Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my ring a few weeks ago that holds my grandads ashes & I can’t recommend this company enough. They were so friendly and keep you updated through every step. I love this ring so much and I can now take my grandad everywhere with me. Thank you so much! 🤍”

Cherished Urns 5 star review on 8th August 2021

Helpful Report

Posted 4 years ago

Dear Chloe, Thank you so much for your heartfelt review and for sharing the photo of your special ring. We are so pleased that having your grandad with you again is bringing you comfort and we are delighted that you have been happy with the quality of our service and your chosen item. With warm wishes Kristina Customer Care

Posted 4 years ago

“A beautiful ring which l will cherish forever”

Helpful Report

Posted 4 years ago

Dear satisfied customer, Thank you for leaving us your review and for trusting us to create this special ring for you with great respect and care. We are sure that wearing it will bring you comfort knowing that your loved one is still close by and accompanying you always. With best wishes Kristina Customer Care

Posted 4 years ago

“The many ideas for turning ashes into jewellery was amazing. I chose a ring and the time between sending the ashes off and receiving the ring was very quick. Had emails of progress and am thrilled with the results abd the comments about how beautiful it is-and the surprise on people’s faces when I explain its origin! Thank you so much. Jo Whittier-Marshall. Cornwall”

Helpful Report

Posted 4 years ago

Dear Jo, We are delighted that you are totally happy with your chosen memorial ring and that you are receiving positive comments on it. We try to make the whole process as swift and stress-free as possible so we are happy to receive your positive comments and five-star rating of our service. We are sure that you will wear your ring with much love and cherish it always.` With warm wishes Kristina Customer Care

Posted 4 years ago

“Fabulous ,friendly and clearly explained through all process. Excellent”

Helpful Report

Posted 4 years ago

Dear satisfied customer, Thank you so much for your kind words, they means so much to us as see pride ourselves on our caring and efficient service. We hope that your chosen item will bring you comfort and that you will cherish it always. With kind regards Kristina Customer Care

Posted 4 years ago

“Arrived quickly and was packaged well.”

Helpful Report

Posted 4 years ago

Dear Alfred, We are pleased that you are happy with your chosen product and with the care we put into the packaging of it. We do our best to offer a wide range of high-quality products at fair prices and we are happy that you were able to encounter what you were looking for. With best wishes Kristina Customer Care

Posted 4 years ago

“Great service and quick delivery The urn is beautiful good quality and sturdy it comes well packed in a black velvet bag and then put in a black padded velvet box”

Helpful Report

Posted 4 years ago

Dear Sandra, We are so pleased that you are happy with your chosen urn and with the care we put into packing it for safe delivery. We try to make this sad purchase as swift and simple as possible so we really appreciate your positive comments and hope that your lovely urn will bring comfort to you and your family. With best wishes Kristina Customer Care

Posted 4 years ago

“Great Selection of Urns. We were spoilt for choice. Found just the right one and it was delivered with 24 hours. Excellent Service. No fuss. Just what you want at this time.”

Helpful Report

Posted 4 years ago

Dear satisfied customer, We are so pleased that you were able to find the perfect urn on our website and that we were able to get it to you quickly. We do our best to offer a wide selection of quality urns and to pack them securely and ship them speedily to try and make things a little bit easier at this difficult time. Thank you for leaving us your review, it is greatly appreciated. With kind regards Kristina Customer Care

Posted 4 years ago

“I have had no problems in getting my bracelet from Cherished Urns. They were very helpful, prompt , and kept me up to date with progress. I would recommend them”

Helpful Report

Posted 4 years ago

Dear Anne, We are delighted to hear that you have been totally happy with our service as we do our best to make everything as swift and stress-free as possible. We hope that you will find comfort wearing your bespoke bracelet and that you will cherish it always. Thank you for taking the time to leave us your review and for giving us your recommendation. With warm wishes Kristina Customer Care

Posted 4 years ago

“Received my gorgeous ring in the space of a week after sending off my mums ashes. To say I shed a tear or 2 is an understatement. Everyone has commented on how beautiful it is and they are right as it is truly amazing”

Cherished Urns 5 star review on 6th August 2021

Helpful Report

Posted 4 years ago

Dear Claire, Thank you for trusting us with your mum's ashes so that we could create this unique ring for you, it is indeed amazing. We hope that when you contemplate its profound beauty your heart may be filled with happy memories of the many marvellous times that you enjoyed together. Many thanks for posting your review, it means a lot to us. With warm wishes Kristina Customer Care

Posted 4 years ago

“Amazing service. Lots of communication. Even had email to say that they had received my mother’s ashes and had them locked away. I absolutely love my ring. Amazing company will def be riding again”

Helpful Report

Posted 4 years ago

Dear Sarah, Thank you so much for your positive review and for sharing the lovely photo of the bespoke memorial ring that we recently crafted for you. We are delighted that you have been totally happy with our service and that our regular updates helped to allay any worries you may have had. We hope that having your mother close again is bringing you comfort and we look forward to creating another piece of jewellery for you soon. With best wishes Kristina Customer Care

Posted 4 years ago

“First class service arrived quicker then I expected felt like they really cared and ring was beautiful a sixth present for my sister my Mums ashes thank you”

Helpful Report

Posted 4 years ago

Dear S Clemens, We are delighted that you are happy with our service and that you noted the care and respect that we put into each of our creations. We are sure that your sister will cherish this special gift forever and find comfort in having her mum close again. Many thanks for taking the time to leave us your review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 4 years ago

“Lovely and come with complete urn set with velvet bag/ presentation box. Ideally to carry on board for those who wishes to bring ashes back home. Delivery are spot on. I would personally highly likely recommend. Thank you.”

Helpful Report

Posted 4 years ago

Dear Mei Oh, Thank you so much for your lovely review and for giving us your recommendation. We are so pleased that you are happy with your chosen urn and with the care that we put into the packaging, and we hope that it will bring you comfort with its loveliness. With warm wishes Kristina Customer Care

Posted 4 years ago

“Wonderful service and very very happy with the quality of Urn. Many thanks”

Helpful Report

Posted 4 years ago

Dear Noel, We are delighted that you are happy with your chosen tealight urn and with our service. We do our best to offer a wide choice of quality products and to ship them quickly and well packaged to try and make things a little bit easier at this sad time. Many thanks for posting our review, we really appreciate it. With best wishes Kristina Customer Care

Posted 4 years ago

“Very good service, very pleased with my fing”

Helpful Report

Posted 4 years ago

Dear Gladys, We are so pleased that you love the special ring that we created for you with much care and respect and that you have been completely satisfied with our service. We do our best to make purchasing a piece of memorial jewellery from us swift and simple so we very much appreciate your positive review. With best wishes Kristina Customer Care

Posted 4 years ago

“From ordering to receiving our tribute ring took exactly 1 week. My query email was answered and sorted within 20 minutes. Such a lovely company to deal with. The ring is also beautiful, I would definitely recommend this company.”

Helpful Report

Posted 4 years ago

Dear Sofia, We are so pleased that our lovely team were able to answer your query quickly and that you love your unique memorial ring which we are sure you will cherish forever. We pride ourselves on our efficient and caring customer service, so we very much appreciate your review and recommendation. With warm wishes Kristina Customer Care

Posted 4 years ago

“What an amazing opportunity they gave us to have a piece of my sister with my mother forever. The ring was exquisite the time it took was mind blowing and the price was worth it.”

Helpful Report

Posted 4 years ago

Dear Jason, Thank you so much for your heartfelt review. It makes us so happy to hear how our products are bringing comfort and reuniting family members. We are sure that your mother will love and cherish this very special ring forever. With warm wishes Kristina Customer Care

Posted 4 years ago

“So pleased with my bracelet charm. Looks good and knowing its a reminder of Mum I will wear. Great, speedy service too.”

Helpful Report

Posted 4 years ago

Dear Janine, Thank you for asking us to create this special charm for you so that you can have your Mum close by. We are sure that you will wear it with much love and cherish it always. Many thanks for posting a review it is greatly appreciated. With best wishes Kristina Customer Care

Posted 4 years ago

“Bought 5 keepsake memorial teddy Bears They are a good size and lovely and soft a great idea to keep your loved ones ashes inside Fast delivery”

Helpful Report

Posted 4 years ago

Dear Christine, Thank you for leaving us your review. We are very pleased that you are totally happy with the memorial bears that you purchased and we hope that they bring comfort to the recipients when they cuddle them and hold them close. With best wishes Kristina Customer Care

Posted 4 years ago

“Brilliant company who treat customers with care, love and respect.”

Helpful Report

Posted 4 years ago

Dear Angela, Thank you so much for your lovely review of our company. It means so much to us as we all work hard to offer a caring personlised service and we are very happy that your experience with us has been pleasant and positive. With warm wishes Kristina Customer Care

Posted 4 years ago

“Lovely company, quick and efficient delivery. Very pleased with the product I purchased, good value for money.”

Helpful Report

Posted 4 years ago

Dear satisfied customer, We are so pleased that you were able to find the product that you were searching for on our website. We do our best to provide a good choice of quality products at fair prices and to deliver them swiftly and well-packaged, so we are happy to hear that you have been happy with our service. Many thanks for posting a review, it means a lot to us. With best wishes Kristina Customer Care

Posted 4 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews