Charterhouse Aquatics Reviews

Name: Charterhouse Aquatics
Address: Unit 14 Merchant Drive, Mead Lane, Hertford, Hertfordshire
Rating: 4.82

4.8 Rating 1,758 Reviews

95 %

of reviewers recommend Charterhouse Aquatics

4.8

Based on 1,758 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Charterhouse Aquatics 5 star review on 19th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Great service as always. Date of experience: January 08, 2022”

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Posted 3 years ago

“Good DELIVERY. First class product from fist class company”

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Posted 3 years ago

“Good advice and positive buying experience. Chris provided great advice on Red Sea Skimmers and ReefMat - over the phone, and later in person at the sales desk at Ware. No pressure, just helpful views and advice. I'm pleased with my purchases, which fitted my existing sump nicely.”

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Posted 3 years ago

“Always a great service. Always a great service, very competitive prices and super fast delivery”

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Posted 3 years ago

“Great service goods turned up next day. Date of experience: September 07, 2022”

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Posted 3 years ago

“Brilliant service as usual. Date of experience: September 07, 2022”

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Posted 3 years ago

“Fast delivery and good communication課_. Fast delivery and good communication when I had issues.”

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Posted 3 years ago

“Really good customer service. Really good customer service Good prices and speedy delivery Had an issue with delivery company not supplying on time, sent an email to customer service and they resolved it within 24hrs”

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Posted 3 years ago

“Excellent!. Excellent! Goods arrived very quickly”

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Posted 3 years ago

“Excellent. First time using Charterhouse but certainly not the last. Website was easy to find what I wanted and item arrived faster than expected. Absolutely no issues at all”

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Posted 3 years ago

“Excellent service as always. Date of experience: May 07, 2022”

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Posted 3 years ago

“Excellent 1000% service. Excellent 1000% service, from these guy's a breath of fresh air, and very helpful,woulnt go anywhere else, a plus point is that their prices are good too”

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Posted 3 years ago

“PERFECT SERVICE GREAT PRICES. Date of experience: April 07, 2022”

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Posted 3 years ago

“Fast delivery competitive prices. Date of experience: April 07, 2022”

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Posted 3 years ago

“Fast service. Date of experience: March 07, 2022”

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Posted 3 years ago

“Usual first class service. Date of experience: March 07, 2022”

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Posted 3 years ago

“Fantastic service. Date of experience: March 07, 2022”

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Posted 3 years ago

“Spot on service. Spot on service. Only thing il say is, upon ordering I was told one date for parcel to arrive, but it came a day later..”

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Posted 3 years ago

“Fast service and delivery. Date of experience: October 22, 2022”

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Posted 3 years ago

“Excellent again. Excellent service from Charterhouse as always. Good price and quick delivery”

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Posted 3 years ago

Charterhouse Aquatics is rated 4.8 based on 1,758 reviews