The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,354 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,354 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

Write Your review

Tell us how The China Village made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The China Village 5 star review on 23rd January 2026

The China Village 5 star review on 15th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent. Item arrived promptly and well wrapped. Thank you.b”

Helpful Report

“This was a hassle free experience from start to finish. I even asked to change delivery address and it couldn't have been dealt with in a more efficient, helpful and courteous manner. Thank you so much!”

Helpful Report

“After having my wonderful Royal Doulton Morning Star Dinner Service for over 50 years I broke one of my Dinner Plates. Thankfully I was able to seek replacement from The China Village so my set is now once more complete They despatched my replacement for a very reasonable charge and it was with me within 4 days Thank you for you help”

Helpful Report

“First class and very prompt. The cups I ordered were excellent..will definitely use The China Village again”

Helpful Report

“Very efficient and goods delivered quickly. Everything arrived safely and was very well packaged. Shame that the new customer 10% offer was thrown up before I was able to view the site and not be added to my order once I had committed. I note the offer of 10% off next order but may not need to make a further order.”

Helpful Report

Hi Janet, I'm sorry to hear you were unable to use the 10% discount we offered. I will sort that for you now by refunding 10% back to the card. Thank you for your custom with us, and for taking the time to leave a review. Matt G

“The item, a Churchill teapot, finally arrived and in perfect condition. But the postal service of FedEx was late in delivering and complicated in setting an alternative address.”

Helpful Report

“Exceptional Service. Item arrived safely and securely packed. Very pleased with service”

Helpful Report

“Very Well wrapped and quick delivery of my goods.”

Helpful Report

“Item arrived promptly and in excellent condition Thank you”

Helpful Report

“Thank you for notifying me that you resumed shipping to Europe again. The merchandise was received today diligently wrapped and in perfect condition. Definitely recommended!”

Helpful Report

“Fabulous service ordered and delivered on time.”

Helpful Report

“Excellent service excellent product”

Helpful Report

“Quick dispatch Packed very well. Will purchase from China village again”

Helpful Report

“Goods arrived intact and in very secure packaging. The cup was in mint condition. Excellent service.”

Helpful Report

“The items came well packed so no breakages and seemed to use recycled packing which I like”

Helpful Report

“Fantastic thanks”

Helpful Report

“The items bought were a gravy boat and stand to have in case the existing ones ever were damaged. Comparing the existing items to those delivered we couldn't tell the difference. Extremely happy.”

Helpful Report

“Outstanding service, my china arrived before the due date and was incredibly well wrapped. I would definitely use this service again.”

Helpful Report

“I have used them regularly over the past few years and have found them exceptionally good. However, the carrier they used was not quite as high quality and I believe they sub-contracted the delivery.”

Helpful Report

“I was so pleased to find what I was looking for & my items arrived very well packaged. I would use China Village again.”

Helpful Report

The China Village is rated 4.9 based on 3,354 reviews