Charterhouse Aquatics Reviews

Name: Charterhouse Aquatics
Address: Unit 14 Merchant Drive, Mead Lane, Hertford, Hertfordshire
Rating: 4.82

4.8 Rating 1,730 Reviews

95 %

of reviewers recommend Charterhouse Aquatics

4.8

Based on 1,730 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Charterhouse Aquatics 5 star review on 19th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“The purchase of the pico tank was very easy. From navigating the website to the final purchase. It was good to see that everything to do with the packaging from Charterhouse was recyclable, including the tape. The tank was as expected, excellent. Unfortunately the packaging on the tank was covered with sellotape and had to be removed before putting in the recycling bin.”

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Posted 2 months ago

“Good range of products. Very good quick delivery. Highly reccomend. High quality products.”

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Posted 2 months ago

“Everything came perfectly.”

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Posted 2 months ago

“Reasonable price. Quick delivery. Lovely item”

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Posted 2 months ago

“I believe this was my first time where I did purchase tropic Marin salt from your company. I’m overwhelmed with all our service where the items were safely packed and delivered on time without any damage. Certainly will be back to you in no time and thank you so much. Chandra”

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Posted 2 months ago

“shipped quickly, reliably and on time, satisfied with no problems”

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Posted 2 months ago

“Speedy delivery excellent service thnx”

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Posted 2 months ago

“Very easy to buy items arrived well packaged next day delivery easy transaction”

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Posted 2 months ago

“Great company delivering great products and service”

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Posted 2 months ago

“Excellent service, huge selection of products, comprises and fast delivery. Never had a problem and will continue to buy from Charterhouse.”

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Posted 2 months ago

“Very happy customer as always delivering a great service”

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Posted 2 months ago

“Highly recommend!! Great customer service, better prices and quick and easy delivery.”

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Posted 2 months ago

“Great selection of products and fantastic service. Never have any issues and you can always rely on getting you stuff on time.”

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Posted 2 months ago

“Wow Order recieved in 24hrs”

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Posted 2 months ago

“Item as described, fast delivery, fast customer serive, what more can I say?”

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Posted 2 months ago

“Fast and prompt reliable delivery”

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Posted 2 months ago

“Great vendor,Marco cement arrived on time,best product IV used for aquascaping.”

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Posted 2 months ago

“My 1500 pump orded was delivered in few days well packed and good quality pump .it works well”

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Posted 2 months ago

“Great shop! Always reliable service!”

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Posted 2 months ago

“Great products bery impressive shipping 2 days turn around! Top service”

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Posted 2 months ago

Charterhouse Aquatics is rated 4.8 based on 1,730 reviews