Charterhouse Aquatics Reviews

Name: Charterhouse Aquatics
Address: Unit 14 Merchant Drive, Mead Lane, Hertford, Hertfordshire
Rating: 4.82

4.8 Rating 1,748 Reviews

95 %

of reviewers recommend Charterhouse Aquatics

4.8

Based on 1,748 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Charterhouse Aquatics 5 star review on 19th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Ordered four UV tubes. They were a great price and delivered really quickly. Well packed. Excellent”

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Posted 6 months ago

“A* fast delivery”

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Posted 6 months ago

“Fantastic service, item arrived very well packaged and on time. Communications from both seller and courier were excellent. I will definitely use this company again.”

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Posted 6 months ago

“My go to place for all my reef tank supplies, I’ve ordered a lot of stuff from them including tanks and highly recommended them”

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Posted 6 months ago

“Great prices as i did plenty of shopping around first and these were the cheapest. also delivery was very fast. would definatly buy from here again.”

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Posted 6 months ago

“The whole team have been really helpful with every order, very knowledgeable and can point you in the right direction from their personal experiences”

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Posted 6 months ago

“Items are always packed well, delivered on time, great value for money”

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Posted 6 months ago

“Have been using Charterhouse Aquatics for several years. I have always found them competitively priced, with fast delivery.”

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Posted 6 months ago

“Good survive packages all arrived in good condition nothing negative”

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Posted 6 months ago

“I ordered over the last year a new 180liters marine tank return pump and extra equipment Not long then one week to wait for very good service I 💯" please people use them they never let you down well done charterhouse.”

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Posted 6 months ago

“Great company asways happy to help if they are slighty more exspensive on items they are always happy to price match if they can”

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Posted 6 months ago

“Good prices, quick delivery and helpful staff, thank you.”

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Posted 6 months ago

“Ordered and with me the next day and a very good price Thank you”

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Posted 6 months ago

“Having used this for the last year I can say that it has done my aquarium proud and would recommend this to anyone …”

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Posted 6 months ago

“Always excellent customer service, wide variety of products and brands at very competitive prices. I have used Charterhouse Aquatics for dry goods and livestock multiple times in the past and will continue to do so.”

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Posted 6 months ago

“Brilliant fast service and always on time”

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Posted 6 months ago

“Great service and best price plus free delivery over £50”

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Posted 6 months ago

“Ive been using Charterhouse for many years. Ive always had good service and ive always been given great advice on products.”

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Posted 6 months ago

“Top class service”

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Posted 6 months ago

“The ordering process on line was quick and easy. The follow up clear and concise and the delivery was professionally organised and arrived on time”

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Posted 6 months ago

Charterhouse Aquatics is rated 4.8 based on 1,748 reviews