The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,648 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,648 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Chocolate Society's chocolate is GREAT. I really love the Blonde chocolate they sell, and delivery is always quick and painless. My one criticism is that the chocolate arrives in about ten layers of bubblewrap. It would be fantastic if they could look into using alternative types of padding (corrugated cardboard wrap for example) instead of plastic.”

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Posted 7 years ago

“great quality, speedy delivery”

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Posted 7 years ago

“The chocolates were excellent as usual. The coconut truffles are delicious - I had not tried these before and was pleased to have an opportunity to do so. The burned butter caramel domes from the outlet section were a delight. I had to contact the Chocolate Society as the order was due to arrive whilst we were away and Al was extremely helpful and ensured a change in delivery date. Thank you.”

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Posted 7 years ago

“The June selection was bought as birthday presents. What a treat! I was amazed by the gorgeous appearance and then I had a taste....heavenly! Thank you so much.”

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Posted 7 years ago

“Amazing chocolates - bought for husband's birthday and he was very happy (but unfortunately isn't keen to share!) - this is the third 'box of the month's we've had and I'll definitely be buying more - can't recommend them enough!”

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Posted 7 years ago

“So happy to have found a delicious chocolate supplier for gifts for my family and friends! This is the second time I have ordered from you and they went down a treat. Thanks for the excellent, reliable service and exquisite goodies. The salted caramel truffles a notable recommendation! :)”

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Posted 7 years ago

“The Chocolate Society,are simply the very best chocolates, I've ever tasted!”

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Posted 7 years ago

“Fast and efficient service. Wonderful assortment of good quality chocolates - yummy!”

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Posted 7 years ago

“Very nice variation of chocolates. The Valrhona Manjari chocolate is amazing. We use it in our restaurant for the churros with chocolate dish and customers get impress for the quality of this chocolate. Very quick delivery and very nice people by the phone if you call with questions.”

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Posted 7 years ago

“I rang to register my disappointment that coconut truffles were out of stock and was delighted to be told an extra batch was being made! The gift was despatched immediately and was well packaged.A lovely treat for the recipient! Very friendly and helpful customer service.Thank you.”

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Posted 7 years ago

“Excellent service, fantastic product, very happy.”

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Posted 7 years ago

“The most delicious chocolate I've had in a long time - also beautiful, sleek packaging.”

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Posted 7 years ago

“Great taste and consistency of product”

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Posted 7 years ago

“wonderful truffles-the coconut ones are out of this world! Also love the grapefruit batons and milk chocolate with coffee..but do visit the factory shop where you can taste many others and come away with many new things! Superb, top- quality artisan chocolate!”

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Posted 7 years ago

“Apart from making the best liquid salt caramel truffles I've ever tasted, their customer service is truly excellent.”

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Posted 7 years ago

“I have always loved cocoa dusted chocolate almonds and at one time could only buy them in the food hall of a well known West End store. So to buy them on line so beautifully produced and promptly delivered is a joy. I also like using The Chocolate Society to send gifts because I know their quality and prompt delivery can be relied upon.”

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Posted 7 years ago

“Where do I start? Easy to order and pay, swift delivery - well packed. Excellent choice and the taste - well - the chocolate is sublime!!”

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Posted 7 years ago

“Amazing chocolate - great depth of flavour, very smooth”

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Posted 7 years ago

“Amazing products my daughter just loves the hokey pokey. I love the almonds cocoa dusted. A great service from this company too. Fantastic thanks”

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Posted 7 years ago

“amazingly delicious !!! Feelgood factor top notch ... Mmmm”

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Posted 7 years ago

The Chocolate Society is rated 4.9 based on 2,648 reviews