The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,163 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,163 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had chosen the Thomas range for my wedding dinner service 35 years ago and needed one replacement side plate which I found with you - fantastic!”

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“Excellent service from The China Village - the item I bought is a perfect match for my set and completes it perfectly. I look forward to using the dinner service very soon. I bought one soup coup and it is in perfect condition and was packagedvery well and safely for the journey to Ireland!”

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“Great fast service, well packaged goods in excellent condition.”

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“Most impressed, plates in excellent condition and arrived in good time.”

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“I purchased an Old Country Roses china bowl which was as described, in excellent condition, so pleased to add it to my other pieces. My bowl was securely packaged and arrived promptly. Would certainly recommend The China Village to others. Thank you.”

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“The service I received was excellent and Matt went over and above to help. The plates I ordered were exactly what I wanted so was very pleased I could source them at a reasonable price. Keep up the good work Matt.”

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“Great service, the china was wrapped very well. Good prices too. Would recommend. Thank you.”

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“Easy to find what I was looking for, good price and well packaged Thank you”

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“Good website ; clear descriptions and user friendly. Easy to order, prompt delivery and appropriate packaging.”

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“Parcel was not delivered by Yodel (Not the first time ) no notification left either however the China Village were extremely good and sent a replacement out straight away- brilliant service- shame about Yodel hopefully China service can get a refund from the delivery company.”

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“Excellent service. China arrived well packed and as described.”

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“Order shipped to Toronto...my bowls arrived intact, beautiful packaged and in perfect condition...communication was great as Matt went out of his way to answer my questions...package arrived in a timely matter...very professional service...would definitely buy from them again ...”

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“I only ordered a small plate to go either a cup & saucer I was given so not a huge order. Easy to order, arrived within timescale and well packaged to prevent damage. Plate is beautiful, no marks and as new”

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“Received in perfect condition thank you. Great service would definitely recommend. Just hope you manage to get the bowls I’m looking for.”

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“Product was exactly s described.”

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“Excellent service. There was a problem with one item, which was resolved straight away and with no fuss, thank you.”

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“It was a very easy exercise to find what I wanted to replace. My dinner service is 50 years old but I had no difficulty finding what I wanted. Excellent site and 'no nonsense' details ! Brilliant packaging and arrived when expected . The China Village is to recommended and it will now be my 'go to' site for repalcements.”

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“May I say I love this design, it's simple and elegant. I loved it the first time I saw it. I started my collection over 30+ years ago when the pieces were on promotion at the then local petrol station. I completed a 4 place table setting and cups and saucers. Was I overjoyed when I found that a town near where we moved to, actually sold Caprice! I completed my teapot set and open oval serving bowls, but at the time couldn't afford the extras to the dining set. Now I see you have the covered serving dishes etc!!🙂. I placed my order just after midnight on 1/1, and so, allowing for holidays and weekends, I did not expect an reasonable time frame such as next day or three day. Not reasonable. The delivery arrived on the 11th, early as it was scheduled for 13th. When I saw the courier carrying a box up the drive I wondered who on earth in the family had ordered a case of 6 Merlot wine bottles, ha ha 😉🍷. However, the box had my name on it and as soon as I saw it had the China Village label I knew straight away what it was! My two starter/salad plates 😊🍽🍽. YEY! The package itself was well filled with loads of newspaper ✔, my plates were separated and really well protected ✔ and, although they had the tiniest of scratches, they fitted in well with my remaining plates ✔. I cannot fault either yourselves or the courier. Thank you China Village! Kind regards PS.. I'm now looking for the gravy boat and a stand (saucer) (hint hint).”

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“Excellent website. Easy to order. Delivered quickly and particularly well packaged. 5* service and experience.”

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“The saucers were indeed in excellent condition and arrived very well packaged.”

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The China Village is rated 4.9 based on 3,163 reviews