Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

The China Village Reviews

4.9 Rating 2,949 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

4.9

Based on 2,949 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

Write Your review

Tell us how The China Village made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The China Village 5 star review on 12th April 2024

The China Village 5 star review on 5th December 2023

The China Village 5 star review on 31st August 2022

The China Village 5 star review on 31st August 2022

The China Village 5 star review on 15th August 2022

The China Village 5 star review on 7th May 2022

The China Village 5 star review on 27th August 2021

4

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely china plates. Arrived promptly and very well pachaged. My only slight complain is that some of the plates have a small amount of the gold trim at the back.”

“Everything was fine. The ordering process, communication with China Village as well as the delivery. If I would have wanted to send it back, which I considered, but then didn’t do, I think I would have had to pay for the sending costs myself, which from Germany to Britain is quite a bit.”

“Items in good condition, as described and arrived well packed in a reasonable time.”

“Easy website to navigate, and very reasonable postage charge.”

“The China that I ordered was in very good condition. Delivery took a little longer than I hoped. However, it arrived beautifully packed. I would use them again, their products are very fairly priced, all in all I would recommend using them when searching for replacement china. Thank you.”

“Great service. Our China arrived well wrapped and in good condition .”

“Very good and quick service as we broke a dish in a holiday cottage and wanted it replaced quickly. Only wish you had sent me confirmation of dispatch and delivery.”

“Very pleased with the selection and how the items were packaged however, I. added to the order items which you did not have in stock as you requested in order you would attempt to find the items elsewhere but I have heard nothing from you since”

“Very prompt delivery and efficient service. China well wrapped and in good condition. However I paid extra for parcel to be signed for on delivery and parcel was just left at the gate where anyone could have stolen the valuable goods. So not at all happy about that.”

“Easy to order, arrived early and was properly packed. Very good”

“It is really very good to still be able to replace both of my Royal Doulton tea & dinner service pieces ,when ever they have been broken over the years -considering they were both wedding presents over50 years ago!!! I have always dealt with the China Village who have provided excellent service.”

“Good quick service I will certainly look at this site if I need replacement items of china in the future”

“Exactly as described and prompt delivery. Thank you.”

“I was able to find the replacement side plate I needed and it was not too expensive. Given we are in lockdown, it was only a week to deliver. Which was good.”

“Dear Matts Everything came as it should beautifully packed and a delight to undo. I will be ordering more of this china within the next few days and thank you in advance for your 10% bonus.”

“Plate arrived very well packed and in good condition”

“Excellent Service. I wanted 4 tea plates, but 3 was the standard amount.”

“Item received in timely & V good order”

“very prompt service. product always in excellent condition. highly recommend.”

“China Village always contact you immediately they have items you want. The description of the plates was accurate, but I would have liked more detail as to why two were described as good not excellent, exactly what was the nature of the flaws. Delivery is always prompt and very safely wrapped in newspaper - no plastic or polystyrene!”

«
1
2
3
4
5
»

The China Village is rated 4.9 based on 2,949 reviews