The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,648 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,648 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

Write Your review

Tell us how The Chocolate Society made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their high quality, delicious confectionary are delivered within 24 hours by DPD with a one hour delivery window. What's not to like?”

Helpful Report

Posted 6 years ago

“This is chocolate on a whole different level from the average bars you buy. The taste, texture and variety is always a delight. If you think it's expensive consider this: one square of a bar satisfies the need for a choc fix more than a whole bar of cheaper chocolate.”

Helpful Report

Posted 6 years ago

“First class service, delivery, everything, a pleasure to deal with 🤗🤗”

Helpful Report

Posted 6 years ago

“The Best Chocolate ever.”

Helpful Report

Posted 6 years ago

“Just the best chocolate I’ve ever tasted.”

Helpful Report

Posted 6 years ago

“I ordered these chocolates as a gift for my daughter. The order was dispatched very quickly. Unfortunately DPD let the company down, saying they had delivered the chocolates and that I had signed for them, although I live elsewhere. The Chocolate Society responded to my complaint very quickly, and dealt with the situation perfectly. My daughter absolutely loved the chocolates, and neither she nor I, can rate The Chocolate Society highly enough. Wonderful chocolate and wonderful service. Thank you so much.”

Helpful Report

Posted 6 years ago

“I have enjoyed all the chocolate that I've had from the chocolate society. The flavours and selection are amazing. Treat yourself. You will not be disappointed”

Helpful Report

Posted 6 years ago

“The Factory outlets, have all been first class,they look perfect to me.”

Helpful Report

Posted 6 years ago

“These are the world’s most divine chocolates. The flavours melted together deliciously and you are never left disappointed.”

Helpful Report

Posted 6 years ago

“I only buy my chocolates at The Chocolate Society. The best!”

Helpful Report

Posted 6 years ago

“I ordered a bag of Caraibe chocolate at a very competitive price. The chocolate arrived exactly when they said it would, packed very well in a sturdy but not excessively large box, and was of excellent quality. I would recommend The Chocolate Society to anyone.”

Helpful Report

Posted 6 years ago

“I just wanted to add an update from my last comment. Not only did the chocolate society email me to agree to make the differences between chocolates more visible, but they sent me the next month's box (with nut chocolates replaced!) . This month's box was excellent, and it is wonderful to see that in response to my previous feedback the images are now much clearer (photos, not stylised drawings), and an ingredients list has been included for the individual chocolates. Bravo!”

Helpful Report

Posted 6 years ago

“The Madagascan bars we bought were the best chocolate we've ever found, and I've been tasting for years. A bit pricey, but with an absolutely wonderfully rich flavour! Thank you, Lorraine and Andrew Rosner”

Helpful Report

Posted 6 years ago

“have had chocolate from the chocolate society since 2009,the hokey pockey,recently rediscovered it.chocolate is so moorest, smooth, so doesn't last long.Its made in uk which I look, and comes really nicely presented, not over the top.I finished my last batch in one hour, love it”

Helpful Report

Posted 6 years ago

“I love buying chocolate from The Chocolate Society, a real treat. The range is good, but as I am a nuts and chocolate person, so more of these please! I appreciated the extra box of chocolates that were included in my recent order, very nice, but have given them to a friend as candied grapefruit is not on my list of items that I like to eat.”

Helpful Report

Posted 6 years ago

“Great on-line shopping experience with lots of amazing products to choose from. Chocolates arrived on time, beautifully packaged and were greatly received as a gift. Couldn’t resist ordering for myself too and was so glad I did as the caramelised milk chocolate bar was delicious! Thank you Chocolate Society!”

Helpful Report

Posted 6 years ago

“Beautifully presented box of chocolates. Delicious, unique flavours. A well-received gift.”

Helpful Report

Posted 6 years ago

“My delivery was very very quick and the chocolates are to dye for they are amazing, the best chocolate I have had in a long long time and my husband who is a chocolate fan said the same. I would thoroughly recommend The Chocolate Society and when I had to call the company Hannah who answered the phone was very helpful, friendly and polite, I could not fault there service and the packaging that the chocolates were wrapped in was so carefully done, from start to finish with this company has been PERFECT, put others to shame. Thank you”

Helpful Report

Posted 6 years ago

“Easy to order, next day delivery, amazing chocolate!!”

Helpful Report

Posted 6 years ago

“Amazing chocolates and the delivery was really quick! Chocolates were very well protected.”

Helpful Report

Posted 6 years ago

The Chocolate Society is rated 4.9 based on 2,648 reviews