Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.76

4.8 Rating 8,997 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,997 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cannot comment on how well received they were as they were advance order of gifts for Christmas”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Hi it all looks very good apart from the bauble which is slightly messy but I'm sure will still taste delicious I know its all hand made but still a bit pricey! ❤️”

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Posted 2 years ago

Thank you, we're sure everything will taste delicious. Our Milk Chocolate Baubles are hand decorated with spatters and splashes, and everything we make is hand crafted from sustainable, ethical and slave-free chocolate, hand decorated and hand packed, so we think worth every penny.

Posted 2 years ago

“Absolutely delicious. Love they are so tasty and ethical. Will buy again 😃”

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Posted 2 years ago

Thank you, we look forward to welcoming you back soon 💗️

Posted 2 years ago

“Beautiful chocolates, as always!”

Chococo 5 star review on 15th October 2023

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Posted 2 years ago

Pretty as a picture 😍️ Thank you!

Posted 2 years ago

“Excellent customer service as usual. Penguins and a bauble purchased for the grandchildren at Christmas. Bought these last year as well and they were a great hit!”

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Posted 2 years ago

Thank you so much 💗️

Posted 2 years ago

“An absolutely stunning Brownie mix - very much enjoyed by all of us who were sampling it.”

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Posted 2 years ago

Yay, spreading the Chococo joy, brownie style! Thank you 💛️

Posted 2 years ago

“Delicious quality chocolate. Thank you.”

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Posted 2 years ago

Thank you 💛️

Posted 2 years ago

“Simply Devine Choclates.”

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Posted 2 years ago

Thank you 💗️

Posted 2 years ago

“This is the second time I’ve ordered from chococo as I was very pleased the first time. Unfortunately this time the chocolates has become quite bashed around in the post and so when my husband opened the box they weren’t beautifully presented as in the picture. Many were on their side or upside down or leaking. I tried to correct them but it wasn’t really possible as they had come out of their wrappers etc and the sections in the box were quite small. The chocolates were delicious but disappointed about the presentation.”

Helpful Report

Posted 2 years ago

Sorry to hear that the contents of your box got shaken about in transit meaning they arrived in a less than perfect condition. If you'd let us know, then we would have been able to put things right for you. Our customer care team are always on hand to help if things are less than perfect.

Posted 2 years ago

“I have been to Chococo since 2002 in Swanage and have enjoyed all their chocolates since then. I now live in Deven so very happy that they have opened a store in Exeter. Mum at 94 especially loves them so buy them on a regular basis for her”

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Posted 2 years ago

Thanks to both you and your Mum for being part of the Chococo family since the beginning, we really appreciate all your love and support 💗️

Posted 2 years ago

“I have been buying your chocolates for my mother every year for some time and never had any for myself..... well I finally tried them and they were out of this world. Really original and delicious flavours.”

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Posted 2 years ago

Well, welcome to the Chococo family ..... at last! 💗️

Posted 2 years ago

“Just the job. Nice shape beautiful finish. It's a present so can only say it looks tasty 😋”

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Posted 2 years ago

Thank you! Don't forget you should treat yourself now and again too 😁️

Posted 2 years ago

“I bought the fish and chips for a friend's birthday and they absolutely loved it! The attention to detail with the packaging is great, really looks like proper fish and chips in newspaper. Very happy to support an independent business and Project Seagrass”

Chococo 5 star review on 13th October 2023

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Posted 2 years ago

Thank you, our chocolate fish & chips look and taste great, don't they? Thanks for gifting Chococo and we hope to see you again soon 💗️

Posted 2 years ago

“The mixed chocolate box from the Christmas collection was beautifully packaged and was full of absolutely delicious and unique chocolates. It would make a lovely Christmas gift. Very good value as was very luxurious. My only dislike was that there were several oat milk chocolates in the box. I really don’t like oat milk so would have preferred those chocolates were only included in the plant based box.”

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Posted 2 years ago

Thank you, we're thrilled to hear how much you loved our Festive Collection, and that you didn't wait until Christmas to open it! Our oat m!lk chocolate is a delicious alternative to milk chocolate, and in blind tastings, most people can't tell the difference; give it a try, you'll love it!

Posted 2 years ago

“They were excellent. A present for my wife and she loved them. As Arnie would say “I’ll be back”.”

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Posted 2 years ago

Thank you, we're so glad your wife loved them. Looking forward to welcoming you back soon!

Posted 2 years ago

“They are lovely chocolates and a little bit different”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“These chocolates are amazing !! Presentation and detail and the fish and chips ( in newspaper!) really made my family so happy ! Prompt delivery and well packaged with no damage atall . Very happy customer and will be ordering more from this great company Pippa painter”

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Posted 2 years ago

Thank you, that's fab to hear. We can't wait to welcome you pack very soon 💗️

Posted 2 years ago

“Beautifully presented and well packed. Not open yet as they are for Halloween.”

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Posted 2 years ago

Thank you 👻️ 🎃️💀️ 🦇️

Posted 2 years ago

“The Dorset Sea Salt Caramels were just perfect for my partner - she absolutely adored them! The order arrived promptly too!”

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Posted 2 years ago

Thank you so much! Our Dorset Sea Salt Caramel chocolate is a 2 Star Gold Great Taste Award 2020 winner, so a great choice by you! Glad to hear everything went well 💗️

Posted 2 years ago

“Five stars for the delicious products but only two stars for the mail order. I ordered chocolate to be sent to two of my family members ( different addresses). The order was made on 29th September. One parcel didn’t arrive until the 9th October, the other a couple of days earlier. I am giving honest feedback as I’m sure you would want to know about the delayed delivery. Love the new look packaging as much as the previous stylish designs.”

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Posted 2 years ago

Thank you for loving our chocolates and thank you for gifting Chococo. Thanks also for loving our new look packaging 😍️ We're sorry to hear about your deliveries taking longer than expected and we can only apologise for this - thank you for flagging it up. We use Royal Mail 48h tracked for our standard delivery service and whilst it's not a guaranteed 48h service, most of the time it's much quicker than you experienced, so we're sorry that it fell short on this occasion.

Posted 2 years ago

Chococo is rated 4.8 based on 8,997 reviews