Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a beautiful quality urn ⚱️we received for our little baby. Love the little footprints on it. Came really quickly. Excellent communication via email from cherished urns.”

Helpful Report

Posted 4 years ago

Dear satisfied customer, We are pleased that you were able to encounter a miniature urn worthy to hold the precious ashes of your baby. We hope that it will help to bring you some comfort at this sad time. Thank you so much for taking the time to leave us your review, we really appreciate it. With warm wishes Kristina Customer Care

Posted 4 years ago

“Over the moon with my purchase , Cherished Urns kept me up to date every step of the way. Greatly appreciate their service! Highly recommend.”

Cherished Urns 5 star review on 20th July 2021

Helpful Report

Posted 4 years ago

Dear Jessica, We are delighted that you love your glass locket with the bone element and that you found our regular updates during the crafting of your special piece of jewellery were helpful. Thank you so much for leaving us such a nice review and for giving us your recommendation, it means a lot to us. With warm wishes Kristina Customer Care

Posted 4 years ago

“Excellent product very well presented at a reasonable price.”

Helpful Report

Posted 4 years ago

Dear Kenneth, We aim to offer a wide choice of quality products at fair prices, so we are delighted that you were able to find an item to meet your needs. Thank you for leaving us your review, we very much appreciate you finding the time to do so. With best wishes Kristina Customer Care

Posted 4 years ago

“Very fast delivery ( less than 24h)”

Helpful Report

Posted 4 years ago

Dear satisfied customer, We do our best to ship all orders as quickly as possible and well-packaged to try and make things a little easier at this sad time. Many thanks for taking the time to leave us your review, it is greatly appreciated. With best wishes Kristina Customer Care

Posted 4 years ago

“Very helpful customer service who were happy to answer many of our questions and were extremely considerate. Jewellery came very quickly as did the free parcel to place the ashes in, and instructions were very clear.”

Helpful Report

Posted 4 years ago

Dear Paul, Thank you very much for all your positive comments. We are delighted that our team were able to answer all of your questions and that you are totally happy with your chosen pieces of bespoke memorial jewellery. We pride ourselves on our friendly caring service so your kind words mean a lot to us. With warm wishes Kristina Customer Care

Posted 4 years ago

“Good service, prompt delivery good products”

Helpful Report

Posted 4 years ago

Dear Diane, Thank you for also leaving us your review of our company. We are delighted that you have been happy with the two rings that we created for you and with our service and the speed of our delivery. We do our best to make everything swift and straightforward. With warm wishes Kristina Customer Care

Posted 4 years ago

“Very easy company to deal with at perhaps a difficult time in ones life. Quick delivery of quality item, very happy with purchase.”

Helpful Report

Posted 4 years ago

Dear Roger, We are pleased that you found it easy to place your order with us that you have been happy with our service and with the special ring that we created for you. We do our best to make the whole process fast and simple so we very much appreciate your positive comments. With best wishes Kristina Customer Care

Posted 4 years ago

“Thank you sooo much for being very friendly and helpful. My ring is absolutely gorgeous, I wear it feeling so proud and sad the same time. Its such a wonderful ring to treasure after listing my adorable faithful companion Sally, a beautiful black labrador girl..🌈🐾🖤🐾🌈 Thanks again”

Helpful Report

Posted 4 years ago

Dear Anneli, We are so glad that we have reunited you with Sally and that your faithful friend will be accompanying you always. We are sure that having her by your side again is helping you get through this difficult time. Many thanks for your heartfelt review, it means so much to us. With warm wishes Kristina Customer Care

Posted 4 years ago

“I personally found cherished urns a very good company who had an excellent choice of jewellery and the quality and service received from them was out of this world I would highly recommend using this company again .”

Cherished Urns 5 star review on 19th July 2021

Helpful Report

Posted 4 years ago

Dear Gail, Thank you so much for your lovely review and for sharing the photo of your chosen piece of bespoke memorial jewellery. We are so pleased that you found an item to meet your needs from the selection that we offer and that you have been totally happy with our service. We are honoured that you feel able to recommend our company. With best wishes Kristina Customer Care

Posted 4 years ago

“Best price online, also less than half price of parlour, same tube same quality. Lovely bright design”

Helpful Report

Posted 4 years ago

Dear Tricia, We are delighted that you are happy with the scatter tube that you selected from our website and with our price. We do our best to offer high-quality products at fair prices and to ship them quickly to make things a little bit easier at this sad time. Many thanks for your review we greatly appreciate it With best wishes Kristina Customer Care

Posted 4 years ago

“A quick, efficient service provided and the resulting memorial bracelet was beautiful. I was so pleased with the result that I have ordered two more infinity bracelets to be given as special, personal presents at Christmas.”

Helpful Report

Posted 4 years ago

Dear satisfied customer, We are so pleased that you have been happy with our service and that you love the unique memorial bracelet that we crafted to your specifications. We do our best to make the whole process as simple, swift and stress-free as possible and we look forward to creating two more special bracelets for Christmas for your family. Thank you for your positive review, we very much appreciate it. With kind regards Kristina Customer Care

Posted 4 years ago

“They kept me updated frequently about my order. I love my necklace so much and my dog and I wear it all the time. They are a great business and I’m very pleased.”

Helpful Report

Posted 4 years ago

Dear Emily, Thank you for also leaving us such a nice review of our company. We very much appreciate it as we all work hard to provide an efficient and caring service and to create amazing pieces of jewellery that will be cherished forever. With best wishes Kristina Customer Care

Posted 4 years ago

“Necklace came exactly how it looked in the image. Very good communication and beautifully presented. They emailed regularly to update me on my order and they even gave you an option to send your ashes through the post or select for a carrier to come and collect.”

Cherished Urns 5 star review on 16th July 2021

Helpful Report

Posted 4 years ago

Dear Abby, We are so pleased that you have been totally happy with our service. We do our utmost to make everything as swift and stress-free as possible and we're happy that our regular updates were helpful. Thank you very much for taking the time to leave us your review and also for sharing the lovely photo of the bespoke pendant that we created for you. We are sure that you will find comfort when you wear it and that you will cherish it always. With warm wishes Kristina Customer Care

Posted 4 years ago

“Delivery was very efficient and the product was well packaged. We were very pleased with the quality of the urn and would recommend.”

Cherished Urns 5 star review on 14th July 2021

Helpful Report

Posted 4 years ago

Dear Mrs Summerscales, We are delighted that you were able to find a tiny urn to hold the ashes of your beloved pet, what a lovely way to pay tribute to a faithful friend. Thank you so much for your review, we are most pleased that you were totally happy with our service. With warm wishes Kristina Customer Care

Posted 4 years ago

“Can’t recommend enough, were fast and very professional. Kept me updated at all times. A beautiful ring and so well packed. Thank you”

Helpful Report

Posted 4 years ago

Dear Samantha, Thank you very much for your lovely review, it means so much to us as we do our best to make purchasing a piece of jewellery from us a swift and stress-free process. We are pleased that our regular updates were helpful and we are delighted that you love your chosen ring. We are sure that you will find comfort and peace when you wear it. With kind regards Kristina Customer Care

Posted 4 years ago

“No complaints from me. Beautiful ern delivered fast and efficiently.”

Helpful Report

Posted 4 years ago

Dear Malcolm, We are pleased to hear that you are totally happy with your chosen urn and with our service. We do our best to make the whole process as fast and simple as possible to try and make things a little bit better at this difficult time. Many thanks for your review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 4 years ago

“Excellent product, excellent service.”

Helpful Report

Posted 4 years ago

Dear David, We are very pleased that you were able to encounter the urn you wanted on our website and that you have been happy with our service. We try to offer a wide choice of high-quality products at fair prices and to ship them quickly and well-packaged to try and make things a little bit easier at this sad time. Many thanks for leaving us your review With best wishes Kristina Customer Care

Posted 4 years ago

“Service exceptional and very professional”

Helpful Report

Posted 4 years ago

Dear Wendy, Thank you for also leaving our company your positive review. We all work hard to provide a caring, efficient, and personlised service, so your kind words are very much appreciated. With best wishes Kristina Customer Care

Posted 4 years ago

“Very pleased with the Urn. Ordered Thursday am and it arrived Friday lunchtime. Now has pride of place in the cabinet with the late wife’s crystal and ornaments.”

Helpful Report

Posted 4 years ago

Dear Colin, Thank you so much for your heartfelt review. We are delighted that you found an urn worthy to hold your late wife's ashes and we hope that when you contemplate its beauty, in your cabinet, your heart may be filled with many happy memories of all the wonderful times you spent together, and that these may bring you comfort and peace. With warm wishes Kristina Customer Care

Posted 4 years ago

“Very promt even with covid restriction”

Helpful Report

Posted 4 years ago

Dear Donnamarie, We are pleased that we were able to get your chosen ring to you quicker than you expected. We do our best to make purchasing memorial jewellery from us as swift and simple as possible so we are delighted that your experience with us was a positive one. Many thanks for leaving us your review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 4 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews