The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,220 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,220 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service, my plates arrived when I expected them and they were carefully packaged, clearly marked as being fragile. I would recommend The China Village to anyone seeking those missing pieces of china.”

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“Excellent service! Items purchased were just as described and in great condition. Delivery was prompt and the crockery packaged incredibly well. Will definitely use China Village again when in need of replacements.”

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“Easy to order and swift delivery - even to France. Completed my set now. Fantastic! Would definitely order again.”

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“Easy to navigate website. Items I ordered, arrived promptly, well packaged and as described. Pleased with the process and would use again and recommend to others.”

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“Delighted with purchase and prompt response. Hope to do business in the future. Thank you!”

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“The website was easy to follow and the service very efficient and quick. On arrival the packing showed the care and responsibility of the team. I would use them again.”

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“Excellent service. They contacted me to check on a mismatched size of cup and saucer that I had ordered. It was my mistake.”

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“China in very good condition and the packing was excellent.”

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“Extremely pleased with efficient service. Delighted that I was able to find my replacement saucer which had been discontinued.”

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“All pieces ordered came well packed and in perfect condition. A very useful find when looking to place an order to replace breakages of dinner/tea services no longer available through the usual channels.”

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“The web site was easy to use and my requests were dealt with very efficiently”

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“Excellent service. Items exactly as described. Arrived on time, very well and securely packed. No chip or damage in transit. highly recommend. very pleasant experience.”

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“The china arrived in the condition as described; beautifully packed, and as I requested, it was delivered on the day I wanted it. I cannot vault the products or the service. Excellent.”

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“The item that I ordered was sent in a well protected box, really quickly and was good quality when it arrived.”

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“royal albert china was delivered very quickly and securely wrapped - condition of the plates excellent. Thank you very much.”

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“Very happy with all my dealings with you. Prompt and efficient service. Will undoubtedly be dealing again.”

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“Items arrived safely, well packed and delivered promptly, will definitely use them again.”

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“Very pleased with my purchase of 2 Royal Doulton plates from China Village. Plates matched exactly my existing set. Delivery very fast and no breakages. Will order some more now. Great!”

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“I was absolutely amazed I was able to get the cake stand to go with my teaser bought nearly 35 years ago service was really first class”

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“Plates arrived well packed and in first-rate condition. Very pleased with them!”

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The China Village is rated 4.9 based on 3,220 reviews