Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.76

4.8 Rating 8,997 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,997 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic chocolates!!!! Loved the rum ones. Will definitely order again soon”

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Posted 2 years ago

Thanks! We hope to welcome you back very soon 💛️

Posted 2 years ago

“Excellent chocolates, delivered on time. Would highly recommend. Unusually nice to have plain chocolates only.”

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Posted 2 years ago

Thanks so much for loving our Fresh Dark Chocolate Selection 💗️

Posted 2 years ago

“They are presents and much appreciated!”

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Posted 2 years ago

Thanks for gifting Chococo 🎁️

Posted 2 years ago

“Disappointed. There weren't two of each in the box & it was difficult to tell what flavours they were from the enclosed leaflet, There were far more on the leaflet than in the box. Nice chocolates, but disappointing leaflet.”

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Posted 2 years ago

Thank you for your feedback and we're so glad you enjoyed our chocolates. The Large Fresh Selection box of 25 chocolates isn't designed to have two of each chocolate in the box - only our Award-Winners Sharing box is meant to. Our online selection boxes are made up to templates from our main seasonal menu of approximately 40 different chocolates which are all handmade using the freshest local & ethically sourced ingredients on a cyclical basis, and it's this menu card which is used in the box.

Posted 2 years ago

“With the cutest designs and vegan chocolate options I as very happy to order. My it’s delicious (oat milk chocolate) Order arrived in the time scale given. And all arrived intact. Most of this order was gifts but I did get one for myself. Thank you.”

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Posted 2 years ago

Thanks, that's fab to hear, and well done you for getting yourself something! 💗️

Posted 2 years ago

“Nice chocolates but a lot of damage in transport, ordered almost £50 of chocolates wrapped up them up straightaway and then was left looking glum on wife’s birthday when most was damaged. Can’t be bothered complaining and getting stressed, but won’t be ordering again”

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Posted 2 years ago

It's great to hear that you enjoyed our chocolates. We're so sorry to hear that your order was damaged in transit leaving you glum on your wife's birthday, and we're also sorry that you couldn't be bothered to let us know. If you had, you certainly would have been much less stressed and we might have been able to put things right for you. Our customer care team are always on hand to help if things are less than perfect, and we will always do our best to rectify things.

Posted 2 years ago

“Absolutely delicious & delightful 😍 This was my first order and won’t be my last. I ordered the chocolate and brownie bundle which included beautiful chocolates and a slab of yummy brownie - I chose the cherry Black Forest brownie which was moist and delicious. The chocolates themselves were perfection, they cracked in the mouth and poured out wonderful flavours, there wasn’t one I didn’t like which is always a very good sign. They were obviously made with great care and attention.”

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Posted 2 years ago

Yippeeeeee 💗️ Welcome to the Chococo family! We can't wait to welcome you back very soon!

Posted 2 years ago

“It’s ok, a bit bland.”

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Posted 2 years ago

Sorry to hear this.

Posted 2 years ago

“Easy to use website and order. Delivered on time and in good packaging. Chocolates themselves were disappointing. Short use by date, chocolate is quite hard. Flavours sounded tempting and were nice.”

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Posted 2 years ago

We're pleased to hear that the ordering and delivery went well and we're thrilled that you enjoyed our flavours. The selections you chose were both fresh selections which do have a short shelf life, and we do make this as clear as possible on the product pages. Being fresh is one of our USP's.

Posted 2 years ago

“Very nice chocolates, beautifully presented”

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Posted 2 years ago

Thank you 💛️

Posted 2 years ago

“Excellent thank you.”

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Posted 2 years ago

Thanks!

Posted 2 years ago

“My husband was thrilled with his birthday present, and so was I when he shared some with me: absolutely delicious!”

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Posted 2 years ago

What a great guy, sharing his birthday pressie! Thanks for gifting Chococo 🎁️

Posted 2 years ago

“Delicious as ever!”

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Posted 2 years ago

Thanks so much!

Posted 2 years ago

“Absolutely the best chocolate products, quality, flavour and price. Love the new bars as well. Sad we can't afford it every month but extra special when we can.”

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Posted 2 years ago

You're definitely one of the Chococo family, thank you 💗️

Posted 2 years ago

“Fantastic company with a wonderful ethos, excellent customer services, and delicious chocolates.”

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Posted 2 years ago

Awww, thank you 💗️

Posted 2 years ago

“Delicious chocolates as always, great variety in the box, yum yum.”

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Posted 2 years ago

Thank you 😊️

Posted 2 years ago

“Lovely gift. Arrived quickly and well packaged. Quirky gift for any age.”

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Posted 2 years ago

Thank you. Our tins of chocolate robots are so cute, we're glad you loved them 💛️

Posted 2 years ago

“Apologies but the boxes are too repetitive - especially as I have a subscription. More variety would be bice”

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Posted 2 years ago

Thank you for your feedback on the subscription boxes. We change the contents of our subscription boxes every month to ensure that there's an ever-changing variety of flavours as well as showcasing our seasonal chocolates and chocs of the month, so there should always be variety. But we'll keep reviewing the contents to ensure that we get it right as we want you to continue to love them all!

Posted 2 years ago

“Ordered the subscription as a birthday present for my husband, delivery date said 3 oct , great his birthday It arrived a week and half later, no apologies or emails , so disappointing !”

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Posted 2 years ago

We're so sorry to hear that your husband's first subscription box arrived late. If you'd let us know, then we might have been able to put things right for you. Our customer care team are always on hand to help if things are less than perfect, and we will always do our best to rectify things.

Posted 2 years ago

“The chocolates I ordered arrived well ahead of their original estimated delivery date, and they were absolutely delish! I recommend Chococo literally every time I hear people talking about chocolate within earshot of me at this point.”

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Posted 2 years ago

Thank you, we're thrilled to have you spreading the joy of Chococo and hope that we'll keep delighting you 💗️

Posted 2 years ago

Chococo is rated 4.8 based on 8,997 reviews