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CheerfulSoles Reviews

4.9 Rating 1,261 Reviews
98 %
of reviewers recommend CheerfulSoles
4.9
Based on 1,261 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read CheerfulSoles Reviews
Good quality, quick delivery Thanks
Helpful Report
Posted 1 year ago
That's great to hear. Thanks for taking the time to review our service. Kind Regards, Jo - Cheerful Soles
Posted 1 year ago
Lovely slippers - sturdy and lovely and furry!
Helpful Report
Posted 1 year ago
Thank you! Kind Regards, Jo - Cheerful Soles
Posted 1 year ago
This company were excellent, delivery quick and although the trainers didn't suit my feet and I returned the goods , the refund was promptly repaid. Thelma
Helpful Report
Posted 1 year ago
Thanks for taking the time to leave a review for us Thelma. Shame that the shoes weren't quite right this time around. Kind Regards, Jo - Cheerful Soles
Posted 1 year ago
Always a great service. Advice was given with regard to the best shoes for me as I have arthritis. Delivery very quick. I wouldn’t hesitate to recommend this company
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Posted 1 year ago
Ah thanks Rosina. I'm really pleased to hear that the Joya Emma worked for you. Kind Regards, Jo - Cheerful Soles
Posted 1 year ago
Really nice shoes which arrived quickly. Would definitely use this company again.
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Posted 1 year ago
Thanks for taking the time to leave a review for us. It's great to hear that you are happy with your new shoes. Kind Regards, Jo - Cheerful Soles
Posted 1 year ago
Very efficient online shop. Unfortunately I had to return the shoes this time . I had an acknowledgement of return and a quick refund. I will use this shop again.
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Posted 1 year ago
Thanks Janet. Sorry that the shoes weren't quote right this time. Thank you for taking the time to leave a review for us. Kind Regards, Jo Cheerful Soles
Posted 1 year ago
Excellent customer service. Two pairs fitted well but there is always an issue with sizing Joya's shoes and I should have done my homework better...size 40 is usually 7 but here is 6.5. Can't fault the staff, the prompt response followed up by a phone call. Highly recommended.
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Posted 1 year ago
Excellent service as usual, totally happy with that x
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Posted 1 year ago
Thanks Mary, I hope that you like your new Joya Electra trainers. Kind Regards, Jo - Cheerful Soles
Posted 1 year ago
My Joya shoes arrived when expected and are very comfortable. Good customer service and good product.
Helpful Report
Posted 1 year ago
Thanks for the review Jane. It's good to hear that you are happy with your new Joya Laura shoes. Kind Regards, Jo - Cheerful Soles
Posted 1 year ago
Stylish selection of rocker shoes. Great customer service!
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Posted 1 year ago
Thanks for the review and I hope that you are happy with your new Waldlaufer H Sonja rocker sole shoes. Kind Regards, Jo - Cheerful Soles
Posted 1 year ago
I received my pair of Waldlaufer Helgo shoes last week hoping they would help with an arthritic toe. They felt a bit odd at first as there seemed to be a big drop between the heel and toe. However I removed the provided insole and found that a lot better. Early days yet but I think they will help me as the toe box is very roomy with the insole removed.
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Posted 1 year ago
Many thanks for the review George. I hope that these shoes work for you as arthritis in your feet and toes can be very painful. Kind Regards, Jo - Cheerful Soles
Posted 1 year ago
Excellent shoes, great for my flat feet and athritas in ankle. Really comfortable.
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Posted 1 year ago
That's great to know! Lots of our customers wear the Alegria styles as they have amazing arch support which is good for flat feet. Thanks for completing a review for us. Kind Regards, Jo - Cheerful Soles
Posted 1 year ago
They are a professional and understanding company that has outstanding shoes
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Posted 1 year ago
Ah, thanks for your kind words. Best wishes, Jo - Cheerful Soles
Posted 1 year ago
Two more excellent purchases from CheerfulSoles, can highly recommend them
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Posted 1 year ago
Thanks for taking the time to complete a review for us Karen. Kind Regards, Jo - Cheerful Soles
Posted 1 year ago
Wonderful company, quick delivery and very helpful when exchanging.
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Posted 1 year ago
Thanks for the review Julie. Glad we could swap the Kerri for the Verona for you. Kind Regards, Jo - Cheerful Soles
Posted 1 year ago
Extremely comfortable.
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Posted 1 year ago
That's great to know Tracy. Thanks for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles
Posted 1 year ago
As a non UK resident, I have bought JOYA shoes online many times. Shoes are delivered without damage all the time. Customer Service is wonderful and I received replies to all my queries.
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Posted 1 year ago
Ah thanks Bee, it's always a pleasure and I'm happy to hear that your shoes arrive promptly. Kind Regards, Jo - Cheerful Soles
Posted 1 year ago
Excellent service very quick delivery.
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Posted 1 year ago
Thanks Pauline. I hope that you like your new Alegria Sandals. Finally, we have some nice weather too! Kind Regards, Jo - Cheerful Soles
Posted 1 year ago
prompt delivery, very helpful on the phone with any queries.
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Posted 1 year ago
Thanks for taking the time to leave a review. I hope that you like your new Waldlaufer Shoes. Kind Regards, Jo - Cheerful Soles
Posted 1 year ago
Excellent company - the ordering and returns processes are very efficient. The standard of the footwear is excellent too, but sadly they were unsuitable for my very problematical feet. I can thoroughly recommend Cheerful Soles, and I have no doubt I’ll be ordering from them again.
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Posted 1 year ago
Thanks for the review Glenda, hopefully you'll find something that will fit your feet soon. Kind Regards, Jo - Cheerful Soles
Posted 1 year ago
CheerfulSoles is rated 4.9 based on 1,261 reviews