Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service very professional the depth of colour of my ring wasn’t just as vivid as I thought but I am still pleased”

Cherished Urns 5 star review on 26th July 2021

Helpful Report

Posted 4 years ago

Dear Deborah, Thank you for posting your review and for sharing the photo of the lovely memorial ring that we recently crafted for you with red resin. The exact resin colour changes depending on the colour of the ashes, so although we do our best to show a fair representation on the website each piece of jewellery is totally unique and can have slight colour variations. We are sure that nonetheless you will cherish this special ring always and wear it proudly. With best wishes Kristina Customer Care

Posted 4 years ago

“Great value for money an great service good Quality”

Helpful Report

Posted 4 years ago

Dear Christine, Many thanks for your review and for sharing the lovely photo of the engraved charm bead that we created for you. We are delighted that you are happy with the quality and price of this very special item and we are sure that you will wear it with much love. With warm wishes Kristina Customer Care

Posted 4 years ago

“Larger than expected. Finished to a high standard.”

Helpful Report

Posted 4 years ago

Dear Jan, We are pleased that you are happy with the quality and finish of your chosen item. We apologise that it was larger than you anticipated, but we do include full dimensions on the website to ensure an accurate representation of all of our products. Thank you for taking the time to leave us your review. With kind regards Kristina Customer Care

Posted 4 years ago

“I was very happy with the service, it was quick and professional with easy to follow instructions. I had to wait for my ring but it was bespoke and made to order so I was ok with that. The quality of the ring is great , it fits well and looks great c”

Helpful Report

Posted 4 years ago

Dear Rhoneen, We are so pleased that you have been happy with our service and that you love your gold bespoke memorial ring. We are sure that it was worth waiting for and we hope that our regular updates helped to make the time pass quicker. Thank you very much for your positive comments and five-star rating of our company. With best wishes Kristina Customer Care

Posted 4 years ago

“I am absolutely thrilled with the memorial ring I recently bought. Really fast service. Thoroughly recommend Cherished Urns”

Helpful Report

Posted 4 years ago

Dear satisfied customer, Many thanks for your positive review and for sharing the photo of your exquisite bespoke ring. We always love to see our creation on the finger that it was designed fo and yours looks really lovely. We are sure that you will find comfort and peace when wearing it and knowing that your loved one still accompanies you. With warm wishes Kristina Customer Care

Posted 4 years ago

“Loved my ring. But paid £20.00 for diamond dust. Can’t see any. Little disappointed in that.”

Cherished Urns 4 star review on 26th July 2021

Helpful Report

Posted 4 years ago

Dear Tina, Thank you for your review and for sharing the photo of your lovely bespoke memorial ring. We are sorry that you were expecting a more dramatic effect from the diamond dust, which adds a subtle sparkle that is best appreciated in strong sunlight. We hope that you will find comfort wearing your special ring and having your loved one accompanying you again. With kind regards Kristina Customer Care

Posted 4 years ago

“Very professional company kept us advised of lead times the jewellery is beautiful and we are very pleased with both the products and service we received x”

Helpful Report

Posted 4 years ago

Dear Joanne, Thank you very much for your lovely review. It means a lot to us as we all work hard to provide an efficient and caring service and to create amazing pieces of bespoke memorial jewellery that will be cherished forever. With best wishes Kristina Customer Care

Posted 4 years ago

“My fiancé died in March this year and I wanted something with his ashes in. His son had a ring done through Cherished Urns and loved it so I've had one done aswell. I'm over the moon with it. Thank you Cherished Urns”

Cherished Urns 5 star review on 24th July 2021

Helpful Report

Posted 4 years ago

Dear Suzanne, We are so pleased that we have been able to reunite you with your fiance and that you are totally happy with the bespoke ring that we created for you, thanks to the recommendation of his son. We are sure that you both will cherish your rings always and wear them proudly in loving memory of a very special man. Thank you very much for your review, we really appreciate it. With warm wishes Kristina Customer Care

Posted 4 years ago

“Cherished urns I highly recommend from start to Finish keeping in touch with the receiving of my dear mum s ashes… and receiving the ring..: was beautifully wrapped with sentimental care …”

Helpful Report

Posted 4 years ago

Dear Rebekah, Thank you for noticing the care and attention to detail that we put into the packaging of your bespoke memorial ring. We believe that it is these extra special little touches that set us apart from the rest. We are pleased that our regular updates throughout the crafting of your ring were helpful and hopefully helped the time to pass quickly until you were reunited with your mum. Many thanks for taking the time to post your review. With best wishes Kristina Customer Care

Posted 4 years ago

“Excellent well informed service . Beautiful products .Thank you”

Helpful Report

Posted 4 years ago

Dear satisfied customer, We aim to make shopping with us as swift and simple as possible to try and make these sensitive purchases a little easier. We are delighted that you have been happy with your chosen products and with our service and that you have awarded us a five-star rating, thank you very much. With best wishes Kristina Customer Care

Posted 4 years ago

“Beautiful ring, fantastic professional service, great customer service. Highly recommend”

Helpful Report

Posted 4 years ago

Dear Karen, Many thanks for your positive comments and five-star rating of our company. We very much appreciate that you feel able to recommend our service based on the treatment that you received and the product that you chose as we aim to offer a wide choice of quality products and to ship them quickly and well-packaged and to provide an efficient, caring, and personlised service. With best wishes Kristina Customer Care

Posted 4 years ago

“The ordering process was very efficient and the bracelet arrived very promptly and is beautiful.”

Helpful Report

Posted 4 years ago

Dear Lesley, We do our best to make the whole process of purchasing memorial jewellery for us as swift and simple as possible so we are very pleased that your experience with us was a positive one. We are delighted that you love your chosen bracelet and we are sure that you will wear it proudly and cherish it forever. With best wishes Kristina Customer Care

Posted 4 years ago

“Wow I was overwhelmed by the customer service at each stage and the products we received was absolutely beautiful, my mum would have definitely approved. I would recommend this company. Amazing . Thank you.”

Cherished Urns 5 star review on 23rd July 2021

Helpful Report

Posted 4 years ago

Dear Amanda, Thank you so much for your positive comments and for sharing the photos of the scatter tube, memorial ring and cross pendant that you purchased from us. We are so pleased that you are happy with each item and we're sure that having your mum close again is helping you through this difficult time. We are also glad that our attentive and caring service helped to make your experience with our company a pleasant one. With warm wishes Kristina Customer Care

Posted 4 years ago

“I love my ring it’s perfect”

Cherished Urns 5 star review on 22nd July 2021

Helpful Report

Posted 4 years ago

Dear Maxine, Thank you for sharing the lovely photo of the bespoke ring that we created for you. We always love to see our creation on the finger that it was destined for and yours looks simply stunning. We are sure that you will cherish it always and wear it lovingly in the memory of a very special person. Many thanks for posting your review, we really appreciate it. With warm wishes Kristina Customer Care

Posted 4 years ago

“The service was great got my order when it was due absolutely love my pendant but a little disappointed in the chain very fragile have to buy a new chain before I will wear it as I’m scared I will lose it apart from that I’m very happy”

Helpful Report

Posted 4 years ago

Dear Elaine, We are delighted that you love the bespoke pendant that we crafted for you and that you have been happy with our service. We do offer chain upgrades if you would prefer a sturdier, longer, or shorter chain, we look forward to hearing from you. Thank you so much for your five-star rating of our company, we really appreciate it. With kind regards Kristina Customer Care

Posted 4 years ago

“The urn arrived promptly and I was very pleased with it. The packaging was amazing.”

Helpful Report

Posted 4 years ago

Dear Glynis, We are pleased that you are satisfied with your chosen urn and the care that we put into packing it. We do our best to offer a fast and caring service and to provide quality products at fair prices. Thank you for taking the time to post a review and we hope that this urn will bring comfort to you and your family knowing that your loved one rests peacefully in this lovely place. With warm wishes Kristina Customer Care

Posted 4 years ago

“excellent customer service”

Helpful Report

Posted 4 years ago

Dear satisfied customer, We are glad that you have been totally happy with our service and have awarded us a five-star rating. We do our best to make shopping with us a simple and rapid process to try and make things a little bit easier at this sad time. Many thanks for posting your review. With warm wishes Kristina Customer Care

Posted 4 years ago

“I am so grateful to Cherished Urns looking after my loved one and turning his ashes into a beautiful ring”

Helpful Report

Posted 4 years ago

Dear Hannah, Thank you for trusting us to create this lovely ring for you and for sharing the photo. We are delighted that you are happy with it and with our service and you can be sure that your loved one's ashes were treated at all times with the greatest of care and respect. Many thanks for your review, it is really appreciated. With best wishes Kristina Customer Care

Posted 4 years ago

“Delivered on time after a brief hiccough. Very courteous service.”

Helpful Report

Posted 4 years ago

Dear Aileen, We apologise again for the brief hiccough, and we are pleased that our friendly staff were able to sort out the issue and get your chosen time to you quickly. Many thanks for posting a review, we really appreciate it. With best wishes Kristina Customer Care

Posted 4 years ago

“Bought a ring for my wife with her dad's ashes in.It was that beautiful she cried .could not be any more satisfied thank you very much”

Helpful Report

Posted 4 years ago

Dear Paul, We're so pleased that your wife now has her dad with her always thanks to the bespoke memorial ring that you asked us to create for her. We're sure that she will cherish it always and that when she wears it she will find comfort and peace, knowing that her dad is still accompanying her. Thank you for leaving us your heartfelt review, it means so much to us. With warm wishes Kristina Customer Care

Posted 4 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews