Charterhouse Aquatics Reviews

Name: Charterhouse Aquatics
Address: Unit 14 Merchant Drive, Mead Lane, Hertford, Hertfordshire
Rating: 4.82

4.8 Rating 1,725 Reviews

95 %

of reviewers recommend Charterhouse Aquatics

4.8

Based on 1,725 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Charterhouse Aquatics 5 star review on 19th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Always an excellent service used many times”

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Posted 2 months ago

“Excellent service and delivery. Will definitely use in the future.”

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Posted 2 months ago

“Great range of products and fast shipping times. Saw some 3D prints at AquaH and ordered them once home. Ordered Monday night, delivered Wednesday. Will definitely order again.”

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Posted 2 months ago

“Excellent service, really good quality coral. Well packaged fast delivery.”

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Posted 2 months ago

“I have placed many orders with charterhouse everything arrives as it it should livestock and equipment. Quick to fix any problems with a quick phone call. It is now my go to place for anything I need online as other companies are not very helpful or are way overpriced!”

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Posted 2 months ago

“Excellent communication and delivery times as always. Will return again”

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Posted 2 months ago

“Alway's great fast service from Charterhouse Aquatics Great selection of goods.when i had a problem with an order they sorted it no problem,Would recommend to all.”

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Posted 2 months ago

“Great service very happy”

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Posted 2 months ago

“Great Aquatic store for marine aquariums. Easy to navigate website and prompt delivery.”

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Posted 2 months ago

“Great product and fast delivery”

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Posted 2 months ago

“Brilliant products and service”

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Posted 2 months ago

“Marcus has been great, always quick to reply to emails and give advice, and I wouldn't take my business anyw”

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Posted 2 months ago

“the guys at Charterhouse in Hertford are so helpful. Very chill and friendly and always happy to reccomend the best accessories you're after and anwering all the questions you might have.”

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Posted 2 months ago

“Great place to shop for my aquarium needs, great choice of stock & really quick delivery”

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Posted 2 months ago

“As always a easy ordering process and speedy delivery”

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Posted 2 months ago

“Very good I order charterhouse thousand time because never let me down so wow”

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Posted 2 months ago

“Great service always super helpful”

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Posted 2 months ago

“Always arrives on time or earlier than expected.”

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Posted 2 months ago

“Good prices excellent products fast service”

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Posted 2 months ago

“Excellent service. Salt arrived promptly and was well packaged.”

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Posted 2 months ago

Charterhouse Aquatics is rated 4.8 based on 1,725 reviews