CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,261 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,261 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have only worn them once last week and they were very comfortable so hopefully I will be really pleased with them! They are more likely to be worn in the autumn and winter due to the colour and weight so I might have to look at some lighter ones for the summer.”

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Posted 4 years ago

Thanks for the review Stephanie, I hope that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“I am very pleased with my new Joya shoes and thought the the staff were very friendly and helpful. My only problem was with delivery by Hermes. They called one day when I was out. Said they would return next day. I waited in all day and they didn't come until the day after. A bit annoying! Not sure you can really do anything about that but just thought I would let you know.”

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Posted 4 years ago

Thanks Alison. Sorry to hear that you had a problem with your delivery, I know how frustrating waiting for a delivery can be. I am pleased to hear that you have now received your shoes. Kind Regards, Jo - Cheerful Soles.

Posted 4 years ago

“The slippers are very sturdy but unfortunately I needed a pair with a rocker sole as I have severe ankle arthritis and these just don't do the job. They came quickly and are really nice I'm just sad they don't work for me.”

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Posted 4 years ago

Hi Carol. Sorry to hear this. Have you considered the Alegria Classic or Seville clogs as an indoor slipper? Many of our customers wear them as a house shoe. They have the front rocker sole. I hope that you find something that works for you. Thanks for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“The shoes I bought were beautifully made and I'm sure would have been comfortable, unfortunately they were too narrow for me and also my right foot is larger than my left so I always have difficuly getting a good fit. Therefore I had to send them back.”

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Posted 4 years ago

Thanks for the review Wendy. Sorry to hear that they weren't quite right for you. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Ærgerligt at i træder ud af EU. Jeres sko kommer til at koste alt for meget når jeg skal betale told og moms. Jeg har været tilfreds med de sandaler og sko har jeg har købt til dato. Med venlig hilsen Susanne Kressner”

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Posted 4 years ago

Tak for anmeldelsen Susanne. Vores priser har altid inkluderet britisk moms med 20%, så du finder det måske ikke så dårligt. Venlig hilsen, Jo - Cheerful Soles.

Posted 4 years ago

“As always the Joya shoes were great quality and so comfortable. They were a realky good price. These black ones are not as stylish as my maroon ones and are a little masculine. However, they certainly are fit for purpose which is walking!”

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Posted 4 years ago

Thanks Carole, as long as you're comfortable - that's the main thing. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Very comfortable for my 12 hrs shifts. I will purchase more”

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Posted 4 years ago

Thanks for taking the time to leave a review for us Beatrice. The Alegria Debra is a best seller for people who work long shifts like you. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Fijne schoenen en snelle verzending naar Nederland. Tevreden klant!”

CheerfulSoles 4 star review on 6th November 2020

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Posted 4 years ago

Dank je! Ik ben blij dat je je nieuwe Alegria schoenen en laarzen leuk vindt. Jo - Cheerful Soles

Posted 4 years ago

“Very comfortable.”

CheerfulSoles 4 star review on 5th November 2020

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Posted 4 years ago

Thank you for letting us know that you are pleased with the Joya Athena in Black leather. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Responsible vendor as they replied quickly on a technical issue on the payment mode. Website on shoe display is friendly and informative. No issue on delivery as I am a buyer from Asia.”

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Posted 4 years ago

Thanks Bee. I hope that you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Happy Feet. 🤗 Thank you Cheerful Soles. Easy, no fuss, exchange for a smaller size. First pair of Alegrias. (I suspect they wont be the last)”

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Posted 4 years ago

Thanks Joanne - I love the photo! It's great to hear that you like your new Alegria Deliah Shoes. We find that once an Alegria Customer has converted - there is no going back :-). Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Parcel arrived on time and in a good condition. Enjoying starting to use my new shoes!”

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Posted 4 years ago

Thank you - I hope that your new shoes are working out for you. There's nothing like a new pair :-). Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Very comfortable shoe which help with my painful feet.”

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Posted 4 years ago

Thanks William. It's great to hear that you have found something that works for your feet. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“I ordered these shoes as it said they were a wider fit but when I tried them on they were no wider than normal trainers I have, they are so comfortable so I have left them in to get them stretched so hoping when I pick them up next week they will have stretched even a little bit”

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Posted 4 years ago

Thanks for the review Elaine. The trainers you bought are described as a standard fit, not wide. This is because the Bliss STX trainer has a waterproof membrane inside (waterproof membranes tend to reduce width). For future reference, the Tina trainer is Joyas wide fitting trainer (though by wide we mean UK E width). Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“There was a problem with my order which was sorted out promptly.”

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Posted 4 years ago

Thanks for taking the time to leave a review for us and I am glad that we were able to resolve things quickly for you. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Well described product and fast delivery.”

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Posted 4 years ago

Thank you! I hope that you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Reliable service”

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Posted 4 years ago

Thanks. Hope you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“think they have helped my back but time will tell , seems like they have already but I still need to keep my fingers crossed .”

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Posted 5 years ago

We've got our fingers crosses with you too! Thanks for taking the time to leave a review on the service you received and how the shoes are working for you so far. Thanks and best wishes from us all at Cheerful Soles

Posted 5 years ago

“Great to find three clogs. Had another pair for years. Only one problem, one of them squicked badly. Resolved the problem by googlingm and found spraying the inner sole with WD40 sorted it. Fab”

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Posted 5 years ago

Thanks Lyn. A squeak can often develop when there is a removable insole in a shoe. Great that the WD40 worked. Sometimes talcon powder also does the trick. Many thanks for taking the time to complete a review. Best wishes from us all at Cheerful Soles.

Posted 5 years ago

“Very helpful on the phone, arrived quickly as did the exchange.”

CheerfulSoles 4 star review on 15th May 2020

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Posted 5 years ago

CheerfulSoles is rated 4.9 based on 1,261 reviews