The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,227 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,227 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The parcel was extremely well wrapped and all items received in good condition. An excellent company to deal with. Payment made easy and items delivered very quickly. I will certainly be using them again.”

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“Easy website to use great service and delivery many thanks”

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“Plates delivered were in excellent condition - great value. Well done!”

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“Fantastic service and items arrived promptly. Although the order had been very well packaged unfortunately one of the dinner plates had been broken in transit. I telephoned Matt and he immediately dispatched a replacement without a quibble. Thoroughly recommended.”

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“What an amazingly efficient business. Matt made the whole process of selling and despatching china incredibly easy with the most comprehensive set of instructions and he also gave prompt and helpful advice by email about the courier service. It was an absolute pleasure to do business with The China Village and I would happily go back to them in the future should we need to replace any china.”

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“Very well packed and arrived promptly. As described all in excellent condition.”

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“Items extremely well packaged and protected. Speedy delivery.”

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“Fast & Efficient Service with a wide selection stock to chose from.”

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“Parcel was packed very securely so arrived safely. Would certainly use China Village again. Took two attempt to deliver, may have been due to road closure”

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“I am pleased with my purchase. The plates were in excellent condition, as described, and delivery was very efficient. Dealing with a commercial outlet is also reassuring. I would look to The China Village first for future requirements. My order came about because I needed to replace a broken plate and then found I could add more to my set.”

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“Very pleased with the cup which was in perfect condition. Will certainly use again unless my husband stops being so clumsy!”

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“Thrilled to find saucers I needed on the CV web site. Ordering easy and they arrived quickly in very well-wrapped psrcel.”

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“Exactly as described and delivered promptly. It was great to be able to complete this dinner set again after 30 years. I would definitely use this company again. Thank you.”

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“Excellent service. Speedy replacement.”

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“Fantastic service, saucer arrived well wrapped and made the set complete again. Would highly recommend, thank you”

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“Excellent transaction delivery prompt and packaging very good indeed. Thank you”

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“Received my order today. It was a replacement side tea plate. Excellent condition. Really pleased with it as it’s replacing a broken one in our wedding present tea set from my nan. (1980) . Thank you.”

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“Be good service Thank you”

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“Plates arrived only a few days after ordering. Very well wrapped. Great service”

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“I needed to make a change to the delivery address (my fault) and contacted the company online. Dealt with very efficiently and courteously. Items arrived well packaged and in excellent condition. Wouldn't hesitate to use them again.”

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The China Village is rated 4.9 based on 3,227 reviews