Charterhouse Aquatics Reviews

Name: Charterhouse Aquatics
Address: Unit 14 Merchant Drive, Mead Lane, Hertford, Hertfordshire
Rating: 4.82

4.8 Rating 1,756 Reviews

95 %

of reviewers recommend Charterhouse Aquatics

4.8

Based on 1,756 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Charterhouse Aquatics 5 star review on 19th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Quick and helpful. Very quick response and really helpful.”

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Posted 3 years ago

“Quick delivery and well packaged.. Date of experience: December 10, 2022”

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Posted 3 years ago

“Reefer spares. Excellent quick no fuss service.”

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Posted 3 years ago

“Really good price. Really good price, so fast delivery . All good”

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Posted 3 years ago

“Prompt delivery and exception customer課_. Prompt delivery and exception customer service.”

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Posted 3 years ago

“Service is great. Date of experience: May 12, 2022”

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Posted 3 years ago

“I ordered first time and happy. I ordered first time and I am very happy with fast shipment (same day despatch with next day delivery) and excellent products (even frozen food arrived well with a cold pack). Best of all, very competitive prices.”

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Posted 3 years ago

“Excellent service.. Excellent service prompt delivery.”

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Posted 3 years ago

“Great service fast delivery as always.. Date of experience: February 12, 2022”

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Posted 3 years ago

“Simply the best !. Date of experience: January 12, 2022”

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Posted 3 years ago

“Faith has been restored. After a week the impeller shaft snapped on my octopus 110 skimmer so far it課ｪs taken a week to try and get the shaft replaced I課ｪm still waiting for a decision ,for what the part cost and to keep the customer happy if it was me I課ｪd have just sent a replacement so to that end the customer service as for as my experience is concern is pretty poor if we were talking a new pump I could understand , we are talking a 螢6 ? After talking to Kevin direct he told me they weren課ｪt in stock but would get the part from the showroom and guarantee del the following morning faith in buying here again has been restored Cheers Kev?”

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Posted 3 years ago

“Easy to order. Easy to order, competitive priced and fast delivery.”

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Posted 3 years ago

“Well wrapped and promptly delivered. Well wrapped and promptly delivered, they kept me updated as to when it would be delivered. Would use again.”

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Posted 3 years ago

“TMC replacement pump.. I found the water pump I needed on their website, paid for it and it was delivered in the time specified. Excellent service from Charter Aquatics. What more could I have asked for. ?”

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Posted 3 years ago

“Excellent seller. Excellent seller. Used them plenty of times and no doubt I will continue to use them.”

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Posted 3 years ago

“Brilliant next day delivery. Brilliant next day delivery, good low prices.”

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Posted 3 years ago

“Good price and quick delivery. Date of experience: May 11, 2022”

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Posted 3 years ago

“Fast delivery and ordering process was課_. Fast delivery and ordering process was straight forward”

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Posted 3 years ago

“Always great service and delivery. Always great service and delivery. Lots of quality products to choose from”

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Posted 3 years ago

“Good products.. Goods I ordered arrived quickly and were well packed. Good prices too.”

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Posted 3 years ago

Charterhouse Aquatics is rated 4.8 based on 1,756 reviews