The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,342 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,342 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 23rd January 2026

The China Village 5 star review on 15th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All packaging good”

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“Very prompt service & delivery. Item described as excellent & it is. Would definitely recommend them.”

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“Tout d'abord je suis très satisfait que votre sondage se réalise en français. J'ai été très satisfait de toutes les étapes de mon achat chez China Village. En particulier mes échanges avec Matt Gibbins. Votre site internet est intéressant à consulter...la quantité et la variété des objets doit être souligné.”

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“The items I ordered were exactly as described, very well packaged and arrived on time. I would definitely order from this company again. Thank you China Village x”

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“Very helpful, efficient, and friendly staff. Items were very well packed, Delivery won time, so well done Everyone.”

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“Pleased with my order, delivered speedily”

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“I got exactly what I wanted! My pieces arrived promptly and well packed - using sustainable packaging too - and are just as described. I'm thrilled! I would certainly use your service again.”

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“Excellent service! My order arrived quickly and extremely well packed. Thank you very much.”

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“I'm delighted by the service from The China Village. I sent my old dinner set off on Saturday and the money is already in my account today (Wednesday). I've not used a service like this before and it has exceeded my expectations - professional, prompt, honest and fair. Cannot recommend highly enough”

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“Very easy to order, arrived in 3days”

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“Handles on majestic red royal grafton coffee cups of different sizes so disappointed as we aree one cup down on our end of twelve.”

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Hi Ken, I'm sorry to hear the handles didn't match. Please feel free to return any items that you are not happy with, for a full refund. Matt G

“Excellent Company with Excellent Service, whether you are buying or selling. I sold a full set and it was so easy, quick and the payment was deposited into my account straightaway. I then bought several pieces to add to another set and they arrived within 3 days. All perfect and beautifully packed. I will be buying other pieces from them and would recommend them to everyone.”

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“Prompt delivery, well packaged. Good place if you break an item.”

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“Excellent company . China arrived safely packaged . Would definitely use again”

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“Great service, great products and a very swift and efficient delivery system. Thank you very much.”

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“Very pleased with the quick, efficient service. Always good to add to my Sherwood pottery.”

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“Website straightforward to use - bowl ordered arrived well packaged. in perfect condition.”

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“Excellent service, I was able to find what I was looking for with minimum effort. Having placed my order, the item was delivered when promised.”

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“The best place to try if you are in need of that odd piece for any set of fine quality china. Always good prices and excellent service. i highly recommend”

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“Purchase sent promptly and arrived dafely”

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The China Village is rated 4.9 based on 3,342 reviews