Chapelle Jewellery Reviews

Name: Chapelle Jewellery
Address: 24 Park Road, Uxbridge, London, London Borough of Hillingdon
Rating: 4.70

4.7 Rating 2,826 Reviews

94 %

of reviewers recommend Chapelle Jewellery

4.7

Based on 2,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Chapelle Jewellery 4 star review on 19th March 2018

Chapelle Jewellery 3 star review on 24th January 2018

Chapelle Jewellery 5 star review on 29th December 2017

Chapelle Jewellery 4 star review on 19th December 2017

Chapelle Jewellery 3 star review on 9th November 2017

K Krause

Chapelle Jewellery 5 star review on 4th November 2017

Chapelle Jewellery 5 star review on 11th October 2017

J Leighton

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good”

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Posted 10 years ago

“good”

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Posted 10 years ago

“Prompt delivery”

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Posted 10 years ago

“very good. I think the website could be easier to navigate though.”

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Posted 10 years ago

Thank you for your feedback and comments about the website navigation. We are always keen to improve the usability of our website so I will pass your comments on to our development team. Kind regards Sarah

Posted 9 years ago

“good value for money. Easy to use website. Delivery was within the stated time and with no complications.”

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Posted 10 years ago

“Delivered quickly; but would have appreciated more detail on the product when interacting with website.”

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Posted 10 years ago

Thank you for your comments. We are in the process of updating our website to include further product details and imagery; I will ensure your feedback is passed on to the relevant team. Do get in touch if we can be of any assistance in the future. Kind regards Sarah

Posted 9 years ago

“Service and delivery highly satisfactory”

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Posted 10 years ago

Thank you for leaving us positive feedback and I am really pleased to hear you are happy with your purchase. We are currently in the process of adding jewellery dimensions to our product pages to make it easier to see how big the item will be in real life. If we can be of any assistance in the future do contact us. Kind regards Sarah

Posted 9 years ago

“Good fast delivery,”

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Posted 10 years ago

“CJ was excellent but shipping was poor, tracking system did not give right info and delivery took much longer than expected”

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Posted 10 years ago

Thank you for your feedback. I will ensure your comments on the delivery and shipping are passed to the relevant team to investigate. Kind regards Sarah

Posted 9 years ago

“My watch arrived in good time. The box it was posted in was slightly too small for the watch box inside but there was no damage to the watch so it was fine. Overall, I'm very happy and would definitely order from Chapelle again.”

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Posted 10 years ago

Thank you for taking the time to leave us feedback. I am pleased to hear you were happy with the time it took for your order to arrive with you and that you are happy with your purchase. I will pass your comments on to the dispatching department relating to the box size but I am glad the watch arrived safe and sound. If we can be of any assistance in the future do contact us. Kind regards Sarah

Posted 9 years ago

“Quick and reliable service online. Item well packaged.”

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Posted 10 years ago

“Very good service, though busy”

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Posted 10 years ago

“Arrived as promised, so thank you”

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Posted 10 years ago

“Well packaged and prompt service.”

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Posted 10 years ago

I'm really pleased to hear you were happy with the packaging and service you received. It is also really good to hear that your granddaughter liked the bracelet. Please do contact us if we can be of any assistance in the future. Kind regards Sarah

Posted 9 years ago

“Great price and quick service”

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Posted 10 years ago

“Good selection and competitively priced”

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Posted 10 years ago

Thanks for letting us know you were happy our product selection and prices. I am pleased you like your purchase and do contact us if we can be of any assistance in the future. Kind regards Sarah

Posted 9 years ago

“Great service, quick and simple to use.”

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Posted 10 years ago

“Fast response to query”

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Posted 10 years ago

“Keen prices and quick service.”

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Posted 10 years ago

“Very fast response and good communication ...”

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Posted 10 years ago

Chapelle Jewellery is rated 4.7 based on 2,826 reviews