Charterhouse Aquatics Reviews

Name: Charterhouse Aquatics
Address: Unit 14 Merchant Drive, Mead Lane, Hertford, Hertfordshire
Rating: 4.82

4.8 Rating 1,758 Reviews

95 %

of reviewers recommend Charterhouse Aquatics

4.8

Based on 1,758 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Charterhouse Aquatics 5 star review on 19th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Only place I will order from. First class service product always comes well packaged and the price is cheeper than my local shops”

Helpful Report

Posted 3 years ago

“Brilliant service once again. Date of experience: March 06, 2022”

Helpful Report

Posted 3 years ago

“always great service. Date of experience: February 06, 2022”

Helpful Report

Posted 3 years ago

“Fantastic customer service!!..always at課_. Fantastic customer service!!..always at the other end to sort out issues!!!..highly recommend without a quarrel!!..”

Helpful Report

Posted 3 years ago

“Great informed staff. Great products, and now moved to klarna payments my go to place buying aquarium stuff”

Helpful Report

Posted 3 years ago

“Bought 2 25kg bags of ProRep bark課_. Bought 2 25kg bags of ProRep bark chips. Best online price and delivery costs lower than other suppliers. Items delivered promptly”

Helpful Report

Posted 3 years ago

“Fantastic as always. The usual service from charterhouse, always spot on!”

Helpful Report

Posted 3 years ago

“An excellent service. An excellent service! Very professional and yet very helpful”

Helpful Report

Posted 3 years ago

“Always good service. Always good service, well packed and quick delivery”

Helpful Report

Posted 3 years ago

“The best. Always buy my stuff from here and never have a problem top guys and always gets delivered when they say best shop for reef equipment in my experience thanks guys”

Helpful Report

Posted 3 years ago

“Quick delivery and great service. Date of experience: May 05, 2022”

Helpful Report

Posted 3 years ago

“Recommended. Always a fast and efficient service”

Helpful Report

Posted 3 years ago

“Excellent !!. Excellent customer service from Charterhouse Aquatics! Aquarium was a very good price; I wss kept updated all along and informed when it would be delivered to the hour. Highly recommended and would use again.”

Helpful Report

Posted 3 years ago

“Good price and very quick delivery. Good price and very quick delivery, I needed a power supply for my lights after my one failed on one output, in stock and next day delivery perfect.”

Helpful Report

Posted 3 years ago

“Great service!. Date of experience: February 05, 2022”

Helpful Report

Posted 3 years ago

“As always good selection. As always good selection, prices and super fast delivery”

Helpful Report

Posted 3 years ago

“Incredibly fast dispatch. Incredibly fast dispatch, and a fantastic website. Would use Charterhouse Aquatics again!”

Helpful Report

Posted 3 years ago

“Great service. Date of experience: December 04, 2022”

Helpful Report

Posted 3 years ago

“easey to use web site and with課_. easey to use web site and with competative prices along with prompt delivery service with the courier they use”

Helpful Report

Posted 3 years ago

“Amazing service again don課ｪt use anyone課_. Amazing service again don課ｪt use anyone else”

Helpful Report

Posted 3 years ago

Charterhouse Aquatics is rated 4.8 based on 1,758 reviews