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Chococo Reviews

4.8 Rating 9,055 Reviews
94 %
of reviewers recommend Chococo
4.8
Based on 9,055 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone
Read Chococo Reviews

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

Anonymous
Anonymous  // 01/01/2019
“The chocolate dinosaur tub and honeycombe chocolate bar were much smaller than expected. Arrived in a comically large box in relation to the size of the chocolate. Could be clearer online that these are small items- as they didn’t feel gift-worthy.”
Helpful Report
Posted 10 months ago
Thank you for your honest review. We really don't try to deceive anyone with the photos of our products on the website, nothing is edited in that sense. We also make sure that the total weight of each product is very visible and not something we try to hide.
Posted 9 months ago
“We love you. We love you so much. We’ve known you since the tiny shop in Swanage, and we open our RHS magazine and there’s a picture of Chococo stuff there. It’s the highlight of our holiday. Keep being amazing and well done on all your fabulousness.”
Helpful Report
Posted 10 months ago
Oh wow thank you so much for such kind words and such a wonderful review. We really appreciate your love for us. Thank you for your continued support!
Posted 9 months ago
“My order was delivered quickly. It was brought as a gift and the reciever loved it.”
Helpful Report
Posted 10 months ago
We're so glad to hear that both your order was dispatched and with you quickly, and that the gift was a great success! Thank you for the kind review
Posted 9 months ago
“The chocolates i ordered are a Christmas present for my wife. Well packaged and very quick delivery. They will be lovely as all of chococo's products are.”
Helpful Report
Posted 10 months ago
Thank you so much for your continued support! We hope you have a lovely Christmas and your wife enjoys her chocolates!
Posted 9 months ago
“Super delicious chocolates delivered well packaged in good time. Big thank you”
Helpful Report
Posted 10 months ago
Thank you so much for your kind review. We're so glad you find the chocolate as equally delicious as we do!
Posted 9 months ago
“These chocolates are a gift so I cannot comment on taste. However, the look of the box, packaging etc is superb, very high end.”
Helpful Report
Posted 10 months ago
We really appreciate your enthusiasm towards how our chocolates are presented! Thank you! We hope the gift was well received
Posted 9 months ago
“Really lovel;y chocolate”
Helpful Report
Posted 10 months ago
Thank you so much for your kind words! We’re thrilled you enjoyed your chocolate.
Posted 9 months ago
“Excellent chocolate with some lovely quirky touches. I love the chocolate fish and chips and so do my children even though they're in their 40's.”
Helpful Report
Posted 10 months ago
Thank you so much for your lovely words! We’re thrilled you and your family are enjoying the novelty chocolate we offer like the chocolate fish and chips. It’s great to hear they’re bringing a smile across generations.
Posted 9 months ago
“Oredered the advent calendar. Packaging is lovely and can't deny the beautiful craftmanship. The flavours didn't really come through on the ones we've tried so far (perhaps it's an old batch?) but think the sugar balance is perfect, as in not too sweet.”
Helpful Report
Posted 10 months ago
Thanks for the honest feedback on your advent calendar. We're glad to hear you appreciated the effort that goes into making our chocolates. I hope the tasty flavours have come through more as the months gone on!
Posted 9 months ago
“I've been buying Chococo for my wide for sveeral years now (those salted caramels...), so when I saw a proper advent calendar I went for it. Firstly, Chococo allowed me to choose any delivery date, so I didn't have to worry about hiding it (my wife is obsessed with surprises). Then when it arrived, we loved the door opening mechanism. So satisfying to open and close the front. To top it off, there is a little slot holding a card inside the door where all the flavours are listed so you can choose to look or not look. Incredible and I'm so glad I bought it.”
Helpful Report
Posted 10 months ago
Thank you so much for your very kind words. We're so glad to hear you hear you're enjoying the new-style Advent Calendar. We really appreciate your wonderful words!
Posted 10 months ago
“Advent chocolates are amazing as always. I have them every year. Just one comment about the new packaging. As I have very arthritic hands I'm finding the windows very difficult to open.”
Helpful Report
Posted 10 months ago
Thank you for your wonderful words! Glad to hear that you keep coming back for the Advents. Thank you for the feedback we will take this on board as we want our chocolate to be accessible to everyone.
Posted 10 months ago
“Bought the plant based advent calendar. Like the new design - feels more like an advent calendar than a box of chocolates. Lovely flavour choices. My only reservation is that the doors are quite difficult to open and tear into each other which is a shame. It was also a bit squashed on one corner when it arrived despite reasonable packaging.”
Helpful Report
Posted 10 months ago
We're glad to hear you're enjoying the plant-based advent! Thank you for the feedback regarding the doors, as you may know this is our first year creating a calendar with doors so we will take this feedback into next years advents.
Posted 10 months ago
“Advent calendar as present. The usual lovely packaging and perfect vegan chocs. Quality is always good so they make a great present as you know they will be enjoyed.”
Helpful Report
Posted 10 months ago
Thank you for your kind words. We're very happy to hear that customers consider us great for gift giving. We hope the special person enjoys their Calendar!
Posted 10 months ago
“Beautifully packaged and desugned Advent calender. Cant wait to sample on 1st Dec.”
Helpful Report
Posted 10 months ago
Thank you so much for your kind words on this years Advent Calendar! Hopefully you've managed to control yourself from eating the whole Calendar on the 1st!!
Posted 10 months ago
“The fact that my order was for an advent calendar and you ask for feedback about it on 30th November doesn’t convince me that Chococo is particularly aware of their customers nor their products! Alternatively, this is yet another demonstration of poorly considered customer feedback requests! Sure the chocolate will be delicious, stop being so desperate!”
Helpful Report
Posted 10 months ago
“Excellent service and after care. I haven't tried the chocolates yet as they are an advent calendar.”
Helpful Report
Posted 10 months ago
Thank you for your excellent review! We're happy to hear you enjoyed the support from our Customer Care Team! We hope you've been enjoying your Advents!
Posted 10 months ago
“Love the brand ethos and range. Got some stocking fillers for friends' kids and delicious hot chocolate flakes for me”
Helpful Report
Posted 10 months ago
Thank you for recognising our brand values, it means a lot! Glad to hear you'll be sharing the Chococo love this Christmas!
Posted 10 months ago
“Delicious, would love an alcohol free version next year?”
Helpful Report
Posted 10 months ago
Thank you for the great review and suggestion. We always try to listen to what our customers ask for, so in the future we may be able to offer more than just the one Non-Alcoholic boxes we offer at the moment.
Posted 10 months ago
“Fabulous choclates as usual”
Helpful Report
Posted 10 months ago
It's so wonderful to hear you always enjoy our chocolates. Thank you for the lovely review and for the continued support!
Posted 10 months ago
“Really delicious chocolates and chocolate. I had a slight problem with my order which was sorted in double quick time. Thank you Chococo.”
Helpful Report
Posted 10 months ago
We're glad to hear our wonderful Customer Care team supported you in the ordering of our wonderful chocolates! Thank you!
Posted 10 months ago
Chococo is rated 4.8 based on 9,055 reviews