Charterhouse Aquatics Reviews

Name: Charterhouse Aquatics
Address: Unit 14 Merchant Drive, Mead Lane, Hertford, Hertfordshire
Rating: 4.78

4.8 Rating 1,006 Reviews

94 %

of reviewers recommend Charterhouse Aquatics

4.8

Based on 1,006 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Charterhouse Aquatics 5 star review on 12th April 2024

Shane Mckeown

Charterhouse Aquatics 5 star review on 26th March 2024

Gary Davies

Anonymous

Anonymous // 01/01/2019

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“Excrptionally good and enjoyable experiencd. Easily ordered several items through the Charterhouse Aquatics website All were in stock and were delivered ahead of time. This is the normal experience with Charterhouse Aquatics......a first class company. Very reliable!!”

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Posted 3 hours ago

“Had a slight problem with a delivery but after contacting Charterhouse it was sorted swiftly and the staff were very helpful.Would recommend highly.”

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Posted 1 day ago

“Received my tank with next day delivery which was great, but the heater packed which came with the tank packed in in a matter weeks, Charter house aquatics were no help and basically fobbed me off to chase the tank manufacturer myself. Ended up buying another heater from a local shop”

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Posted 3 days ago

“Item inappropriately packaged and arrived damaged. Emailed supplier and did even receive an acknowledgment.”

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Posted 6 days ago

“Great quick service goods arrived in good condition”

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Posted 6 days ago

“Great service. Next day delivery. Highly recommend”

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Posted 1 week ago

“Excellent service!! Fast delivery!!”

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Posted 1 week ago

“Quick despatch Quick delivery”

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Posted 1 week ago

“Great shop but posts with evri so won’t order from there no more”

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Posted 1 week ago

“Good prices, and excellent service, nearly always here the next day, or the day after the order is placed, great range of products and good prices, highly recommend”

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Posted 1 week ago

“Delivery takes too long even tho I have paid extra for it.”

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Posted 2 weeks ago

“100% recommend ! Marcus is a great guy and always goes out his way to help with sales and problems !”

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Posted 2 weeks ago

“Fantastic customer service and delivery, no complaints and highly recommend”

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Posted 2 weeks ago

“Fire rate service all round.Highly recommended.”

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Posted 2 weeks ago

“Put a order in said on web page order before a certain time get it Monday so I did didn’t turn up until Fri after I called them they said they were waiting for a part of my order to come in but didn’t tell me that or emailed me to let me no”

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Posted 2 weeks ago

“So easy from start to finish and excellent service”

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Posted 3 weeks ago

“Very fast and reallliable service top rate firm”

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Posted 4 weeks ago

“Very helpful staff (I buy online)and if I mess up and forget to add an item to the order, one quick email and within minutes a reply and a solution was offered really easily , always ship on time and always top quality goods”

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Posted 1 month ago

“As always great fast service. Delivery was excellent.”

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Posted 1 month ago

“Would recommend 👌”

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Posted 1 month ago

Charterhouse Aquatics is rated 4.8 based on 1,006 reviews