Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.77

4.8 Rating 8,541 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,541 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

Chococo 5 star review on 25th November 2025

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You canceled my order. You said you did not ship to the United States.”

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Posted 1 year ago

Yes, sorry about that. We do say this in our FAQ's. As we explained, you managed bypass the website by keeping United Kingdom as the country rather than change it to USA; if you'd changed it, you would not have been given any delivery options. At the moment we don't send outside the UK and we do not send to the USA, Canada or the rest of the world due to the amount of time our perishable items are likely to spend in transit.

Posted 1 year ago

“Yours chocolates are amazing. :)”

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Posted 1 year ago

Awww, thank you 💗️

Posted 1 year ago

“Horribly overpriced. Small size chocolate advent calendar. Dairy free 17year old said the chocolates were “just ok - nothing special”. Think I’ll go back to M&S truffles for a quarter of the price!”

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Posted 1 year ago

Ouch! Our Countdown to Christmas consists of 25 exquisite hand-crafted chocolates - many of them award-winning - made with raisetrade chocolate that's sustainable, slave free & ethical. All hand-packed into planet friendly, recyclable packaging. Worth every penny, but sadly just not appreciated by some 😢️

Posted 1 year ago

“I JUST LOVE CHOCOCO. ETHICAL = RARE TODAY.. Gives GOOD INFORMATION ABOUT SOURCE OF CHOCOLATES 🍫 AND THE PACKAGING IS GOOD. But The CHOCOLATE…! Can I WAIT FOR MY BIRTHDAY 🎂? = 27th. December!!! Well done CHOCOCOCO! I can ONLY RECOMMEND YOU!! And I DO!! Thank you 🙏”

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Posted 1 year ago

Thanks so much, you are most definitely one of our mega-fans! Shout it from the rooftops! We love you! 💗️

Posted 1 year ago

“72% dark chocolate- the most lux drink ever. Some for us & tinned as perfect gift.”

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Posted 1 year ago

Thank you, you have great taste and you gift great pressies too 😊️☕️

Posted 1 year ago

“Bought this as a Christmas gift for my niece and family. So can’t say what it tastes like. But did look inside the box it was perfectly packaged and looks lovely.”

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Posted 1 year ago

Thank you for gifting Chococo 💗️

Posted 1 year ago

“Bought the baubles for Christmas presents. Bought some last year and the receivers loved them so ordered again xx”

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Posted 1 year ago

Thanks so much! That sounds like the start of a great Christmas tradition 🎄️

Posted 1 year ago

“Great looking plant based products on the website. Made an order and it did not arrive. Emailed company and was told order probably dispatched without a courier label. Order was re-sent and arrived at its destination.....maybe they forgot to send the first one? Who knows. However, not a good first impression.”

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Posted 1 year ago

We're so sorry that your order went astray. We can assure you that we don't forget to send orders, but occasionally us humans can make mistakes and we hold our hands up if this happens. We will rectify them immediately, and apologise, as we did for you.

Posted 1 year ago

“So good, I often joke that my extended family should take out shares in Chococo, we send gifts of Chococo chocolates to each other on every occasion. Many of our family have allergies and preferences and Chococo can provide for everyone, we trust them. We have been buying their chocolate since shortly after they started in the little shop in Swanage where we holidayed annually, Now we are dispersed, we can still enjoy their products, wonderful.”

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Posted 1 year ago

Mi casa, su casa! We're just one big, happy Chococo family. Thank you for loving us for so long, we truly appreciate it 💗️

Posted 1 year ago

“Lovely packaging and chocolate”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“Their xmas wreath and log are truly scrumptious- a small slice suffices as it is so rich.”

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Posted 1 year ago

🎵️Truuuuulyyyyy scrumptious, they're truly, truly scrumptious!🎵️ Woo hoo, thank you 🎅️🎄️

Posted 1 year ago

“Always great chocolates, and above and beyond service.”

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Posted 1 year ago

Thanks so much for loving Chococo 💗️

Posted 1 year ago

“Arrived well packed and quickly. Beautiful chocolates as always. Lovely ethical company. Thank you!”

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Posted 1 year ago

Thanks so much, we're so glad you love them 💗️

Posted 1 year ago

“Love the packaging..... sustainable and good quality. It would be great to be able to buy tiny individually wrapped (foil) chocolates at all times of year for my children.....(advent calenders but also to put into treat bags etc) we try where possible to buy plastic free. Haven't tasted it yet so send me another reminder to review in January!”

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Posted 1 year ago

Thanks for loving our plastic-free packaging credentials. Unfortunately we simply don't have the resources to offer individually wrapped chocolates and we'd rather not over-package where we don't need to, but we have lots of gorgeous treat-sized chocolates like turtles, mice & dinosaurs that your little ones would love, and you can always wrap them yourself!

Posted 1 year ago

“I love these chocolates and thought it the perfect gift for a friend.”

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Posted 1 year ago

Thanks so much 😊️

Posted 1 year ago

“My daughter-in-law was over the moon.”

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Posted 1 year ago

Hooray! 🤩️

Posted 1 year ago

“All bought for presents so not tasted yet but arrived in a timely fashion and well wrapped and presented. A wonderful range of vegan chocolate available.”

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Posted 1 year ago

Thanks for gifting Chococo 🎅️🎄️

Posted 1 year ago

“Chocolates arrived quickly and looked lovely . They were a present so I haven’t tried them”

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Posted 1 year ago

Thank you 💗️

Posted 1 year ago

“I send Chococo chocolates to friends for special occasions, or if they are going through a bad time. Everyone tells me they are fantastic and a real treat to receive, so I can only thoroughly recommend.”

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Posted 1 year ago

Thank you for sharing the Chococo joy 💗️

Posted 1 year ago

“A very nice product and really tasty chocolate.”

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Posted 1 year ago

Thank you 💗️

Posted 1 year ago

Chococo is rated 4.8 based on 8,541 reviews