Charterhouse Aquatics Reviews

Name: Charterhouse Aquatics
Address: Unit 14 Merchant Drive, Mead Lane, Hertford, Hertfordshire
Rating: 4.82

4.8 Rating 1,767 Reviews

95 %

of reviewers recommend Charterhouse Aquatics

4.8

Based on 1,767 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Charterhouse Aquatics 5 star review on 19th January 2026

Anonymous

Anonymous // 01/01/2019

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English

“Order Number Order 208303. Order Number: 47407 ,Tuesday 27 April, 2010 this was my first order from Charterhouse Aquatics followed by a few more during all those years. Unlike many companies I had experience with, they have their days of glory and them become, "Well? Average I would say", not the case with Charterhouse, they mostly have best prices, newest models, easy and helpful to deal with, good years ago and even better now. WJ”

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Posted 8 years ago

“excellent prices. excellent prices, quickly dispatched, arrived in no time”

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Posted 8 years ago

“Excellent Service. Great service, prompt deliveries, wide range of goods.”

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Posted 8 years ago

“Brilliant service and fast shipping. Outstanding company”

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Posted 8 years ago

“Decent price. Decent price; international shipping ( France) wasn't a rip off Good packaging and fast delivery; what's not to like?”

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Posted 9 years ago

“fluval spec 19l. Cheapest price any ware, great packaging and service. Highly recommended.”

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Posted 9 years ago

“Excellent service. Excellent service for my first ever order.”

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Posted 9 years ago

“Quick pleasant purchase.. Good stock of products, pleasant staff and a good price will use again.”

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Posted 9 years ago

“Excellent service and prices. Price match response was quick, friendly emails, easily contactable and reliable”

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Posted 9 years ago

“Excellent service. I ordered juwel trigon 190. Relly gud service and price. Thx”

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Posted 9 years ago

“Excellent service!. On receiving my order and opening the box I notcied that one of the products had leaked, I sent an email and got a reply within 24 hours. The item was replaced and sent out free of charge. Excellent service and great prices!”

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Posted 9 years ago

“Great. Not much to say everything arrived when expected and was securely packaged at a reasonable price”

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Posted 9 years ago

“Excellent. Very competitive prices, and products received within 2 days. Very satisfied.”

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Posted 9 years ago

“Fast delivery and good price. The item I ordered was competitively priced and delivered very quickly.”

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Posted 9 years ago

“Excellent service.. I have been using Charterhouse for several years now. They always have the cheapest price and the best service.”

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Posted 9 years ago

“Excellent. I found the site easy to navigate. Delivery was very quick. I will certainly use them again.”

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Posted 9 years ago

“Excellent service and customer support. Orders always arrive on time and as requested. I always use Charterhouse for my fish tank supplies and recommend them to others.”

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Posted 9 years ago

“Brilliant service, great product and fast delivery. Can't recommend enough”

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Posted 9 years ago

“Fantastic. Staff always more than happy to help I would always recomend this place. They also have an amazing Aquaforest range”

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Posted 9 years ago

“Trusted Seller. They have great product range with competitive prices. Communication is swift. Delivery is quick with full information regarding times. Have bought from them before, will do so again. Recommended.”

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Posted 9 years ago

Charterhouse Aquatics is rated 4.8 based on 1,767 reviews