CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,298 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,298 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1st class all delivered as per web site.”

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Posted 2 years ago

Thanks for the review David. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Very good service”

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Posted 2 years ago

Hi Carol. Thanks for the revie. I hope that you like your new Mephisto Allrounder walking shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Ordered shoes on Friday afternoon from Yorkshire delivered Saturday morning to belfast.Well impressed.”

CheerfulSoles 5 star review on 20th November 2023

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Posted 2 years ago

Thanks Dominic. That was fast! I hope that you are must as impressed with you new Alegria Shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“The service from Cheerful is always exceptional. The staff are very friendly, stock brilliant and website easy to navigate. My order was delivered 4 days after ordering, free delivery from Evri. My daughter and I have been ordering our Alegria shoes, boots and slippers from Cheerful Soles for several years and have always been pleased with the service.”

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Posted 2 years ago

Ah thanks Krista, it was lovely to speak with you the other day. Thanks for your continued custom which as a small business is greatly appreciated. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“I've been wearing allegriya for years they are the most comfortable funky orthopaedics I have ever found having a UK supplier is worth its waiting gold”

CheerfulSoles 5 star review on 23rd October 2023

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Posted 2 years ago

Thanks Linda. We love the O'Frenda print in the Alegria Paloma. Great to hear that you are happy with them. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Very smooth and efficient transaction and very pleased with my new shoes.”

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Posted 2 years ago

Thanks Frank, good to know that you are happy with your new Joya Shoes. Kind Regards, Jo -Cheerful Soles

Posted 2 years ago

“Good and quick service overseas”

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Posted 2 years ago

Thanks Ira! Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“I bought 2 pairs of shoes and although it took a little while to get used yo the full rocker my feet has never felt so good. I will have to start saving gor next pairs. Thank you”

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Posted 2 years ago

Thanks for the review Gaynel. It's great to hear that you are getting on with your new rocker sole shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Brilliant service as usual.”

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Posted 2 years ago

Hi Su. Thanks for the review. Great to see that we managed to get a pair of boots to you in the end. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Great service highly recommended”

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Posted 2 years ago

Thanks for taking the time to leave a review. Sorry that the shoes weren't quite right for you in this instance. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Prompt and efficient service Thank you”

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Posted 2 years ago

Thanks Michael, I hope that you like your new Waldlaufer shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Loved the shoes and they were in the sale so a double whammy for me. Returns looked easy to do also.”

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Posted 2 years ago

Thanks Eunice. Great to hear that you are happy with your new Waldlaufer Shoes and our service. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Very good service and good that l could order by a phone call .”

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Posted 2 years ago

Thanks Liz. We're always happy to help if you prefer to order over the phone. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Good quality, quick delivery Thanks”

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Posted 2 years ago

That's great to hear. Thanks for taking the time to review our service. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Lovely slippers - sturdy and lovely and furry!”

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Posted 2 years ago

Thank you! Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“This company were excellent, delivery quick and although the trainers didn't suit my feet and I returned the goods , the refund was promptly repaid. Thelma”

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Posted 2 years ago

Thanks for taking the time to leave a review for us Thelma. Shame that the shoes weren't quite right this time around. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Always a great service. Advice was given with regard to the best shoes for me as I have arthritis. Delivery very quick. I wouldn’t hesitate to recommend this company”

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Posted 2 years ago

Ah thanks Rosina. I'm really pleased to hear that the Joya Emma worked for you. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Really nice shoes which arrived quickly. Would definitely use this company again.”

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Posted 2 years ago

Thanks for taking the time to leave a review for us. It's great to hear that you are happy with your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Very efficient online shop. Unfortunately I had to return the shoes this time . I had an acknowledgement of return and a quick refund. I will use this shop again.”

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Posted 2 years ago

Thanks Janet. Sorry that the shoes weren't quote right this time. Thank you for taking the time to leave a review for us. Kind Regards, Jo Cheerful Soles

Posted 2 years ago

“Excellent customer service. Two pairs fitted well but there is always an issue with sizing Joya's shoes and I should have done my homework better...size 40 is usually 7 but here is 6.5. Can't fault the staff, the prompt response followed up by a phone call. Highly recommended.”

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Posted 2 years ago

CheerfulSoles is rated 4.9 based on 1,298 reviews