The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,163 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,163 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a delightful company to deal with and my egg holders arrived packed very well and intact. Thank you”

Helpful Report

“I inherited a dinner service with several pieces missing or broken. China Village had everything needed to make up the service. Recently I found one saucer had got broken and once again China Village had a perfect replacement. Don't think much of their courier service though!!”

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“Thank you very much for my delivery of side plates to complete my set of eight. They were packed so well and cleverly with all that folded newspapers Amazing effort.”

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“I was so delighted to find a replacement cup for a set. It was easy to find, the order process and delivery was efficient.”

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“Paragon holyrood looked terrific”

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“As an owner of a vintage dinner service I discovered China Village when I wanted to increase my place settings. I have been able to do this successfully just recently finding the last 2 bowls. These arrived promptly, well packaged and as described”

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“It was such a pleasure to speak to the sales department they were so kind and understanding. The parcel was wrapped up so by it did not break Well done”

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“Arrived in great condition.”

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“Delivered prompty and so well packed.Thank you for your very efficient service.”

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“I was very happy with service.”

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“The items were exactly as described and packed really well My only criticism is probably with your courier; they did not give me an notification of date or time of delivery fortunately i was in!”

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“My order was delivered quickly and was so well packed that I had to use my carving knife to get into the box! I don't order very much from China Village but am always extremely satisfied with their professional approach and will always use them if I need to replace anything. Many thanks.”

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“The gravy boat arrived incredibly wrapped so there was no chance of breakage during the journey. We even saved a crossword from the well squashed paper! The gravy boat is in excellent condition and will join my old and loved, 30 year plus china set. Thank you”

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“Excellent service as ever.”

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“Plates were delivered on time and very securely wrapped, happy with the ordering and paying system would definitely recommend and will probably be ordering from them again.”

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“Excellant fuss free service and very well packed So pleased to get my replacement pepper pot as it was my mothers dinner set and so sentimental Well done 👍”

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“Found what I was looking for, placed the order and the box arrived four days later which had been wrapped very well.”

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“I ordered 3 replacement Soup Saucers for my Wedgwood dinner set from The China Village, and I am extremely pleased with my purchase. The order was dealt with promptly and I received the saucers two weeks later. They were very well packaged and arrived in excellent condition.”

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“Very quick and efficient service. The items we received we like new and incredibly well packed.”

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“Brilliant service . Well packaged and spot on service. I will be back, as my husband has literally just broke one of the cups 🤦‍♀️.”

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The China Village is rated 4.9 based on 3,163 reviews