CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,293 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,293 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pretty good”

Helpful Report

Posted 1 year ago

Thank you! Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Shoes perfect. I have fused ankles so find it difficult to walk in normal shoes. The shoes had a perfect role bottom shoe and made it easy for me to walk.”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave a review David. The Waldlaufer Helgo is our best selling mens shoe. It's available in a lace up or Velcro fastening. I'm pleased to here that they're helping with your ankles. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Easy to order from, swift delivery”

Helpful Report

Posted 1 year ago

Thanks Flora! Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“The customer support was excellent - my queries were answered completely and within an hour. My order arrived well within the stated timescales, and I was really pleased with my sandals - they were true to the online image, and they look and feel wonderful. Very happy, and I would recommend.”

Helpful Report

Posted 1 year ago

Thanks for your kind words Sarah. I love the pattern on the Alegria Sandals that you ordered. We're always happy to help people buy new shoes and love to chat. I'm pleased to hear that you are happy with your new Alegria Sandals. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Excelent high speed service”

Helpful Report

Posted 1 year ago

Thanks Judy - I hope that you like your new navy Alegria Sandals. Kind Regards, Jo - Cheerful soles

Posted 1 year ago

“I am very pleased indeed with my Waldlaufer sandals. I had not been able to wear sandals for some time because of foot problems , but these sandals are so comfortable and adjustable in 3 places that I have been able to wear them every day. And they were delivered in record time, just in time for the heatwave! Thank you, Cheerfulsoles.”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave a review for us. The Waldlaufer Herki sandal is a great choice. Removable insoles, so they're orthotic friendly and great adjustability as you describe. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“No problem returning item and informed they had received it and had refunded me”

Helpful Report

Posted 1 year ago

Thanks Shirley. Shame that the Waldlaufer h Sonja shoes weren't quite right for you. We are a small business and always process our returns as soon as they arrive. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Always very cheerful staff, helpful and understanding. I have used them for several years and will of course continue to do so. Keep up the good work! Kindest regards Chris Marshall”

Helpful Report

Posted 1 year ago

Ah, thanks Christopher. So glad that you like the Navy Havanna Joya shoes. Thanks for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Helpful staff and super brand of shoes”

Helpful Report

Posted 1 year ago

Ah, thanks Kim. We always happy to chat to our customers to help them find the right style and fit. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“I ordered some Joya Sandals a few days ago, sadly they were not suitable for my feet. I have to say that they were really well made and very smart. The return process was easy to follow and my money was returned very quickly.”

Helpful Report

Posted 1 year ago

Thanks for the review Steve. Sorry that the Joya Sandals weren't quite right for you. We're a small business and we process our returns as soon as we receive them. Kind Regards, Jo - Cheerful Soles.

Posted 1 year ago

“Efficient delivery lovely shoes”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave a review Carol. Great to hear that you are happy with your new Joya Sandals. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Great service - thank you!”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave a review for our small business. I hope that you like your new Joya Komodo sandals. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Very helpful thank you shoes are perfect”

CheerfulSoles 5 star review on 16th June 2024

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave a review for us. The Mens Helgo is one of our best selling styles, so we always re-stock throughout the season. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Perfect, just what I needed”

CheerfulSoles 5 star review on 14th June 2024

Helpful Report

Posted 1 year ago

Fantastic! Thanks for the picture, the Classic clogs are so comfy and the arch support in excellent. Enjoy them. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“CheeerfulSoles was so eay to contact by phone, so helpful and cheerful, and I was notified when my return had been processed, which was very soon afer I sent in my return. All round good service, and I shall definitely be buying shoes there again. Thank you CheerfulSoles!”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“A wide selection of styles available at competitive prices. Delivery was also very quick. Very pleased with my order and would definitely buy from again. Highly recommend.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to complete a review for us. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Quality footwear ,from a Quality company .My go to shop for footwear as from now.”

Helpful Report

Posted 1 year ago

Thank you Martin. Great to hear that you are happy with our service and your new Joya Havanna Deck Shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Good selection of rocker bottom shoes coupled with excellent customer service.”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave a review for us Richard. I hope that you like your new Waldlaufer Helgo Rocker Shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Most comfy shoe I bought since buying online shopping I will always buy from cheerful soles if I need to by in future and recommend others to buy it. Best roller shoes”

CheerfulSoles 5 star review on 3rd June 2024

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave a review for us. It's great to hear that you are happy with your Waldlaufer Helgo Rocker Shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“I have not worn my trainers as yet but have tried them on and they are very comfortable. I did phone your shop and spoke to a very nice lady who was very helpful regarding the width. Several years ago I did purchase several Joya shoes bliss for your back and really love them. Now I have a nice white pair which will be great for the summer months that is if we get any sun!! Lately nothing but rain. I know these shoes are expensive but worth every penny.”

Helpful Report

Posted 1 year ago

Thanks for the review Dorothy, fingers crossed for the sunshine :-). Jo- Cheerful Soles

Posted 1 year ago

CheerfulSoles is rated 4.9 based on 1,293 reviews