Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.77

4.8 Rating 8,698 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,698 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

Chococo 5 star review on 9th January 2026

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's always a treat to visit Chococo in Swanage but I couldn't get there this time so I ordered online. Easter eggs for the family and a birthday block for my husband all arrived quickly and safely, as usual, and we have really enjoyed my husband's chocolate. I often buy from this company and have never been disappointed.”

Helpful Report

Posted 11 months ago

Thank you so much for your loyal support and for sharing your lovely experience! We're so glad to hear that your order arrived safely and that you enjoyed your husband's chocolate. It's wonderful to know that we've consistently met your expectations, and we look forward to welcoming you back again soon, whether in Swanage or online 💗️

Posted 11 months ago

“These chocolates are a work of art as well as delicious - thank you!”

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Posted 11 months ago

Thank you so much for your kind words! We're so glad you enjoyed the chocolates and your feedback means the world to us 💗️

Posted 11 months ago

“Very disappointed with the size and quality of the eggs.”

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Posted 11 months ago

Thank you for sharing your feedback, and we’re sorry to hear that the Easter eggs didn’t meet your expectations. The size is exactly as quoted on our website, and each egg is hand-crafted from single-origin ethically-sourced chocolate and hand packed in recyclable packaging. We appreciate you taking the time to share your thoughts and if you have further concerns, please don’t hesitate to reach out to our Customer Care team.

Posted 11 months ago

“Delicious chocolate, very moorish, I will definitely buy again.”

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Posted 11 months ago

Fantastic, thank you! 💗️

Posted 11 months ago

“Brought as a gift - lovely packaging and wrapped in tissue paper. I can't comment on the taste, but I was very pleased, and so was the recipient and would buy again :-)”

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Posted 11 months ago

Thank you so much for your lovely review! We’re thrilled to hear that both you and the recipient were pleased with the gift and the packaging and we look forward to welcoming you back soon - hopefully to treat yourself next time! 💗️

Posted 11 months ago

“Bought the oat milk Easter bundle for my lactose intolerant partner and couldn’t wait to give it to her. She’s tried everything (except the egg) and she loves it, especially the banana and cinnamon bar.”

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Posted 11 months ago

Wow, thank you! We’re so glad to hear that your partner loved the Oat M!lk Chocolate Earth Egg Gift Set - what a great choi! We can't believe it's way before Easter and most of the contents have already been enjoyed! 😁️ We hope your partner continues to enjoy the rest of the treats, including the egg when the time comes! Thanks again for your support! 💗️

Posted 11 months ago

“Love the flavour of the chocolate (ALL of the flavours) The design is always beautiful and the presentation makes it feel so special.”

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Posted 11 months ago

Thank you! We take great pride in both the taste and the look of our products, and it means the world to hear how much they are appreciated 💗️

Posted 11 months ago

“Chococo chocolate is out of the world! Such great quality in both the chocolate as well as the packaging. Absolutely worth every penny.”

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Posted 11 months ago

Thank you so much, that's fabulous! Thanks for loving Chococo 💗️

Posted 11 months ago

“Lovely tasty chocolates,”

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Posted 11 months ago

Thank you! 💗️

Posted 11 months ago

“Fab products - ethical and original. Delighted!”

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Posted 11 months ago

Amazing, thanks so much 💗️

Posted 11 months ago

“I ordered a box of Dorset sea salt caramels for early March, which arrived in time. I also subscribed to a three month chocolate bars subscription, which I thought was due at the end of March. Both arrived together, which is not a big problem. The bars are for a Mother's day present, so it came early. However, i am now unsure when the next month's selection will arrive, early or late in the month?”

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Posted 11 months ago

Thank you for your continued support and for being a regular customer! Just to clarify, your subscription will be sent out on the same date each month, so you can expect the next month's selection around the same time next month. We hope this helps, and if you have any other questions, feel free to reach out to our Customer Care team! Thank you again for choosing us! 😊️

Posted 11 months ago

“Really delicious but very difficult to get out of the box!”

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Posted 11 months ago

Thank you, we’re so glad you enjoyed the chocolates! A handy tip to make it easier is to pull out the cardboard dividers inside the box - this can help with getting the chocolates out more easily. We actually mention this on the boxes and we hope that makes it easier next time 😊️

Posted 11 months ago

“The products bought from you in the past have been great , hence the 5 *, however the is a gift for Easter and is not yet opened and hidden away from small people with big eyes.”

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Posted 11 months ago

Thank you for the 5 stars and for keeping our goodies safe from those eagle-eyed little Easter hunters! We’re so glad to hear you’ve enjoyed our products in the past, and we hope the Easter gift will be just as eggciting when it finally makes its grand debut 🐇️🐣️

Posted 11 months ago

“Delicious chocolate from Colombia (mainly) - and some great flavour combinations.”

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Posted 11 months ago

Thanks so much, we're so thrilled that you love our milk chocolate and our flavour combos 💗️

Posted 11 months ago

“This order wasn't for me but for a female friend who has just had a cancer op and was convalescing at home. She was completely delighted with them, slightly overwhelmed with the amount of chocolates (I went to the top of the price range) and found them completely delicious - I know this because she texted me several times when she was eating them!”

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Posted 11 months ago

Thank you so much for your review, and for choosing Chococo as a special gift for your friend - it sounds like you really spoiled her! We're thrilled to hear that she loved them and that they brought some joy during her recovery, and we're touched to know she couldn't resist texting you about how delicious they were. Wishing your friend a speedy recovery & thanks again for gifting Chococo 💗️

Posted 11 months ago

“As ever; the best!”

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Posted 11 months ago

Thank you! 💗️

Posted 11 months ago

“I bought two Easter eggs, unfortunately one arrived broken. Chococo customer service were extremely helpful and a replacement egg arrived in a few days. The eggs are gifts so I can't say how well received they were yet, but the broken one is absolutely delicious. Really impressed by the quality of the chocolate, and the incredible customer service, 5 stars!”

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Posted 11 months ago

Thank you! We're so glad to hear you were impressed with both the quality of the chocolate and our customer service, and we're delighted we could sort things out quickly for you. We hope the gifts are a big hit when received and thanks for choosing Chococo 💗️

Posted 11 months ago

“Delicious and incredibly moorish”

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Posted 11 months ago

Thank you 💗️

Posted 11 months ago

“Bought as an early Easter present for my 40+ year old daughter. She works for The Marine Research Centre and when I saw the chococo egg with chocolate marine animals inside it I couldn't resist getting it for her. It was delivered promptly. She rang to say it had arrived and I asked her to open it to see what was inside. She did and had to 'test' the chocolate. Well, that was the end of the whole Easter egg. She said it was fabulous. I would definitely use this company again.”

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Posted 11 months ago

Haha, it sounds like Easter came a little early this year 😄 It’s always hard to resist a bit of chocolate testing and we’re so glad your daughter loved the egg (even if it didn’t make it to Easter!). Thank you so much for the lovely review, and we’re thrilled to hear you’ll be back. We’ll make sure to keep the eggs eggstra tempting next time! 🐣

Posted 11 months ago

“Excellent service. I emailed with a query and Chococo responded straight away. Would certainly recommend.”

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Posted 11 months ago

Thank you! We're so happy to have made your experience a sweet one and your recommendation means the world to us. We look forward to welcoming you back soon 💗️

Posted 11 months ago

Chococo is rated 4.8 based on 8,698 reviews