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Charles Clinkard Reviews

4.8 Rating 49,751 Reviews
96 %
of reviewers recommend Charles Clinkard
4.8
Based on 49,751 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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Great service. My one stop when buying shoes online.
Helpful Report
Posted 1 year ago
I am very happy with the shoes and speed of dispatch . The delivery however was not good - the shoes went to the next road along from me .
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Posted 1 year ago
Delighted to find quality court shoes in a genuine UK size 2 - very difficult to find. More of these please. Price could be better, but acceptable. Arrived quickly.
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Posted 1 year ago
On the whole my experience was OK albeit the item I ordered was not the item that was delivered, however, the item delivered was also a bag I had looked at so in all it was a huge disappointment even though I preferred the item I had ordered. Delivery was as said it would be. I would, however, order from this company again the constant updates on delivery were very helpful, I would recommend the company to friends and family.
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Posted 1 year ago
Very pleased with the two pairs of shoes,which I received very quickly
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Posted 1 year ago
Yeah pretty good but I find your ‘365 day, hassle free returns’ wording annoying. I don’t mind paying for returns but I find it deliberately misleading. Also the returns link on your document was no longer correct.
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Posted 1 year ago
Lovely shoes but unfortunately had to return as they felt heavy on my feet.
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Posted 1 year ago
Really happy with the shoes. Unfortunately the box was damaged, caused by the courier. I do like to keep my shoes stacked in their box .
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Posted 1 year ago
Shoes amazing. But having paid for next day delivery Sad to receive 3 days later
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Posted 1 year ago
Excellent quick delivery of shoes. Had to take back and was surprised the assistant wasn’t v sympathetic. I had found the shoe difficult to zip up on my foot. She just flicked the zip BACK and forth as if my complaint was unjustified.
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Posted 1 year ago
Have bought from this company before so was happy to place an or again. However this time I paid for normal postage which was cheaper. The courier was the post office. As does happen the parcel arrived a day early and was informed by the post office of deliver day. Then much to my surprise a day later received a message to say it couldn't deliver as it had to be a day later by instructions of the supplier. All I could think of is WHAT …………. Though very pleased with the product.
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Posted 1 year ago
I used to find the website very good. Its now deteriorated. Not as easy to find the shoes I want. You’re not stocking fashionable shoes for middle aged women.
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Posted 1 year ago
Good service and pleased with sandals which are elegant and the navy color matches a lot of outfits.
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Posted 1 year ago
Shoes ordered on line and they were received really quickly. Ordered 4 kept 2 pairs, and returned the other 2 to the local store no fuss at all. Very good quick efficient service.
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Posted 1 year ago
Although the shoes ordered were not suitable, the delivery and refund process 10/10
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Posted 1 year ago
Like the wide range of shoes. Buyingonline is easy.
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Posted 1 year ago
The process was reasonably easy, I'm not good with tec. The shoes arrived quickly. It was really helpful to me that they gave a 4 hour window for them to arrive. I had to return a pair & had to pay £10.50 for returned tracking, which was a bit to high I thought ( the shoes were over £100)
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Posted 1 year ago
Lovely shoes in a nice colour of dark blue. I’ve been after some like this for ages in patent. They are timeless. The right shoe slips off when walking, so I’ve had to pop in a gel sole, the heel grip didn’t work. Otherwise perfect, it’s probably just my feet!🤫
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Posted 1 year ago
Prompt delivery. Second pair of boots arrived but had obviously been tried on before and consequently not packaged as nicely as first pair ordered, zips not done up and no packing in boots to keep shape. Kept both pairs but a bit disappointed in second packaging.
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Posted 1 year ago
Very easy to use website for ordering. Order arrived at the shop very quickly.
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Posted 1 year ago
Charles Clinkard is rated 4.8 based on 49,751 reviews