The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,648 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,648 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been ordering chocolates from The Chocolate Society for well over two years and have never been let down. Their customer service is excellent, they are flexible, understand customer requirements and fulfill orders as requested. Chocolates have always been delivered completely intact, presented in their understated yet elegant packaging which compliment the very high quality and varied chocolates products. I always gift my purchases (except the honeycomb, which I can’t resist), and they have never failed to impress.”

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Posted 7 years ago

“Always great service from the boys and girls at Chocolate Society.The Chocolate is made by first class chocolatiers.Keep up the great work you all do.”

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Posted 7 years ago

“Fab chocolates - the May collection was a birthday present, but was lucky enough to be able to try one and can definitely recommend!”

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Posted 7 years ago

“We bought blonde hokey pokey for the sixth time - it is unbelievably good we are addicted!!”

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Posted 7 years ago

“Very easy to order; reliable delivery; excellent chocolates as always (fine textured, subtle but characterful flavours, high quality chocolate).”

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Posted 7 years ago

“Bought for my daughter as birthday gift and she was really delighted.”

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Posted 7 years ago

“Purchased chocolates for a friend They were attractively presented in a lovely box and friend said they tasted wonderful. Thankyou.”

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Posted 7 years ago

“These are the best dark chocolate truffles ever! The service is very good and the boxes are classy - but really it's they're so delicious!”

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Posted 7 years ago

“These chocolates were a gift, but I was also able to have a taster (!) and am so pleased I placed the order as these really are exceptional.”

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Posted 7 years ago

“Everything was fine from delivery to presentation. Took these choos into hospital where my 90 year old father tucked in with gusto. Interestingly he said he didn't like the marmite one but 3 days later I found all three had disappeared !!”

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Posted 7 years ago

“I am not a chocoholic - even as a child I could make my Easter eggs last until Christmas. But premium chocolate can nonetheless look irresistibly gorgeous, so occasionally I do succumb. The Chocolate society box of the month intrigued me with its range of flavours, including Marmite. This may not be your thing, but it was gorgeous, equally as gorgeous as the other five flavours; popcorn praline, vanilla & raspberry, caramel & lime, gin & orange blossom and very vanilla - something for everyone. Unfortunately. As there were three of us, the division of one of each each was not too difficult. I hid the blonde sea salt bar, though .....”

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Posted 7 years ago

“The quality of the chocolate is exquisite. They always come beautifully wrapped and customer service is excellent. I also love the fast delivery.”

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Posted 7 years ago

“Customer services was great, I asked whether the chocs were suitable for vegetarians and alcohol free and a lovely for back to me promptly with information I needed. Box was well presented and arrived as stated.”

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Posted 7 years ago

“The Chocolate Society sold me some beautiful chocolate coffee beans and they were 😋”

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Posted 7 years ago

“This was my first order - fast delivery - great chocolate. I'll be back!”

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Posted 7 years ago

“There is a good selection of exquisite chocolates but what makes the society extra special is their response to feedback and extra dedication to working with fussy customers like myself providing a bespoke service. If you want to feel like royalty visit The Chocolate Society today.”

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Posted 7 years ago

“Efficient website and very quick delivery. The chocolates are delicious!”

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Posted 7 years ago

“Been buying my Valrhona couverture from the Choc Soc for years. They offer excellent service & value. The staff are particularly helpful. Keep up the good work !”

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Posted 7 years ago

“Al, everything is always perfect, the Blonde honeycombed Easter egg went down particularly well this year - I wasn’t even allowed to have a taste! Thrilled to see the hot chocolate is back - can we have the bigger bags again please? Blonde with sea salt is still the best chocolate on the planet - but as ever, I look forward to trying your new creations. Very best wishes to you all, Sue”

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Posted 7 years ago

“DELICIOUS!!!”

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Posted 7 years ago

The Chocolate Society is rated 4.9 based on 2,648 reviews