CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,132 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,132 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 20th February 2024

281

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The sheer comfort on my feet is out of this world. Yes they are expensive but So worth it”

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Posted 1 year ago

Thanks Carol. It's great to hear that the Ladies Joya Komodo sandals are working well for you. Kind Regards, Jo -Cheerful Soles

Posted 1 year ago

“Fast, efficient and well packed.”

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Posted 1 year ago

“had a midfoot fusion in November 2022 to try and relieve some of the pain due to a LISFRANC injury , cannot wear NORMAL shoes , was advised to invest in some ROCKERSOLED TYPE footwear , these JOYA MENS FLASH SR STX trainers have improved the relief of pain by at least 50% ,so hoping the other 50% is a healing process as been told it could take while to fully heal .”

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Posted 1 year ago

That's great to hear. It sounds like you have really been through it all with your feet so I am very pleased to know that your new Joya shoes are improving your situation. Thank you for taking the time to complete a review for us. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“1st class service remembered my enquiry for an out of stock size easy purchase system Evri delivery was good!!”

CheerfulSoles 5 star review on 20th January 2023

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Posted 1 year ago

Thanks for taking the time to leave a review for us Keith. Glad you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Shoes fit perfectly. Were delivered in the time scale as given due to Christmas holidays.”

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Posted 1 year ago

Thanks for taking the time to leave a review John and thanks for your patience with the warehouse closures over the Christmas Holidays. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“These shoes came recommended by my podiatrist, he wasn't wrong! They are comfortable and look good too! Delivery arrived as advised and was well packaged.”

CheerfulSoles 5 star review on 16th January 2023

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Posted 1 year ago

Thanks for taking the time to leave a review. We love the Waldlaufer H Irma trainer shoe - so comfortable and stylish too! Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Excellent service but sadly shoes too narrow.”

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Posted 1 year ago

Thanks for the review. Sorry to hear that the shoes weren't quite right for you. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Very pleased with my purchase of Joya shoes from CheerfulSoles in the sale. Very quick delivery too. Thank you very much.”

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Posted 1 year ago

Thanks for taking the time to leave a review for our service. I'm pleased to hear that you like your new Joya Tina trainers. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Happy with shoes”

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Posted 1 year ago

Thanks for taking the time to leave a review for us Dominic. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Received my shoes very quickly, and this in the pre Christmas rush. I was very impressed with the service and the shoes, which I had had before but these were at an excellent sale price, Thankyou - will definitely shop again.”

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Posted 1 year ago

Thanks for taking the time to complete a review for us Margaret. Great to hear that you found some new Joya shoes in our Winter Sale. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Lovely shoes ❤️ So comfy and great support for my plantar fasciitis. I love the individual style compared to the usual generic looking orthotic shoes for women”

CheerfulSoles 5 star review on 22nd December 2022

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Posted 1 year ago

Thanks for taking the time to leave a review. It's great to hear that you like your new Alegria shoes. You're right, there's nothing quite like them. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“My go-to site for shoe shopping. Great service, prompt despatch and delivery.”

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Posted 1 year ago

Thank you for such a lovely review Elaine, Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Very helpful, very fast dispatch, very lovely shoes, very cheerful customer thank you x”

CheerfulSoles 5 star review on 14th December 2022

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Posted 1 year ago

Ah thank you Andrea, I am very pleased that you like your new Alegria Shoes. We love the Minnow Rainbow leather print. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Arrived on time, good comfy shoes true to the picture/description on line. Thank you!”

CheerfulSoles 5 star review on 12th December 2022

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Posted 1 year ago

Thanks for taking the time to leave a review for us Ruth. It's great to hear that you are happy with your new Waldlaufer H Irma trainers. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“I only take a size 4 in Joya shoes so these were an excellent price in their sale.”

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Posted 1 year ago

Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Excellent product and service- Thanks!!”

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Posted 1 year ago

Thanks Duncan. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“I love Cheerful Soles ,always helpful & kind . I buy the Alegria shoes which are so comfortable & pretty . Have just bought some black short boots & am very pleased with them . The shoes are semi rockers so supports the instep . The only shoes I can wear .”

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Posted 1 year ago

Ah thanks for the review, the Caiti boots from Alegria are a popular choice. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“I have purchased several pairs of shoes/boots over the past few years. On occasion I have had to return. Both processes were simple and effective. The staff are exceptionally knowledgeable and helpful resulting in each case of returned shoes/boots being followed by a perfect pair being bought. Quite remarkable - in my opinion - for an online business to achieve.”

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Posted 1 year ago

Ah thank you Eleanor, that's very kind of you. I hope that the Waldlaufer shoes have worked out for you. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Excellent. The boots I wanted, next day. Perfect.”

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Posted 1 year ago

Thanks for the review Peter, I am pleased to hear that you like your new Panama Jack Boots. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“I never expected the shoes to ve so comfortable as I gave Mormons neuroma and arthritis but they are so good. Will get some when you get some more stock in.”

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Posted 1 year ago

Thanks for the review Anne. Lots of ladies with similar foot problems to you also love our Alegria range. The soft cushioning under the ball of your feet will certainly help with the Mortons Neuroma. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

CheerfulSoles is rated 4.9 based on 1,132 reviews