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Charles Clinkard Reviews

4.8 Rating 53,737 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
50,638
 Metrics Info
4.8
Based on 53,737 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

Write Your review

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C
Verified Buyer
“Easy to order online, shoes packed well and as described, would by from here again.”
Helpful Report
Posted 2 months ago
W
Unverified Reviewer
“Visit to the Chichester store. 1. Request for shoes for flat, over pronation feet was dismissed by a server who suggested I go to an orthotic store. Then, served by Harry who explained what I needed and voila, a great pair of shoes that fulfil all my criteria. Thank You, Harry!"!”
Helpful Report
Posted 2 months ago
Mrs
Verified Buyer
“Always helpful and pleasant staff. Good choice of shoes.”
Helpful Report
Posted 2 months ago
A
Verified Buyer
“Shoes are as described. Easy to order and delivered on time”
Helpful Report
Posted 2 months ago
R
Verified Buyer
“My experience in the shop was very good. The young lady who served me was very helpful and friendly. My size wasn't available in the colour I wanted so she ordered a pair for me to be delivered to my home. A very successful purchase!”
Helpful Report
Posted 2 months ago
E
Verified Buyer
“Sizing is wrong, I ordered a size ‘8’ but a size 7 was delivered as they classify size 41 as an 8, anywhere else a size 8 is a 42! If ordering size up. Nice shoes just a shame too small.”
Helpful Report
Posted 2 months ago
D
Verified Buyer
“It was easy to shop with them. Be aware that introductory discounts are not on sale/reduced items. The shoes were ready to return and processed quickly.”
Helpful Report
Posted 2 months ago
K
Verified Buyer
“Very good in-store service. Sales person was extremely competent and also very friendly.”
Helpful Report
Posted 2 months ago
S
Verified Buyer
“The lady who served me at Witney branch could not have been more helpful despite the shop being very busy. The selection and quality of shoes is very good. On this occasion they did not have my size so ordered them and they were quickly delivered to my home free of charge”
Helpful Report
Posted 2 months ago
A
Verified Buyer
“From ordering online to picking up items from my selected store, the service was top notch.”
Helpful Report
Posted 2 months ago
D
Verified Buyer
“Sadly the shoes I ordered were not suitable, however, I was impressed with the speed with which my return and refund was executed. Well done.”
Helpful Report
Posted 2 months ago
A
Verified Buyer
“I recently purchased a White handbag. It was very nice - but the colour was more cream than white.”
Helpful Report
Posted 2 months ago
Thank you for taking the time to leave your feedback. I'm sorry to hear your order wasn't as expected - we'll review our stock, and the imagery on our website. If the bag is unused, you can return it to us for a full refund. Please contact Customer Services on 0345 241 7742 or help@clinkard.co.uk for a free return label. I hope this helps, and apologies for any inconvenience caused to you. Kind regards Rosie | Customer Services
Posted 2 months ago
A
Verified Buyer
“Ordered a Gabor mule sandal. Delivery was prompt. I had to sadly return and the refund was dealt with very swiftly. Great communication too.”
Helpful Report
Posted 2 months ago
G
Verified Buyer
“Excellent service and quick delivery.”
Helpful Report
Posted 2 months ago
C
Verified Buyer
“Very pleased with my shoes, delivery was very fast arrived with in 3 days.”
Helpful Report
Posted 2 months ago
A
Verified Buyer
“Dreadful delivery experience, would prevent me from ordering online again”
Helpful Report
Posted 2 months ago
Thank you for taking the time to contact us. I'm very sorry to hear about your experience with DPD. As discussed with our Customer Service team, your order was unfortunately sent to the incorrect depot in error, which resulted in a delay of two days before it could be delivered. Please be assured that this is not the standard level of service we expect from DPD, and we would not anticipate you experiencing the same issue with future deliveries. As a gesture of goodwill and an apology for the inconvenience caused, your postage costs have been refunded. Please accept our apologies once again for the inconvenience caused. Kind regards, Jo | Customer Services
Posted 2 months ago
S
Verified Buyer
“As described. Informed of dispatch and delivery. Arrived on time”
Helpful Report
Posted 2 months ago
G
Verified Buyer
“Love love this shop and the staff. Chichester branch are great, service very helpful and efficient. I bought 3 pairs of sandals Paula Urbana lovely. Fabulous selection and I will return for my winter purchases. Thank you”
Helpful Report
Posted 2 months ago
Mrs
Verified Buyer
“I bought lovely Reiker trainers at an excellent price. Very pleased with them”
Helpful Report
Posted 2 months ago
A
Verified Buyer
“Good company selling a wide range of quality shoes, ordering is easy, parcels arrive fast, sales are quite good.”
Helpful Report
Posted 2 months ago
Charles Clinkard is rated 4.8 based on 53,737 reviews
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