Chapelle Jewellery Reviews

Name: Chapelle Jewellery
Address: 24 Park Road, Uxbridge, London, London Borough of Hillingdon
Rating: 4.70

4.7 Rating 2,826 Reviews

94 %

of reviewers recommend Chapelle Jewellery

4.7

Based on 2,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Chapelle Jewellery 4 star review on 19th March 2018

Chapelle Jewellery 3 star review on 24th January 2018

Chapelle Jewellery 5 star review on 29th December 2017

Chapelle Jewellery 4 star review on 19th December 2017

Chapelle Jewellery 3 star review on 9th November 2017

K Krause

Chapelle Jewellery 5 star review on 4th November 2017

Chapelle Jewellery 5 star review on 11th October 2017

J Leighton

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery was fairly prompt and arrived in good condition”

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Posted 10 years ago

“The delivery was fairly prompt and arrived in good condition”

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Posted 10 years ago

“As the item I ordered was out of stock I was contacted and a satisfactory solution was reached with very knowledgeable and friendly staff”

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Posted 10 years ago

I'm so glad we were able to help and you love your ring. We have a wide selection of Hot Diamonds jewellery and it's not always active online so do get in touch if you're looking for anything particular in future. Kind regards, Gabby

Posted 9 years ago

“Very good”

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Posted 10 years ago

“products arrived promptly”

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Posted 10 years ago

Thank you for feedback. I'm sorry you weren't happy with one of the bracelet styles you chose. I can confirm that we received your items & processed a refund on the same day, so you should receive that soon. Do get in touch if we can help any further. Kind regards, Gabby

Posted 9 years ago

“products arrived promptly”

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Posted 10 years ago

Service rating :Thank you for feedback. I'm sorry you weren't happy with one of the bracelet styles you chose. I can confirm that we received your items & processed a refund on the same day, so you should receive that soon. Do get in touch if we can help any further. Kind regards, Gabby

Posted 9 years ago

“Nice”

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Posted 10 years ago

“Everything happened as it should and arrived on time”

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Posted 10 years ago

“Good”

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Posted 10 years ago

“Would have liked to know when the item would have arrived.”

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Posted 10 years ago

Thank you for your feedback. Our delivery information does advise that we use Royal Mail and does give information on their delivery aims, however I can understand that you may require more detailed delivery information and I will pass your comments on to the development team. Thank you for taking the time to leave us feedback and do get in touch if we can be of any assistance. Kind regards, Sarah

Posted 9 years ago

“Ordering was customer friendly and delivery prompt.”

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Posted 10 years ago

Thank you for leaving us positive feedback. It's great to hear you were happy with the ordering process and delivery. Do get in touch if we can be of any assistance in the future. Kind regards, Sarah

Posted 9 years ago

“It would have been useful to have better details on the estimated delivery date”

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Posted 10 years ago

Thank you for taking the time to leave us feedback. I will pass your comments about delivery dates on to the relevant team here. We use Royal Mail to deliver all our orders and perhaps we need to make their time scales more prominent on the website. Thanks again, Sarah

Posted 9 years ago

“Have used chapelle a number of times having visited their outlet at Lakeside Doncaster. Discounts are excellent considering brands available. The reason I give only good and not excellent is the the outer box for this product was significantly damaged on arrival and so had to be discarded which when I'm giving the item as a present was disappointing.”

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Posted 10 years ago

Thank you for leaving us feedback and I am really sorry to hear that the box arrived damaged. If you would like us to send you out a replacement Radley outer box then do let me know and I will get one in the post to you as soon as possible. Kind regards, Sarah

Posted 9 years ago

“Speedy response and delivery”

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Posted 10 years ago

“as described”

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Posted 10 years ago

“its was fine except for being pestered about leaving feedback”

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Posted 10 years ago

“Item that was ordered came on time and was all as described very happy”

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Posted 10 years ago

“fast service”

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Posted 10 years ago

“clear instructions and good range of watches”

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Posted 10 years ago

I'm very sorry you are not happy with your new watch, especially as Citizen are a very nice, high quality brand. If you are disappointed you can return it for a refund or an exchange and we would be happy to help you choose something else. Kind regards, Gabby

Posted 9 years ago

“Delivery was prompt, had to return the item as my son changed his mind. I received a refund immediately after returning. Very happy with thr service received.”

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Posted 10 years ago

Chapelle Jewellery is rated 4.7 based on 2,826 reviews