Charterhouse Aquatics Reviews

Name: Charterhouse Aquatics
Address: Unit 14 Merchant Drive, Mead Lane, Hertford, Hertfordshire
Rating: 4.82

4.8 Rating 1,759 Reviews

95 %

of reviewers recommend Charterhouse Aquatics

4.8

Based on 1,759 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Charterhouse Aquatics 5 star review on 19th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Mega Excellent Service. Super delivery and cheaper than Aquacadbra”

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Posted 3 years ago

“Great customer service. Great customer service. My first aquarium came broken, but five minutes after I made a phone call to tje store, I received an email that a replacement will be dispatched. Came the second day without delays.”

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Posted 3 years ago

“Speedy delivery. Speedy delivery, good communications and easy to navigate website”

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Posted 3 years ago

“Slick Website backed up by good logistics. Easy to navigate website, clear and fast checkout process and fast shipping. I got exactly what I needed and it was well packaged in transit. I had one little hiccup at my end and they sorted it out without any quibbles. Fantastic service all round.”

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Posted 3 years ago

“AquaEl 240L. In the last couple of weeks I started my new Tank AquaEl 240L which was bought through Charterhouse Aquatics. The service I received from the Charterhouse Aquatics team are amazing. Everything I ordered come on time and in very good condition this is what you want when buying big Tank. No only that the prices that Charterhouse Acuatics provide in all aspects of aquatics product ar really good compere to other shops. So I'm very happy with all the service that I received from Charterhouse Aquatic Team. I'm really happy to recommend to friends and family and now this shops is number one for my future shopping”

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Posted 3 years ago

“Excellent. Excellent, very reliable and good prices.”

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Posted 3 years ago

“Very fast delivery. Very fast delivery. Everything in order when it arrived. Thanks”

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Posted 3 years ago

“Bulbs. Quick delivery and well packed. Cheaper than anywhere else I課ｪve looked”

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Posted 3 years ago

“Item was shipped out very quickly. Item was shipped out very quickly, and the quality was spot on.”

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Posted 3 years ago

“Tremendous all round service and an課_Tip top service. Tremendous all round service and an excellent price !”

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Posted 3 years ago

“Great service as usual. Date of experience: May 02, 2022”

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Posted 3 years ago

“5 Star company for Aquarium Equipment. Fantastic products and very well packed and having next day shipping for orders over 螢50 brilliant. Can not recommend highly enough brilliant people to talk if you have any queries before buying . Thanks Guys ?”

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Posted 3 years ago

“Tetra pond sticks. Great product, excellent quality and value for money. Fantastic service”

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Posted 3 years ago

“Good service and fast. Good service and fast, product packed perfectly!”

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Posted 3 years ago

“Delivery was quick. Delivery was quick. Slightly disappointed with delivery charge, normally free if spend is over 螢50 but there is a charge due to me being in Northern Ireland, United Kingdom. Rest of UK is free delivery. ??課拷ｪ笊”

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Posted 4 years ago

“Great service and fast dispatch. Date of experience: July 01, 2022”

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Posted 4 years ago

“The best for aquatics. Next day delivery. Free with orders over 螢50. Delivered within the allocated time slot, and all at very reasonable prices. Excellent customer service and quality of aquarium products.”

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Posted 4 years ago

“Very professional. Very professional, fast and cheap. Thanks”

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Posted 4 years ago

“Excellent service. Excellent service, delivered next day”

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Posted 4 years ago

“Always a perfect service. Date of experience: April 01, 2022”

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Posted 4 years ago

Charterhouse Aquatics is rated 4.8 based on 1,759 reviews