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Charterhouse Aquatics Reviews

4.8 Rating 1,748 Reviews
95 %
of reviewers recommend Charterhouse Aquatics
Company Reviews Product Reviews
12,282
 Metrics
4.8
Based on 1,748 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Charterhouse Aquatics Reviews
Charterhouse Aquatics 5 star review on 19th December 2025
"Magdalena Foterek"
Charterhouse Aquatics 5 star review on 6th December 2025
Peter Drinkwater
Charterhouse Aquatics 5 star review on 5th December 2025
Julie Homer
Charterhouse Aquatics 5 star review on 17th October 2025
Alan Walker
Charterhouse Aquatics 5 star review on 15th October 2025
Richard Simpson
Charterhouse Aquatics 5 star review on 7th October 2025
Stuart Taylor
Charterhouse Aquatics 5 star review on 12th September 2025
Steve Thornton
11
Anonymous
Anonymous  // 01/01/2019
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Clive Laws
Verified Buyer
“Always sound advice, superb customer service and a wide range of quality products at good prices. ***** HIGHLY RECOMMENDED *****”
Helpful Report
Posted 5 months ago
Andrew Collett
Verified Buyer
“Quick delivery, items as described and great prices.”
Helpful Report
Posted 5 months ago
Leon Perry
Verified Buyer
“Great service as always”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Great shop with fast delivery and excellent customer service.”
Helpful Report
Posted 5 months ago
Mark Smith
Verified Buyer
“Really good service”
Helpful Report
Posted 6 months ago
John Hendy
Verified Buyer
“Great service problem sorted straight away no issues”
Helpful Report
Posted 6 months ago
James Warden
Verified Buyer
“Everything came quickly and packaged perfectly”
Helpful Report
Posted 6 months ago
Darren McGinty
Verified Buyer
“Great products , shipped fast & brilliant custom service , highly recommend.”
Helpful Report
Posted 6 months ago
Gary Calvert
Verified Buyer
“Pricing is excellent and product quality. Looks fantastic the fluval 3.0 in my tank.”
Helpful Report
Posted 6 months ago
Ian Titchmarsh
Verified Buyer
“I ordered a new skimmer that was delivered on time. Earned points for a future purchase with is a nice bonus. Will be using charterhouse aquatics for again.”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“Just brilliant.”
Helpful Report
Posted 6 months ago
Kevin Robson
Verified Buyer
“Always good on price. Quick delivery. Reliable.”
Helpful Report
Posted 6 months ago
Anne Shore
Verified Buyer
“Items as ordered, arrived quickly & well packaged.”
Helpful Report
Posted 6 months ago
Dorian Castle
Verified Buyer
“Easy order, well packaged, delivered on time in perfect condition thanks 👍”
Helpful Report
Posted 6 months ago
Mario Ribeiro
Verified Buyer
“The item was dispatched and delivered within the expected time frame. Product arrived well packed.”
Helpful Report
Posted 6 months ago
David Green
Verified Buyer
“Great customer service especially with faulty items under warranty.”
Helpful Report
Posted 6 months ago
Adrian Bennett
Verified Buyer
“Dpd lost my delivery but one phone call to charterhouse and io was sent out by the end of the day and I received it next day brilliant service”
Helpful Report
Posted 6 months ago
Dale Pryde
Verified Buyer
“Excellent retailer for great service fast delivery and most products in stock and website indicates if item is not in stock. Overall great customer service and product information throughout purchasing. Highly recommended retailers.”
Helpful Report
Posted 6 months ago
Robert Elder
Verified Buyer
“Always same review. Great service as always”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“Excellent service and speedy delivery”
Helpful Report
Posted 6 months ago
Charterhouse Aquatics is rated 4.8 based on 1,748 reviews
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