CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,277 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,277 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Slight problem with shoes delivered but resolved promptly and efficiently - will shop again here”

CheerfulSoles 4 star review on 10th January 2019

Helpful Report

Posted 6 years ago

Thank you for the review Mr Johnston, It's amazing what a difference an oiled nubuck cream can make to distressed leathers. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“The shoes arrived promptly and were in conformity with what I had ordered.”

CheerfulSoles 4 star review on 15th December 2018

Helpful Report

Posted 6 years ago

Thanks for the review, it's really appreciated and also good to know that the Joya shoes you ordered are what you expected. Many Thanks, Jo - Cheerful Soles

Posted 6 years ago

“The only problem was when asked for size 5, the order confirmed 5.5. I had to email to get this altered. Outcome was good.”

CheerfulSoles 4 star review on 1st December 2018

Helpful Report

Posted 6 years ago

Thanks for taking the time out to complete a review for us Janet. I apologise for any mix up with the sizing but can see from our email exchanges that you got the correct size. I hope that you like your new shoes, the Joya Paris has been a best seller for Joya. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Bought Joya Shoes as I have a hamstring tendinopathy - since wearing the shoes I have no pain at all - they are so comfortable too Ordered shoes Monday - they arrived Saturday”

Helpful Report

Posted 6 years ago

CheerfulSoles is rated 4.9 based on 1,277 reviews