Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.77

4.8 Rating 8,523 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,523 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

Chococo 5 star review on 25th November 2025

139

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your chocolate is very smooth we love it . also my husband loves your 100% dark better then hotel chocolate !!”

Helpful Report

Posted 3 years ago

Thank you, you both clearly have fabulous taste!

Posted 3 years ago

“The recipients of the chocolate selections I have sent have loved them. However, on the last 2 I sent, the gift cards I had filled out were omitted so the recipients did not know who sent them! I like the fact that a portion of the cost goes to the endangered orangutans.”

Helpful Report

Posted 3 years ago

We're very pleased your gift recipients have loved their chocolates and helped make a difference at the same time. We've had a quick check of your last order and there were no gift messages, so perhaps you forgot to hit the save button. Any gift messages will show on your Order Confirmation, but we can always add a message for you if you accidentally miss it off your order.

Posted 3 years ago

“The chocolate arrived in time for Easter. It was pretty and different. The flavour of the chocolate was lacking though. Dark chocolate needed more bitterness.”

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Posted 3 years ago

Thank you, we're pleased it all went well and looked good. Our house dark chocolate has flavour notes of earthy raisin and a hint of mellow coffee, but its natural bitterness is offset in the Dark Chocolate Agave Honeycombe Studded Easter Egg by the sweetness of the agave honeycombe chunks.

Posted 3 years ago

“Arrived well packaged and promptly. All given as gifts , and haven’t had feedback from the recipients yet regarding the taste!”

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Posted 3 years ago

Thanks, it's great to hear it all went well, and we're sure all of the recipients would have loved the chocolate.

Posted 3 years ago

“The Easter eggs we ordered were very tasty and the designs were excellent. Unfortunately, the packaging wasn't sufficiently protective, as they had both broken into several pieces in transit. But the taste was good so that's the main thing! I appreciated the lack of plastic packaging but in future, I think some cardboard would be better than relying on paper packaging alone.”

Helpful Report

Posted 3 years ago

Thank you, we're so glad you enjoyed your Easter eggs despite their less-than-perfect appearance. We're sorry to hear about the damage. This is disappointing, and certainly not how we want our lovely chocolate to arrive. We have used our plastic-free packaging format now for a couple of years with only a tiny number of issues which are more to do with how the eggs are handled in transit rather than the fault of the packaging, but we take on board your suggestion about the cardboard. Thanks for your feedback.

Posted 3 years ago

“The quality was great I just felt like for the price of an egg on the smaller side that 13 pounds was on the expensive side, I understand paying more for responsibly sourced cocoa and handmade better quality stuff but the price difference towards similarly sized items is so big that its hard to get that comparison out of your head and turn buying this sort of thing to a common no brainer from an occasional every now and then treat”

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Posted 3 years ago

You're right, it is a no brainer. Raisetrade, responsibly sourced, palm-oil free, slavery-free chocolate that is handcrafted, hand-decorated and hand-packed into plastic-free recyclable packaging = much better quality stuff, and much better for people and the planet too.

Posted 3 years ago

“Good selection at reasonable price for something a bit different. Likes the environmental option.”

Helpful Report

Posted 3 years ago

Thank you!

Posted 3 years ago

“Decent size egg, novel decoration, chocolate tasted ok.”

Helpful Report

Posted 3 years ago

Thank you, glad you liked it.

Posted 3 years ago

“Lovely chocolates visually and flavoursome too. Beautifully presented but a trifle small”

Helpful Report

Posted 3 years ago

Thank you, we're so pleased that you loved them.

Posted 3 years ago

“Quick delivery and nice chocolate. Just be aware that pictures on the website can be misleading, so read the description and don’t expect to necessarily get what is pictured. E.g. I ordered a milk chocolate ocean Easter egg, which is pictured as an egg with additional chocolate turtles and starfish. However, there are no separate turtles and starfish, only those embedded in the chocolate egg.”

Helpful Report

Posted 3 years ago

Thank you, we're glad you liked the chocolate. Sorry if you found the picture misleading; that's certainly not our intention. We do try to make it as clear as possible in our descriptions that the eggs are studded inside with creatures. The separate chocs were just for photography aesthetics (along with the confetti), but we'll take on board your comments.

Posted 3 years ago

“Bought for my kids and they all loved them. I was a bit disappointed that they were so small, but the quality was good.”

Helpful Report

Posted 3 years ago

We're so pleased your kids loved them. The sizes & weights were on the website, but obviously the quality still shone through.

Posted 3 years ago

“Eggscellent taste but a little on the small side. Well packed and quick delivery”

Helpful Report

Posted 3 years ago

Thank you, glad you enjoyed our chocolate. Size & weights are shown on the web pages, but if you missed that, remember it's quality over quantity ;-)

Posted 3 years ago

“Lovely Easter egg though a little sweet for my taste.”

Helpful Report

Posted 3 years ago

Thank you. If you find the 72% dark a little sweet, you could try the 85% or go the whole hog and go for the 100% Madagascar. It's intense but much softer on the palette than most 100% sugar-free bars, full of rich fruity flavours and won the Golden Bean at the Academy of Chocolate Awards 2017 for being such a unique & delicious 100% bar.

Posted 3 years ago

“We have not yet eaten the chocolate but it looks fantastic”

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Posted 3 years ago

Thanks, we're sure you'll find it's delicious too!

Posted 3 years ago

“Lovely chocolate rabbit and nice packaging, arrived quickly. Unfortunately one item was crushed which is why I ate it ;) Luckily I was able to replace it from the Exeter shop!”

Helpful Report

Posted 3 years ago

Thank you, we're really pleased you love our chocolate bunny. We would have been happy to put things right for you with the damaged item if you'd let us know, but the chocolate temptation was clearly too much for you ;-)

Posted 3 years ago

“Most of my order was gifts. The caramel buttons were not and are delicious. I try to buy fair traded chocolate so pleased to find you.”

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Posted 3 years ago

Thank you, and we're so pleased you've found us too - welcome to the Chococo family!

Posted 3 years ago

“They love the chocolate, and the ordering process worked, once we had got a few glitches sorted out.”

Helpful Report

Posted 3 years ago

Thank you, we're so pleased they loved the chocolate, and that we managed to sort out the glitches you had with placing your order from the other side of the world!

Posted 3 years ago

“Beautiful looking and tasting.”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“Great chocolates but they came in a branded box so my mum saw them before mother's day”

Helpful Report

Posted 3 years ago

Thank you, we're really pleased to hear you love the chocolates. We do pre-warn you about the branded box when we send despatch information so you can get to the front door first if it is a surprise! We took advice from our business mentors, who have vast experience of managing online businesses, who recommended that our boxes should be branded to show pride in our brand and this is in line with many other premium businesses, especially in the food and drink sector, who have branded boxes.

Posted 3 years ago

“It was a present for granddaughter as she got engaged so hope they liked it”

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Posted 3 years ago

Thank you, we're sure they would have loved their gift - thanks for choosing Chococo.

Posted 3 years ago

Chococo is rated 4.8 based on 8,523 reviews