The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,357 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,357 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

Write Your review

Tell us how The China Village made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The China Village 5 star review on 23rd January 2026

The China Village 5 star review on 15th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good and quick service as we broke a dish in a holiday cottage and wanted it replaced quickly. Only wish you had sent me confirmation of dispatch and delivery.”

Helpful Report

“Very pleased with the selection and how the items were packaged however, I. added to the order items which you did not have in stock as you requested in order you would attempt to find the items elsewhere but I have heard nothing from you since”

Helpful Report

“Very prompt delivery and efficient service. China well wrapped and in good condition. However I paid extra for parcel to be signed for on delivery and parcel was just left at the gate where anyone could have stolen the valuable goods. So not at all happy about that.”

Helpful Report

“Fantastic service, product in perfect condition and well packaged for delivery.”

Helpful Report

“Very friendly service. I put my request in some time ago but it is obvious they do not forget old enquiries. Parcel arrived within a week and items well wrapped so all arrived in perfect shape. Would definitely use again when need arises.”

Helpful Report

“Amazed to find china for our dinner set as it is over 40 years old but they were available. The replacement plates arrived well packaged and safe and are now being used.”

Helpful Report

“Delighted!!! Speedy delivery, excellent communication! 5 star customer care ❤️”

Helpful Report

“I was extremely pleased with the efficient service I received from The China Village when I recently purchased some Royal Doulton 'Fieldflower' plates to replace some missing items in the set of crockery that I have had since I left home to go to University many years ago! I was delighted that the plates I wanted were in stock and they were all in excellent condition. I was very impressed with the speed at which they were delivered and they all arrived safely as they had been wrapped and packaged so carefully. Thank you for an excellent service.”

Helpful Report

“I was delighted with my purchase and the way my order was handled. I would have no hesitation co tacting you again.”

Helpful Report

“Quick and perfect”

Helpful Report

“Perfect service, perfect and safe shipping to France :)”

Helpful Report

“Very pleased with my cups the packing of the cups was extremely good thank you .malvene Warren.”

Helpful Report

“Ottimo servizio, rapido e preciso. Le tazzine sono in perfetto stato La consegna molto rapida”

Helpful Report

“My order came quickly with no damage. Really pleased to be able to replace items from my mother’s treasured Royal Doulton, now it is in my care.”

Helpful Report

“Excellent fast service”

Helpful Report

“I very much appreciated receiving notice by e-mail of the goods having been dispatched and of their arriving within the predicted time. Thank you also for using paper instead of plastic for packing.”

Helpful Report

“Super packaging kept informed over vdelivey dates .The instuctions left for driver were adhered to. So excellent. Couldn't ask for better”

Helpful Report

“fantastic condition, fast delivered”

Helpful Report

“Five stars all the way! Easy website. Excellent and swift response. Very good quality product. Superb packaging and despatched super quick as a favour to me. Can only recommend hugely. Very happy customer!”

Helpful Report

“Excellent service and delivery - replacement tureen with lid in perfect condition and ensconced with the remainder of our china - a emplacement to one that got broken (and the glaze was cracked all over - old age!)”

Helpful Report

The China Village is rated 4.9 based on 3,357 reviews