Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.76

4.8 Rating 8,994 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,994 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very delicious 😋 they were presented beautifully and the flavours had depth and richness.”

Helpful Report

Posted 1 year ago

Thanks, that's great to hear 😊️

Posted 1 year ago

“Delicious chocolates as always.”

Helpful Report

Posted 1 year ago

Thank you 💗️

Posted 1 year ago

“Some lovely delights for the festive season, I particularly like the Chai Chocolate bar. The oat milk chocolate was nice but was expecting a different taste.”

Helpful Report

Posted 1 year ago

Thank you! We're thrilled to hear you enjoyed the Chai Chocolate bar and we appreciate your feedback on the oat milk chocolate 💛️

Posted 1 year ago

“Good ingredients, well sourced through humane and environmental concern, beautifully presented, not over-sweet DELICIOUS chocs and hot chocolate. And all put together and sent from just down the road! Congratulations, Dorset people.”

Helpful Report

Posted 1 year ago

Thank you for your kind words! We're glad you enjoyed our chocolates and appreciate our commitment to ethical sourcing. Your support means a lot to us 💗️

Posted 1 year ago

“My order was despatched and received quickly. There was plenty of choice as to size of boxes of chocolates but also a wide variety of 'novelty' chocolate.”

Helpful Report

Posted 1 year ago

Thank you, we're thrilled to hear how you enjoyed the selection

Posted 1 year ago

“Ordered the ginger biscuit cake for a birthday gift. Arrived very promptly and much bigger than expected. Delicious!”

Helpful Report

Posted 1 year ago

That's great to hear, thank you 💗️

Posted 1 year ago

“Arrived 5 days late. Came broken. No response to my complaint. Very disappointed. Avoid”

Helpful Report

Posted 1 year ago

We’re truly sorry to hear about your disappointment. We did reply to your complaint and are concerned that our response may not have reached you. We always aim to provide excellent customer service, and as a small, artisan company, your satisfaction means a lot to us. If you haven’t received our email, please check your junk folder, or feel free to reach out again so we can make things right. We’d love to resolve this for you!

Posted 1 year ago

“Very happy with the chocolates, great festive flavours.”

Helpful Report

Posted 1 year ago

Thank you 🎅️🎄️

Posted 1 year ago

“Delicious chocolate. Best I've ever bought.”

Helpful Report

Posted 1 year ago

That's fantastic, thank you so much! Welcome to the Chococo family 💗️

Posted 1 year ago

“Gifts that look good and taste very good !!”

Helpful Report

Posted 1 year ago

Thanks for gifting Chococo 😍️

Posted 1 year ago

“My box of chocs is a Christmas present so not yet sampled. Box arrived on time and well packaged.”

Helpful Report

Posted 1 year ago

Thanks for choosing Chococo.

Posted 1 year ago

“Gift sent was happily received!”

Helpful Report

Posted 1 year ago

Thank you!

Posted 1 year ago

“Ordered on the 1st December, delivery 3 - 5 days, arrived on Saturday 7th! Was hoping for the 5th but it did get there courtesy of Royal Mail. Sadly, the message that I had crafted was not enclosed and although I received an email confirming delivery, I always follow up (just in case!) and left if for a couple of days as I thought my chocoholic cousin would let me know they had arrived. I had to ask him if he had received them, he thought it was me, wasn't too sure and no message - a bit embarrassing, but there we are. No doubt he will let me know what the choccies are like in due course!”

Helpful Report

Posted 1 year ago

Thank you for gifting Chococo and sorry to hear the delivery was a little later than expected, but we hope your cousin loved his gift. We've checked your order and no message was saved, so we're sorry if you missed this stage at checkout.

Posted 1 year ago

“Literally greatest chocolate of all time. 🐐”

Helpful Report

Posted 1 year ago

Woo hoo! Thank you 💗️

Posted 1 year ago

“I live in Swanage so I usually visit the shop. But as this was a large order I decided to have it delivered. Every box was individually wrapped in tissue paper and the whole lot was beautifully packed. They are all gifts but from past experience will all be top quality and very well-received. (PS Miss the Christmas lollies!)”

Helpful Report

Posted 1 year ago

Thank you for being a lovely loyal local 😊️

Posted 1 year ago

“Delicious chocolates, good variety and prompt service. A regular choice for gifts.”

Helpful Report

Posted 1 year ago

Thank you 💗️

Posted 1 year ago

“I love the advent calendars and buy one every year for myself and my mother. They look so pretty and taste delicious. It's great to have a different chocolate for every day. Unfortunately I don't believe the chocolates are as fresh as the first couple of years when Chococo came out with them but I expect as sales soared they needed a longer shelf life, and people didn't want to keep them in the fridge.”

Helpful Report

Posted 1 year ago

Thank you, we're so glad you love them. We do our best to balance customer demand with our small team and hand-crafted quality, and we do have to start making and packing our Advent boxes earlier in order to keep up. Over the years we have developed our recipes so that they can last a little longer without detriment to the amazing flavours - as our growing list of awards can testify.

Posted 1 year ago

“I bought these for my Wife. She loved them. Beautifully packaged. Luxurious chocolates. Highly recommend.”

Helpful Report

Posted 1 year ago

Fantastic, thank you for gifting Chococo 💗️

Posted 1 year ago

“We have been eating their chocolates for many years. Many others have tried but in our opinion they are the best! Well-balanced flavours and beautifully presented. Service is always first-class”

Helpful Report

Posted 1 year ago

Thank you, that's so lovely to hear 🤩️

Posted 1 year ago

“Perfect chocolate in every way thank you”

Helpful Report

Posted 1 year ago

Thank you 😊️

Posted 1 year ago

Chococo is rated 4.8 based on 8,994 reviews