The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,238 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,238 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

Write Your review

Tell us how The China Village made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service. Very pleased with my order.”

Helpful Report

“Great service. My china arrived promptly and in excellent condition. Thank you”

Helpful Report

“My items arrived safely well packaged and ahead of time. Another successful transaction which gives me confidence for future purchases. Thank you.”

Helpful Report

“Great service with a good safe delivery of my order. Well done. Keep up the good work thanks to all the team Peter”

Helpful Report

“The items ordered came very quickly and were in excellent condition. Overall a highly satisfactory purchase and service.”

Helpful Report

“The plates were so well wrapped nothing would have broken them.”

Helpful Report

“Easy to order. Arrived promptly and well packed”

Helpful Report

“Very well packed. No damage on arrival.”

Helpful Report

“Great service, after searching for soup bowl for many years, my Dad's Coloclough Ivyleaf dinner service is complete again. Many thanks.”

Helpful Report

“After breaking Blue Indies sauce boat which I have had for over forty years was delighted to find a replacement on The China Village web site and at a very reasonable price.Arrived promptly extremely well packed and in perfect condition.”

Helpful Report

“I had ordered some china just before Christmas 2019 to add to my collection but there were no cereal bowls available. However, the China Village website enabled me to give details and when some came in they made me aware. I received an email this July saying they were in stock, I ordered and within a couple of days I had my cereal bowls! Great service.”

Helpful Report

“Fantastic service, the plates are replacements to a dinner service and match perfectly. We will be back to buy more!! Many thanks Matt and Matt, for fast and efficient delivery!! Best wishes Tina and Debi.”

Helpful Report

“An excellent service from start to finish; it can't be faulted. Valuable to customers who are especially fond of Mason's chinaware, as I am. The online ordering process is user-friendly, and the items are sent in ultra-secure packaging. Without question, ten out of 10.”

Helpful Report

“What a fantastic service. We found what we were looking for to match our existing tea set. Fast, efficient service, very well packaged, would definitely buy again, well done!!!”

Helpful Report

“My parcel arrived safely this morning. Thank you. It’s the third time I have bought from you and I am always delighted with how everything arrives in prefect condition. Thank you......”

Helpful Report

“I’m very happy with my purchase. I received it today and all is good. What I’m not happy with is after paying 40 pounds for shipping, I was charged another c.o.d. of $16.73 Canadian funds upon arrival. It is very debatable wether I will deal with your company in the future. Shipping charges outweigh the item. Thank you. Mariann”

Helpful Report

“pleasantly pleased with prompt and well packed delivery to Spain within 2 weeks My Royal Doulton dinner service means a lot to me as it was collected by my late mother in law as a gift The plates and bowls to complete broken items over the 30 odd years of ownership means I can host for dinner guests again Thank you”

Helpful Report

“Perfect, thank you. Beautifully packaged, arrived quickly - and replaced a plate from a set inherited from my granny.”

Helpful Report

“Have always been very satisfied.”

Helpful Report

“A big thank you for sourcing my cereal bowls - it was a while ago that I was looking for them They arrived when expected - in pristine condition and beautifully wrapped and protected”

Helpful Report

The China Village is rated 4.9 based on 3,238 reviews