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Charles Clinkard Reviews

4.8 Rating 53,306 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
50,062
 Metrics Info
4.8
Based on 53,306 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

Write Your review

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A
Verified Buyer
“Easy to use the website. I used a special offer discount code and chose free delivery to a pick up location.”
Helpful Report
Posted 2 months ago
S
Verified Buyer
“I had never ordered from Charles Clinkard before, and I have found them to be absolutely excellent! The shoes I chose turned out to not be exactly what I was looking for on this occasion, but the swift turnaround and instant refund process was exceptionally good and I would have full confidence in ordering from them again.”
Helpful Report
Posted 2 months ago
A
Verified Buyer
“Great service right from ordering to delivery and prompt refund”
Helpful Report
Posted 2 months ago
A
Verified Buyer
“prompt and efficient service”
Helpful Report
Posted 2 months ago
H
Verified Buyer
“At this stage cannot say anything as the parcel hasn’t arrived . I missed the driver twice and opted for it to be placed in a collection locker which has yet to happen”
Helpful Report
Posted 2 months ago
Thank you for your review. I am very sorry to hear that you are have not yet received your recent order. I can see that the courier were having trouble delivering, so we were contacting them for more information. They have now arranged for this parcel to be returned to sender. A member of our Customer Service team will be in touch via email soon to discuss the next steps. Kind Regards, Sophie - Customer Services
Posted 2 months ago
P
Verified Buyer
“The description for the shoes was coral which they weren’t more a rusty pink. I wouldn’t have bought them and then had to pay postage to return them”
Helpful Report
Posted 2 months ago
Thank you for your review. I am sorry to hear that your order for the Dune Court Shoes was not as expected. While we do aim to make sure our listings reflect the product as accurately as possible, there may sometimes be differences in the photo which can occur due to factors such as lighting. I understand it is frustrating when your order is not the desired colour. We hope you shop with us again in the future, and if you would like to view any of our shoes in person before purchasing you can see whether you have a local Charles Clinkard store via the Store Locator on our website. Kind Regards, Sophie - Customer Services
Posted 2 months ago
S
Verified Buyer
“Very helpful company. And a very quick delivery. I would highly recommend Charles Clinkard.”
Helpful Report
Posted 2 months ago
J
Verified Buyer
“I love Charles Clinkards, because I know that they have a fabulous return policy. I recently changed my mind about the colour of the sandals I bought. I changed them for a different colour.”
Helpful Report
Posted 2 months ago
C
Verified Buyer
“Ordered some shoes online. Unfortunately they didn't fit. Return was easy and dealt with in a friendly and speedy manner. Would recommend Charkes Clinkard for good service.”
Helpful Report
Posted 2 months ago
A
Verified Buyer
“It's a joy to shop in Charles Clinkard, lots of choice and value for money. It's a shame the Teesside Park store has closed as it was such a lovely shop, open and airy and the staff were very helpful. Will miss it.”
Helpful Report
Posted 2 months ago
A
Verified Buyer
“Great range of products and fast delivery.”
Helpful Report
Posted 2 months ago
J
Verified Buyer
“Wide range of shoes etc. Many special offers. Very prompt delivery.”
Helpful Report
Posted 2 months ago
A
Verified Buyer
“Excellent choice of footwear”
Helpful Report
Posted 2 months ago
R
Verified Buyer
“Bought online, really happy with the process and the shoes. Always a great service from Clinkards, I have bought from them for years. Highly recommend for quality and efficiency.”
Helpful Report
Posted 2 months ago
J
Verified Buyer
“I ordered 3 pairs of sandals to try and they all arrived quickly. They were all nice shoes and were as described. I chose the pair I liked best and returned the others. It was very easy to order and very easy to return them. Very happy.”
Helpful Report
Posted 2 months ago
L
Verified Buyer
“Delivery quick and shoes perfect. I would definitely recommend Charles Clinkard to others.”
Helpful Report
Posted 2 months ago
Mrs
Verified Buyer
“Easy to order but I was sent the wrong colour trainers that I ordered. I've ordered from Charles Clinkard many times without any problems”
Helpful Report
Posted 2 months ago
J
Verified Buyer
“Delivery done. Not yet worn shoes as need to expand leather on one shoe. Happy with purchase”
Helpful Report
Posted 2 months ago
A
Verified Buyer
“I love Charles Clinkard shoes. They are the best on the High Street. Not only do they stock a beautiful variety of styles to suit all occasions, they also stock my favourite brands such as Gabor. I can aways rely on Charles Clinkard for my footwear, as well as excellent customer service.”
Helpful Report
Posted 2 months ago
D
Verified Buyer
“Called in Nottingham shop helpful staff. Bought 1pair, staff ordered another on line delivered home in 5days. John Lewis watch out! Excellent customer service.”
Helpful Report
Posted 2 months ago
Charles Clinkard is rated 4.8 based on 53,306 reviews
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