Charterhouse Aquatics Reviews

Name: Charterhouse Aquatics
Address: Unit 14 Merchant Drive, Mead Lane, Hertford, Hertfordshire
Rating: 4.82

4.8 Rating 1,759 Reviews

95 %

of reviewers recommend Charterhouse Aquatics

4.8

Based on 1,759 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Charterhouse Aquatics 5 star review on 19th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Amazing service again don課ｪt use anyone課_. Amazing service again don課ｪt use anyone else”

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Posted 3 years ago

“No problems great piece of kit. Date of experience: July 04, 2022”

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Posted 3 years ago

“I've always had a very positive課_. I've always had a very positive experience with these guys. Great range and delivery is great.”

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Posted 3 years ago

“Thank you. Excellent company offering a first class all round service.”

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Posted 3 years ago

“Brilliant customer service!. Was a slight issue as DPD managed to destroy the box and returned it to Charterhouse. However, Charterhouse were amazing and sent a replacement as soon as they saw DPD were returning it! So I got the products only a day later than originally estimated! Amazing service!”

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Posted 3 years ago

“Great Quality and quick delivery. Date of experience: April 04, 2022”

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Posted 3 years ago

“All the order turned up when it should課_. All the order turned up when it should unfortunately some of the rock sculptures were damaged due to lack of packing”

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Posted 3 years ago

“won課ｪt arrive on delivery day. got a email on delivery day to say they don課ｪt even have the tank yet . rang them to be told it might come tomorrow but they don課ｪt even have tracking to check”

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Posted 3 years ago

“Fast delivery. Date of experience: March 04, 2022”

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Posted 3 years ago

“Excellent service. Good range of products available at competitive prices. Products delivered quickly.”

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Posted 3 years ago

“Best price works great and very quick課_. Best price works great and very quick delivery thank you”

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Posted 3 years ago

“Excellent service. Date of experience: October 28, 2022”

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Posted 3 years ago

“Another great purchase from課_. Another great purchase from Charterhouse Aquatics.”

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Posted 3 years ago

“perfect boxes. Date of experience: September 03, 2022”

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Posted 3 years ago

“Fast delivery perfect.. Date of experience: August 03, 2022”

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Posted 3 years ago

“Fast efficient service. Fast efficient service, and best prices!”

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Posted 3 years ago

“Fantastic company to deal with. Date of experience: June 03, 2022”

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Posted 3 years ago

“Fantastic. Fantastic service and superfast delivery”

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Posted 3 years ago

“Great service. Great service, delivery driver wasn課ｪt the most approachable, but as a company they are spot on”

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Posted 3 years ago

“The best customer service ever. Date of experience: March 03, 2022”

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Posted 3 years ago

Charterhouse Aquatics is rated 4.8 based on 1,759 reviews