now and refund the 20% off for you now. I hope you enjoy the chocolates. Kind Regards, Al Al Garnsworthy Managing Director

Posted 3 years ago

“Delicious chocolates. Efficient delivery.”

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Posted 3 years ago

The Chocolate Society is rated 4.9 based on 2,632 reviews