CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,146 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,146 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 14th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my purchase of Joya shoes from CheerfulSoles in the sale. Very quick delivery too. Thank you very much.”

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Posted 1 year ago

Thanks for taking the time to leave a review for our service. I'm pleased to hear that you like your new Joya Tina trainers. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Happy with shoes”

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Posted 1 year ago

Thanks for taking the time to leave a review for us Dominic. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Received my shoes very quickly, and this in the pre Christmas rush. I was very impressed with the service and the shoes, which I had had before but these were at an excellent sale price, Thankyou - will definitely shop again.”

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Posted 1 year ago

Thanks for taking the time to complete a review for us Margaret. Great to hear that you found some new Joya shoes in our Winter Sale. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Lovely shoes ❤️ So comfy and great support for my plantar fasciitis. I love the individual style compared to the usual generic looking orthotic shoes for women”

CheerfulSoles 5 star review on 22nd December 2022

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Posted 1 year ago

Thanks for taking the time to leave a review. It's great to hear that you like your new Alegria shoes. You're right, there's nothing quite like them. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“My go-to site for shoe shopping. Great service, prompt despatch and delivery.”

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Posted 1 year ago

Thank you for such a lovely review Elaine, Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Very helpful, very fast dispatch, very lovely shoes, very cheerful customer thank you x”

CheerfulSoles 5 star review on 14th December 2022

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Posted 1 year ago

Ah thank you Andrea, I am very pleased that you like your new Alegria Shoes. We love the Minnow Rainbow leather print. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Arrived on time, good comfy shoes true to the picture/description on line. Thank you!”

CheerfulSoles 5 star review on 12th December 2022

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Posted 1 year ago

Thanks for taking the time to leave a review for us Ruth. It's great to hear that you are happy with your new Waldlaufer H Irma trainers. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“I only take a size 4 in Joya shoes so these were an excellent price in their sale.”

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Posted 1 year ago

Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Excellent product and service- Thanks!!”

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Posted 1 year ago

Thanks Duncan. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“I love Cheerful Soles ,always helpful & kind . I buy the Alegria shoes which are so comfortable & pretty . Have just bought some black short boots & am very pleased with them . The shoes are semi rockers so supports the instep . The only shoes I can wear .”

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Posted 1 year ago

Ah thanks for the review, the Caiti boots from Alegria are a popular choice. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“I have purchased several pairs of shoes/boots over the past few years. On occasion I have had to return. Both processes were simple and effective. The staff are exceptionally knowledgeable and helpful resulting in each case of returned shoes/boots being followed by a perfect pair being bought. Quite remarkable - in my opinion - for an online business to achieve.”

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Posted 1 year ago

Ah thank you Eleanor, that's very kind of you. I hope that the Waldlaufer shoes have worked out for you. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Excellent. The boots I wanted, next day. Perfect.”

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Posted 1 year ago

Thanks for the review Peter, I am pleased to hear that you like your new Panama Jack Boots. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“I never expected the shoes to ve so comfortable as I gave Mormons neuroma and arthritis but they are so good. Will get some when you get some more stock in.”

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Posted 1 year ago

Thanks for the review Anne. Lots of ladies with similar foot problems to you also love our Alegria range. The soft cushioning under the ball of your feet will certainly help with the Mortons Neuroma. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“very happy with the shoes and the service, thank you for the helpful product and sizing info”

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Posted 1 year ago

Thanks for taking the time to leave a review for us. I'm pleased to hear that you are happy with your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Having had to return a pair of Alegria shoes as they were too small and asked if I could replace them with another pair the ladies helped me all the step of the way and very helpful. Many Thanks to you both.”

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Posted 1 year ago

Ah thank you Glenys. I was so pleased that we were able to let you know that we are expecting another Alegria Delivery and so could complete this exchange for you. We will be in touch to let you know once the replacement pair have been dispatched. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Shoes came quickly. Unfortunately the were not a good fit for me. It was a shame as I really liked the shoes. Good quality and price. Returned shoes and received refund within a couple of day's through my payment method. Highly recommend using this company.”

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Posted 1 year ago

Thanks Bill, such a shame that they weren't quite right for you. We always make sure that we complete refunds as soon as we receive them. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“As always I am delighted with my Alegria shoes and the service given by Cheerful Soles . What would I do without you!”

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Posted 1 year ago

Thank you Cheryl. We are getting a new delivery of Alegria shoes and some new slippers. They should be available to order online in a week or so. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Excellent service, friendly and fast. I’m also loving my new shoes”

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Posted 1 year ago

Thank you Sally. I'm pleased to hear that you like your new Alegria Paloma shoes. These are one of our best selling styles. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Spoke to one of the lovely ladies took her advice and bought a pair of Joya shoes, just fabulous. Always 100% efficient at Cheerful Soles- other companies should try and keep up.”

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Posted 1 year ago

Ah, thanks Mary. Always a please to speak with you. I'm pleased to hear that you like your mew Joya Vancouver shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Prompt delivery. Unfortunately the boots didn't fit me but returning them was so easy. Thank you.”

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Posted 1 year ago

Thanks Shelley. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

CheerfulSoles is rated 4.9 based on 1,146 reviews