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Charterhouse Aquatics Reviews

4.8 Rating 1,006 Reviews
94 %
of reviewers recommend Charterhouse Aquatics
4.8
Based on 1,006 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Charterhouse Aquatics Reviews
Excrptionally good and enjoyable experiencd. Easily ordered several items through the Charterhouse Aquatics website All were in stock and were delivered ahead of time. This is the normal experience with Charterhouse Aquatics......a first class company. Very reliable!!
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Posted 3 hours ago
Had a slight problem with a delivery but after contacting Charterhouse it was sorted swiftly and the staff were very helpful.Would recommend highly.
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Posted 1 day ago
Received my tank with next day delivery which was great, but the heater packed which came with the tank packed in in a matter weeks, Charter house aquatics were no help and basically fobbed me off to chase the tank manufacturer myself. Ended up buying another heater from a local shop
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Posted 3 days ago
Item inappropriately packaged and arrived damaged. Emailed supplier and did even receive an acknowledgment.
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Posted 6 days ago
Great quick service goods arrived in good condition
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Posted 6 days ago
Great service. Next day delivery. Highly recommend
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Posted 1 week ago
Excellent service!! Fast delivery!!
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Posted 1 week ago
Quick despatch Quick delivery
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Posted 1 week ago
Great shop but posts with evri so won’t order from there no more
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Posted 1 week ago
Good prices, and excellent service, nearly always here the next day, or the day after the order is placed, great range of products and good prices, highly recommend
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Posted 1 week ago
Delivery takes too long even tho I have paid extra for it.
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Posted 2 weeks ago
100% recommend ! Marcus is a great guy and always goes out his way to help with sales and problems !
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Posted 2 weeks ago
Fantastic customer service and delivery, no complaints and highly recommend
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Posted 2 weeks ago
Fire rate service all round.Highly recommended.
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Posted 2 weeks ago
Put a order in said on web page order before a certain time get it Monday so I did didn’t turn up until Fri after I called them they said they were waiting for a part of my order to come in but didn’t tell me that or emailed me to let me no
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Posted 2 weeks ago
So easy from start to finish and excellent service
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Posted 3 weeks ago
Very fast and reallliable service top rate firm
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Posted 4 weeks ago
Very helpful staff (I buy online)and if I mess up and forget to add an item to the order, one quick email and within minutes a reply and a solution was offered really easily , always ship on time and always top quality goods
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Posted 1 month ago
As always great fast service. Delivery was excellent.
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Posted 1 month ago
Would recommend 👌
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Posted 1 month ago
Charterhouse Aquatics is rated 4.8 based on 1,006 reviews